Service was good, though it seemed that the man that helped me did not immediately look hard enough…read moreto find that I had paid for the extra insurance... and then he mis-read the page and said that I had purchased insurance for only 1 tire... and then he said that I had purchased insurance for 5 tires when I had only bought 4 tires (???)... ...but once that was straightened out, the replacement of the blown tire went smoothly.

Longtime Customer Left Extremely Disappointed…read more I've been a Tire Discounters customer for more than 10 years and have generally had good experiences, which makes what happened at the Five Mile location on August 6, 2026 especially disappointing. I scheduled an appointment several days in advance for four tires and an alignment on my 2003 Toyota Corolla. I was quoted $642 out the door for Cooper Endeavor tires. I dropped the car off around 12:30 p.m. for my 1:00 appointment and was told I'd "definitely" be done by 6:00. At 5:00, my car was still sitting in the same spot with the original tires on it. When I asked about it, I received what I felt was an unnecessarily hostile response. Then, at 5:57 p.m.--three minutes before the promised completion time--I was finally told the quoted Cooper tires weren't actually available. I was told the employee had somehow quoted tires for a '97 Civic. I was offered Kumho Solus tires instead, about $40 cheaper. After spending most of my day waiting, I reluctantly agreed. When I returned around 6:40 p.m., my car had only just been placed on the lift. I waited another 40 minutes while the tires were installed and the alignment was performed. The biggest problem came afterward: my steering wheel was perfectly straight before the alignment. Immediately after leaving, it was approximately 1/8-1/4 turn to the left when driving straight. I now have to hold the wheel crooked to travel straight. I also discovered afterward that my customer account contained an address I have never lived at. This wasn't simply a busy shop taking longer than expected. It was a combination of an incorrect tire quote, extremely poor communication, an all-day wait, and an alignment that left my previously straight steering wheel crooked. I understand that mistakes happen, but I expected considerably better from a company I've trusted for more than a decade. I hope management will take the time to investigate what happened, correct the alignment issue, and address the communication and transaction problems. If Tire Discounters makes a genuine effort to resolve these issues, I will gladly update this review.

Visited Tuffys on Fields-Ertel Rd, Cincinnati today for the first time and had the best…read moreexperience!!! Brian and Roger were so friendly and professional. Brian welcomed me and my children and treated us as if we were old friends, carrying their school bags, offering us drinks and making sure we were comfortable. My car hadn't been serviced in years and needed a lot done - they fixed everything in less than 3 hours (including getting parts delivered) and the price was way cheaper than anywhere else I've gone in the past. This was the single best experience I've ever had at a mechanics (which says a lot given that my car had so much wrong with it) and I will definitely only go to Tuffys from now on. Brian and Roger made a loyal customer out of me after just one visit!!! Top Marks!!!

Came in trying to get spark plugs replaced they quoted me over $4000 for other crap that I didn't…read moreask for I said no to their services and they still charged me 200 bucks for a diagnostic that says the same exact thing that my free diagnostic from AutoZone said don't recommend these guys they upcharge the hell out of everything and don't care about their customers. All they care about is money.

Excellent customer service from start to finish. Great value, did not try to overcharge me. Highly…read morerecommend.

Someone referred me to Don's Auto repair and they did not disappoint. I needed a rear turn signal…read morereplaced on my Cadilla XT5 and the dealership quoted me $1,100 because the entire taillight assembly had to be replaced. So I ordered the taillight assembly on ebay ($300) and Don's Auto repair installed it for $67. The entire repair was $367.00. The staff was friendly as well. I plan to recommend Don's to others.

Very happy and impressed with the excellent service at the Beechmont location! I was running late…read morefor my oil change appointment, and they were kind enough to make room to get me in regardless! The price for the standard oil change for my Ford Focus which also included a tire rotation was extremely reasonable. Glen is the store manager who had beyond excellent customer service mannerisms with not only myself, but every customer he dealt with. I found a new auto service and I will definitely be back for sure!! Highly recommended!

