I have found PANGAEA to be the best value ISP ever! The have dedicated fiber at prices that I was…read morepaying for Spectrum coaxial service. They always answer the phone, and it's always real people! I've never had an outage and Spectrum was always coming and going.

BUYER BEWARE OF THE 3 year contract!!!! This company is terrible and play dirty. We had a business…read morethat was forced to close after a major hurricane took out most of our area. This company knowingly placed a judgement on me and garnished my wages after I repeatedly advised we did not have the money to pay their $2500 fee for having to end service at almost the full 3 years! They do not care about people they care about money. DO NOT USE THEM ESPECIALLY OF YOU ARE A SMALL BUSINESS!!!!!

Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

We lose our connection a lot. Since early July 2026 it's happened 3 or 4 times. Can't get a…read moreresponse from anyone there. We've been customers for at least 5 years and currently looking for new, more dependable service.

Back in February when I was unable to connect with the wifi, I contacted skyrunner and I was…read moreadvised that after the ice storm, the snow and rain was shorting out the service I was advised that it would be fixed by February 24th. Now two months later, with perfectly blue skies...I haven't had Wi-Fi in over a week and a half. I have never experienced such lack of service to this extent with any other internet provider. Wi-Fi is included in my rent and I cannot afford another provider. I am so disappointed in this company.

When their service works... it works well. When it doesn't you're out in the cold…read more I've replaced every wire and even my own internal router to placate the "Oh it isn't us" attitude I've gotten from Morris. I've replaced their modem I pay rent on and had house calls multiple times. I've tried to point out issues of packet loss, and even showed them 20% loss between two of their devices 14.|-- host-24-246-128-33.com.morrisbb.com 20.0% 10 125.0 124.9 124.8 125.0 0.0 15.|-- host-24-246-128-10.com.morrisbb.com 0.0% 10 124.7 124.6 124.5 124.7 0.0 ... but to no avail. Of course normally their service takes a hit at night when everyone is actually using the service from home, to which if you call you find out "we have no technicians till 8am". You have no network admin on duty? Seriously? As I said, when it works, it is fast. When it doesn't due to their hardware constantly taking hits from southern electrical storms, poor configuration/redundancy, or just a port needing reset... you have to wait till someone is in, make it through their multiple layers of 'have you turned it off and on again' phone monitors, and then hope... HOPE... they believe that your 25+ years as an IT professional opinion might mean something. I cannot say I'd recommend them, however there are so few options out there you'll end up here anyway... just preaching to the choir like the rest of us.

Absolutely hands down the worst cable internet service I've had in the 45 years of my life. Even…read morethough I live, a half a mile from the highway, and I qualify for their fastest internet plan available in my area, my service is constantly out. It's probably out more than it is working. You can't rely on it from anything. I call to complain but all they do is send a technician out every now and then or make me come in and replace my cable box but the issues have been persisting and getting worse everyday. If you have absolutely any other option, go with it. Don't even consider this business because their customer service is abysmal and everyone there generally hates their job I'm convinced.

Two stars due to 2 increases totaling $20 in 8 weeks. When does it…read more stop? I can look beyond the many outages but not when they screw me and my money. I have allowed them to send paperless bills and autopay, but I still am not a valued customer. I've had it and will search tomorrow for another provider.

My experience with Optimum has been terrible from start to finish. The internet service is…read moreextremely inconsistent--constantly up and down--and when something goes wrong, don't expect the company to take meaningful action to fix it. Trying to cancel was even worse. I encountered repeated delays, obstruction, contradictory information, and assurances I could not verify. I was told the "system was down," promised confirmation that never arrived, and left feeling deliberately blocked and deceived simply for trying to end my service. The entire company--its technology, systems, service, and customer support--feels prehistoric. At the end of the day, all I had was basic internet service, yet Optimum still managed to make the experience needlessly unreliable and exhausting. This company is failing its customers. Its leadership needs to be held accountable, and, in my opinion, replaced with people capable of operating a modern, reliable, customer-focused business. I strongly recommend looking elsewhere.

