We have been using this company for over 15 years, maybe even longer than that. Started when we…read morelived in Clear Lake and had a business that occasionally needed PC work (a hard drive would go out, needed more memory). They are always so helpful and quick. We now drive from across town to use them. We have used one of the big box companies and they always want to wipe the hard drive and erase all your data--everytime. With PC Connexion they really try to do everything they can to save your data. The owner, Mark works the counter and is there to help. Great company and terrific service--don't go anywhere else.

Nice people however it's important to make everyone aware that having a laptop looked at will cost…read moreyou $106.92 advance payment for the first hour. You will be responsible for any additional cost to fix. Make your own decision before considering PC & CABLE.

I worked with Tony in Dec 2024 for multiple audio, internet and security fixes and upgrades in a…read morenewly purchased home. I like to wait on my reviews to make sure I have no regrets or issues, and I can say 1 year later I am happier than when I first got it installed. TLDR: I would highly recommend Tony and his team for his work. I will personally be using them again and have recommended them to others already. Excellent service, responsiveness and genuine customer service. Tony works with you not just for you. He worked with me on within my budget and timelines, and provided great suggestions, options and education to make sure I ended up with the best outcome. Everyone with his company I interacted with was professional, nice, and great at their jobs. Finally, he worked just as hard after the install and payments to locate grill covers for my recently purchased speakers. Which was hard as due to budget/value we went with end of model life options so the grills were no longer being produced. I may have gotten last two in America. This level of follow-through and post-sale support is rare today.

Tony is fantastic and Benchmark has great service. They were prompt, helpful, and installed exactly…read morewhat we needed. I didn't understand some things and had some technical difficulties, and when I called Tony with my issues, he immediately came to help. He is very kind and genuine. Highly recommended. Tyler

Highly - Highly - Highly recommend!!! Looked for a quote over a year ago and Michael won me over. I…read moredecided to postpone the previous project a year ago but as I stated, Michael won me over with the communication we had. Fast forward and when I tell you I got exactly what I requested and more! Older home I'm in and the job quickly turned complex however Michael is an experienced guy and this complexity was a piece of cake for Michael and his team. I ended up getting 2 cat 5 runs and a Cat 6 run installed, along with several phone cords re-wired to network ports that saved me money. Michael's pricing is compatible with the market but he'll win you over with service and care. He is has a ton of knowledge and is very comfortable in what he deliveries. I was having a concern with an AP that was added and Michael made sure I was satisfied before we called it quits. He even made a point to follow up week later to be sure everything is of great standing.

Mike and his partner did a great job reorganizing my network panel. Mike was very helpful and…read moreflexible to do what I wanted. I definitely recommend his services.

NO ONE BUT them will ever touch my antenna. They are the best. He intstalled it several years…read moreback. Great service, worked great. A few years later, had roofers reroof my home. They moved the antenna and didn't install in correctly. Lately been loosing airwaves, not picking up, etc. Called Install-A-Jack back and he fixed it better than even before. They are the go-to company as far as I am concerned. They don't cheat people either. Honest, hard working and very reasonable. If I could rate this 10 stars I would. Thank you so very much

good communication, quick response…read more due to lack of proper license he could NOT complete this project as described in my uploaded documents wasted my time .. bidding on part of of the project. the fella should have disclosed all that initially.

Chris is knowledgeable, and does not charge a trip charge. He had my Sonos setup with Yahama…read moreturntable working

Chris took the time on my first call to answer a couple of my questions that probably could have…read moreallowed me to first try it myself. But at the same time he asked some great questions that made me realize how much more was involved in a home environment (I've done a few dozen wall and ceiling wiring jobs over the years) When Chris and his helper came out, I was impressed with the speed and competence of their work, even while encountering a couple of "surprises" that would have been show-stoppers for other techs not having a couple decades of experience with homes the age of ours. I was also impressed with what I recognized as high quality coax cable, fittings, and RJ45 cables. Finished outlets were aesthetically pleasing and we were given numerous suggestions and alternatives! I don't do social media reviews because old school word-of-mouth is my usual method when people come to me. But Hou TX Techs we're so good, professional and affordable, I made the exception to write them up. Highly recommended!

Only use this company if you want endless excuses and delays. They make promises they do not keep,…read moredeadlines they do not meet. After initial payments, they genuinely do not seem to care about customer service.

This place was so great! Honest advice at a good price…read more I had an old laptop that was running so slow, they were able to take it in the morning and have it diagnosed by the afternoon and fixed by the following morning for pick up. They did the standard package of running diagnostics on it (which comes at a standard rate ~$125) and giving me honest feedback that for my needs, they did the best they could with the type of computer I had. All the while, giving me advice for my next computer purchase since this one didn't meet my needs.

So as mentioned in a previous review, we upgraded our whole-house AV system. The house was wired…read morefor sound when we built it but we never got the actual components. Jose came out, toured the house, listened to our needs, and designed an amazing multi-room system, including our patio and deck. His prices were at least 20% less than other bids we got. The workmanship was spectacular and they did a great job educating us on how to use all our new toys. We bought a new TV the weekend before they came out and Jose even installed the monitor for me. These guys have an amazing attention to detail. I am so pleased with the service and the pricing!

Technician came out to check the network cabling in our new house. He was very knowledgeable and…read moreshowed me very step he performed. Would recommend for any network cabling issues you have.

Oh My Word! You guys, this is so good that I can't wait until Best Buy reaches out to me to asking…read morefor a review, I need to do this NOW!!! I went to Best Buy for a compact, lightweight, wireless (capable) Laser Jet Printer to use for mobile services. I turned around and saw this big TV for real cheap (I'm relatively frugal so that says a lot). I did a triple take because I couldn't believe the price, I had to get it. I scheduled the install on line on Best Buy's site which was super easy and convenient. Mike y Israel just left my home and because of the IMPECCABLE service from these gentleman, I'm preparing a to-do list for Xtreme Audio and Video. I f you've read any of my reviews, you KNOWhow important QUALITY Customer Service is to me. Yes, I'm frugal BUT if I am treated with respect, kindness, and respect then you will have a long time patron. Mike and Israel exceeded my expectations!!! Ser amable y respetuoso no cuesta absolutamente NADA!!! Mike e Israel demostraron que si realmente quieres ser amable, considerado y no demostrar racismo, PUEDES hacerlo! Estos caballeros fueron verdaderas bendiciones para mí hoy. Muchísimas gracias If you're in the market for smart devices for your home, Xtreme Audio and Video is the place to go. If you want quality customer service and efficient work at responsible prices, call our friends ay Xtreme Audio and Video. You know what? JUST CHECK OUT XTREME AUDIO AND VIDEO!!!

This company as good as it may be, takes advantage of its customers. Be sure that if you need a…read moreproject done that you completely research what you are trying to do with at least three other companies because this company will take your money even if your project does not require the need of their services, they will not inform you of the other options available to you but will charge you just so they can make a sell. Better Business Bureau material here. They are a con job.