Pictures are 10 months after they "cleaned" gutters. These gutters are high and they just didn't…read moreclean them. They said they did, but they did not. All of the other gutters on the lower level remain clean. Also they stood us up twice for service, I let it go because things happen, but I will not let paying for someone to not do the job go. Find a different company.

We had a gutter installed and within weeks, it was leaking in the middle and causing rain to get…read moreinto our screened porch. My husband tried on numerous occasions to call and email but no one returned his calls/emails. Over time the gap has worsened and with the heavy rains this weekend, our screened porch flooded. We have video on the rain pouring down between a gap in the gutters that was not properly sealed when installed. Stay away from this business unless you are ok with no follow-up if there are issues with the quality of the product and installation.

We had some issues with our gutters due to age and storm damage. Reached out to Murphy's and got a…read moresuper-fast response. Quick and easy to work with -- very professional. We had our house gutters replaced and George & co. worked around our schedule and it made it very easy for us.

Try George at Murphy's Gutters and More BEFORE you buy new gutters or gutter guards! You'll be…read morehappy you did. He knows his stuff and stands by his work. We highly recommend him when gutters, drainage, leaks or guards are on your to-do list!

Skip these guys. Wanted to dig without even checking if the water was going to the street and only…read morecleaned 1/2 the houses gutters.

They came out charged us and only did half the house. We only recognized this after a gutter…read morestarted overflowing because they were not cleaned. They can back out to fix it and later we found downspout issue. We called another company Flowing gutters who fixed the downspout issue.

Kevin is fantastic. I had him install gutter guards on my whole house a couple years ago and when…read morewe had a problem later due to some roofing, he came back and fixed it. He also installed a new downspout at higher capacity to stop some overflow problems we are having and it works beautifully. Everything is well done and at a very reasonable cost. I highly recommend this business!

Kevin at Arrow Gutters was very responsive to my service request for a quote on gutter replacement…read more He responded immediately, had a quote the next day and gutter replaced the same week. Quality service, fair pricing and attention to detail. Great job, Kevin, I will be using you for my gutter guard replacement as well!

I was looking for a roofer and started with going on the internet and reading reviews then I…read morevisited each website. I was impressed with how Bone Dry presented themselves and just had a good feeling about calling them. They setup an appointment with a salesman Gordon Rodgers and he was very nice and helpful with determining what the house needed and what we wanted to be done. Price was reasonable and we received discounts depending on certain things which helped. Scheduling was easy. The day before the roofing crew came out I was given a courtesy call who to expect and supervisors name . The next day the crew came out and began working at once to make sure things would be covered for safety to the landscape and windows. Program director appeared to make sure the crew was on schedule and helped out with getting things hauled away from clearing the roof. Supervisor came to help with directing the actual install of the roof and later the chimney flashing. When all was finished , the crew did an exceptional cleanup up of the surroundings . Appreciated their bosses came out to check on how things were coming along and if I had any questions. Liked the fact that pictures of each step of the process were forwarded to me until they were done. Work was done nicely and very satisfied. . The crew and guys in charge were super nice and worked consistently to get things done. Kudos ! Kathy M

We are going on 3 weeks now of being told 1 thing then something else another day. Is the roof leak…read morefixed NO. 1. Someone came out and slabbed on something to fix the leak. My husband flew his drone upnand we could see it wasn't sealed. Plus we had rain that night and yes it was wet. 2. Husband called and they said they had to order supplies to fix it. They would call us because it could take 3 WEEKS to get the supplies. 3. Husband called back and they were shocked it wasnt fixed yet. 4. Scheduled to come out. Didnt show. 5. Sxheduled to come out. Didn't show. At this point do we trust the work they do if they come out? What is going on?

Columbus Ohio Area - I would not recommend this contractor based on my experience. The original…read moregutter installation was completed, but communication throughout the process was poor and follow-up has been nonexistent. Customer was charged $9,000 for 150 feet of gutter -- a rate of $60 per foot -- which later found to be more than double the cost from other reputable contractors. When contractor was finally reached, despite multiple attempts, they quoted $2,000 for a 12 ft section. For the original price paid, expectations were to receive much better service and accountability. Disappointed overall. Not a neighborly company.

Regularly have them clean our gutters. Have always been pleased. They call or text when they're on…read moretheir way also. Easy quote & easy pay process. Plus they clean-up and don't make messes Unlike other Gutter cleaners!

Beware of this company I had to report them to the better business bureau for a couple of reasons…read more They were assigned to my insurance claim to have my house repaired in a time of need. I remember vividly me and my adjuster reached out to them multiple times for two months with no response even though they have been assigned to this claim, after no response, me and my adjuster decided to report them to the insurance company only after we reported them to the insurance company they started responding to us after a two month delay. I decided I did not want to move forward with them for repairs because of this, And had to seek out a new construction company to do the repairs. I do not recommend this company at all if you're looking for a company that is responsive, professional, or with integrity.