First off, I am not Adam. I scanned the business card he gave me and attached it to the review…read more Have you ever had the experience of trying to deal with a home network problem by going through your ISP, and, the vendor of whatever other networking equipment you are using? Each of them says that things look good on their end, and you need to contact the "other guy". How about trying to do that on the phone? You live in an area with poor cell signal, and the only way you can have a conversation is to utilize "wifi calling", except - you DON'T HAVE WIFI, so the call is breaking up and you can barely understand each other. The chance of getting a technician from your ISP to pay you a visit is about as likely as winning the lottery. I did a search on Yelp and Adam was the first - got another response from one other vendor who said they couldn't help me - to respond. He said he could come the next day, and it turns out he is located only 15 minutes from my house. I had done some remediation before his arrival and found out that my problem was not due to equipment, but a configuration decision that I had made that gradually disrupted my network (No, the customer is NOT always right). Adam explained everything that had happened, tweaked some settings, and made some suggestions about how I could optimize my setup. He is very knowledgeable about many networking, communication, and security issues. This will lead me to work with him in the future to improve the quality of our cell signal and do some rewiring to improve the performance of our home network. He also has expertise in other areas - it turns out he used to work for the company that services the entry gates into our community and is also extremely well-versed in network security issues. His hourly rate is entirely reasonable, IMHO. Finally, he is a REALLY nice guy. I can't recommend him highly enough.

Great guy and solid problem solving. Will call him again if need arises. Smaller job but still…read moregrateful for the help!

I chose Vistanet first of all because of their service - they called within 24 hours of contact and…read moreshowed up within 24 hrs of that. They helped me figure out the Internet for my office but best of all, I was able to get world class VOIP where I can keep my business line separate from my personal but get both calls on the same device. I can also pull calls between devices and get video conferencing, all for a very reasonable price. They handled everything and provided training.

From the owner: We are an Asheville based business VoIP provider. We offer a wide range of services from a Smart…read moreNumber mobility platform to a fully featured office setup. We can also bring in Internet service to most locations.

The Staff were immensely helpful and resolved my concerns quickly. They were very knowledgeable and…read moreable to handle my situation with ease and professionalism. The atmosphere and energy is great!! They are charismatic but get the job done. I definitely will be coming back for any further Verizon related business! :)

With TWO stars and everyone having gone through your "phone system" the answer should be clear you…read more It is certainly is clear to all of us! Jim Oberlies

Folks, believe all of the ONE STAR reviews. Charter service, or lack thereof, is HORRIBLE in the…read moreArden area. Call, lose half day of work, tech comes, issue not at house, work order for service crew placed, service crew arrives don't fix issue, does NOT test to see if issue is fixed, marks service call as complete, drives away. Call, lose half day of work, tech comes, issue not at house, work order for service crew... Rinse and repeat for two years. Charter is horrible and the price continues to increase. Offer $25 service credit and have to have special approval for that large amount. Charter is horrible.

No bars of cellphone service for 10 days!!! Charter blames Verizon. Verizon blames Charter. I…read morecan only contact people if I'm at least 4 miles from my house! Not one tech rep has been able to help! I live in an area where only 4G is available, surrounded by mountains with 5G, so "Sorry, come back when our specialist is in. He'll be here in 3 days." "Maybe he can help you then." If you can avoid both Charter Spectrum and Verizon, I highly recommend seeking service elsewhere. I'm paying about $180 per month for just 1 cellphone, 1 TV and internet!!! They should rename their Customer Service Dept 'Customer Disappointment 24/7' and their Technical Support Dept 'What Tech?!'

I was having trouble with a commercial install of DirecTV after a lightening strike. These guys…read morehad all the parts and pointed me in the right direction. I had my services back up quickly. Thanks Guys!

From the owner: Serving Upstate for over 15 years. We specialize in Dish, DirecTV, Hughes Net High-Speed Internet…read moreSatellite. We also sell and install Sony and LG HDTVs. Call us for a new install, dishmover, service call, or any questions you may have, we are happy to help or stop in the store to see the new programming and pricing packages and get a brochure to take home.