I took my car here because my A/C wasn't working and was shocked by the estimate I received. The…read moremechanic wanted to charge me nearly $900 for a part that I was able to find at a local auto parts store for less than $200. I understand businesses need to make a profit, but this markup felt excessive and unreasonable. As a customer, it's hard not to feel like you're being taken advantage of when the difference is that significant. I would strongly recommend getting a second opinion and pricing parts yourself before agreeing to any repairs here. Unfortunately, my experience left me feeling like the focus was more on maximizing profit than providing fair service.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

I've been a customer here for several years, but an inflated estimate has me looking elsewhere…read moregoing forward. Got a timing belt estimate here that came in at just over $4,000, more than double what two other shops quoted me for the same job (around $1,600 each), and neither of those quotes lumped in unrelated work. A few things left me scratching my head: Spark plug replacement (~$520) was bundled into the timing belt job automatically, just because it falls at the same mileage interval, not because it was requested or related to the actual repair. An "Inspect Valve Lash" charge ($253.90) was billed as a separate labor line, despite overlapping with the teardown already being done for the belt job. A "Convenience Fee" ($112.89) was added on top of a separate "Job Supplies" fee ($86.43). I have no idea what these charges would consist of. Parts pricing on the spark plugs and water pump came in noticeably above typical market rates, even accounting for OEM brands. This is a genuinely expensive job on this engine (considering my car is over 21 years old ), and I don't have an issue with using OEM parts. But between the unrelated add-on work, the inspection charge, and the stacked fees, a significant chunk of this estimate had nothing to do with the actual timing belt repair. Their estimate had an option to text with questions. I send some questions for clarification four days ago and I have not heard back. After years of bringing my vehicles here, this estimate has got me shopping around for a new regular shop. Something has changed. I hope betting $2400 at the risk of losing a long-term customer was worth it.

We had our Kia Sedona Van towed there since it was acting up - all "dummy Lights" (Check engine,…read moreetc.) were on. They determined that it was the Alternator & battery. After we drove away, the same thing happened a few days later. They checked things out again, made some adjustments and released the van to us. Again, the same thing happened again, so we had it towed to the Kia Dealer. The Dealer determined that the "After Market" Alternator was the problem and replaced it with a "Kia" Alternator, and things are fine now. This was an unusual problem, and they were very professional in how they handled everything. They agreed to reimburse us for the new alternator. Despite this problem, I would still do business with them and encourage others to use their services.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!

My tires were basically worn to the point of no return so after researching my options I found…read moreFirestone to be my best option. I bought my tires online and had them shipped directly to the shop. I setup an appointment online and when I arrived I was greeted nicely. Everything was easy, no upselling, and the waiting area was nice enough to work in while I waited. An hour later I had new tires installed and I knew I found my go to place in case I needed some car work in the future.

So this is a two part review: Part One: Several weeks ago, I…read morewent here to have some tires patched up (three routinely had to be filled with air). They were only able to patch one and said the other two "the nails aren't at a right angle, so we can't patch them" I've been having to fill them up two-three times a day! Part Two: (10/3/26) : Called them back and asked them what tire they patched up...they remembered my car and the tires, but stated "we did fix one, but without it here, I'm not really sure"...my file and number are in your system, so it SHOULD show which tire you fixed! Never the less, wouldn't come back here again...AAA or somewhere else!

I need my lawnmower tire changed. I brought it to them with a rim and a new tire. They charge me…read morevery reasonable price. Another tire store tried to charge me $35. They did it for $5.36. I was so happy those guys made my day thank you. You guys are great.

I went to Discount tire after my oil change appointment at the Jeep Chrysler car dealership on…read moreKings water drive. I needed a spline key for my tires which the dealership stated they had none and therefore couldn't get my tires rotated mind you I just got the car last August from them. Anyways i stopped in discount tire and was helped by a gentleman name Robert. He was really helpful and came out to inspect my tires and found the key I needed . All free of charge. So nice and I'm thankful cause i purchased two keys from Amazon already that didn't work out.