Consumers & Insurance Companies, beware!…read more We entered contract with Benchmark on January 11th, 2022 after experiencing water loss from a faulty bathroom faucet on December 14th, 2021. Our contract was signed with Benchmark for $14,795.78 to perform work including flooring, drywall repair, painting, vanity replacement, etc. Benchmark's contract in the bottom right hand corner includes insurance work addendums which were not filled out by the project manager, were not orally disclosed to us by the project manager nor did we as home owners initial or sign to the terms. It is important to note that we were referred to Benchmark by our insurance company and were not required to utilize this company but elected to. (All loss dollars were paid directly to us and were instructed we could hire any contractor we chose to.) Upon work completion in April payment was made to Benchmark in full. Unbeknown to us, Benchmark filed a supplement for additional work they claim to have completed in our home that was not included in the estimate for $2,327.37. After several written communications back and forth with the company owner, our adjustor was included. It was discovered that Benchmark furthermore did not updated the insurance estimate to include the real costs of materials used for repairs. This includes hundreds of dollars saved on a vanity/countertop and thousands of dollars saved by the hard wood flooring we selected being on close out. In addition, we were "required" by Benchmark to work with Rite Rug flooring. During this process, we replaced the additional carpet and flooring in our home in order for all rooms to match. We learned that Rite Rug adds around 20% of the invoice when working with Benchmark due to this being insurance work. Benchmark refuses to acknowledge this as true though the invoices once migrated to our names directly were around 20% lower and essentially mirrored what our neighbor had just paid a few weeks earlier for the same material and square footage. From our insurance adjustor's perspective, this dispute became between us as consumers and the contractor. Several emails from the owner included the language "we will move forward" with the assumption that they would file a mechanics lien on our property. The supplement has been paid to them at this time as we work with the Ohio Attorney General and the Ohio Department of Insurance Fraud & Enforcement Division. Hundreds if not thousands of dollars related to this claim belong to consumers or insurance companies related to this claim, not this contractor. Consumers are price gauged via increasing insurance rates from these types of poor unethical behaviors. Consider hiring a different contractor to perform your work.

Todd and the team at 614 Exteriors did an outstanding job replacing the roofs on our house and…read moredetached garage after storm wind damage, and they also took care of the rotted fascia boards. Communication was excellent, Todd was professional and honest with the estimate, and they fairly adjusted the scope to what we actually needed while providing thorough insurance documentation. The crew was incredibly fast and clean. Both roofs finished in about 4 hours with zero mess left behind. The workmanship is top-notch. The new roofs look beautiful and we couldn't be happier with the results. Highly recommend!

Great experience when they installed my roof almost 10 years ago. Since then, in a relatively…read moreshort period of time, I had to call them because of leaks-leaks through the kitchen exhaust fan onto the stove, leaks through the water heater exhaust vent onto the basement floor, leakage/seepage through my chimney bricks, shingles not properly aligned with my gutter-such Of those 4, they only properly corrected two issues The 5th time was prior to July 4th this year when I noticed a place in the ceiling paint that appeared and felt damp. Called them. The person who came on the 1st was nice, went on the roof, said he saw nothing. Looked in the crawl space from a ladder--he didn't go in, and said it was a condensation/venting issue-they installed the roof vent when they installed the roof, and that someone else from the company would follow up. Emailed them on the 13th about the f/u. No response. Called another company. He went up took photos and there was a bullet hole in the shingle. He repaired it immediately. As the 614 inspection was done before the 4th, and I noticed the dampness in the ceiling before the 4th, the hole was likely there on the 1st when he said there was nothing wrong. Even if the roof warranty would not cover that kind of damage, it would have been nice to have received accurate information on the 1st, so that I could have had it repaired. It is probably good that they didn't follow up because I might have ended up spending unnecessary dollars to 'ventilate,' when ventilation was not the source of the problem. Nevertheless, since it is so close to the end of the warranty, I question whether they didn't follow-up because they didn't want to honor the warranty. To me, properly diagnosing and correcting 2 out of 5 issues after installation-4 within the first 3 years of installation, that are directly related to properly sealing the water heater vent pipe, properly installing flashing, installing the appropriate kitchen exhaust vent or properly aligning the edge shingles isn't stellar performance. As I have learned the hard way, there's more to roof installation than nailing on shingles.

I contacted Professional Gutter & Drain after noticing an elbow on one of my gutters was leaking…read more The team quickly called me back and explained their pricing, which I feel is fair. They were pretty backed up due to the weather but were at my house within the time quoted which was two to three weeks. The crew arrived as scheduled and were very professional. Not only did they fix the issue I called about, but went above and beyond to make sure everything was in working order. They actually fixed some additional issues and were done within an hour! They were very honest and explained what needed fixed now and what could wait. I highly recommend Professional Gutter & Drain.

Was the work completed? No…read more Did that stop them from filing a lien? Also no. The workers were great - they got in, they did most of the work. But then they missed the higher up gutter and didn't connect it to the lower gutter (something specifically called out on their FIRST VISIT and discussion of work to be done, and a FOLLOW UP EMAIL where they said "yes, we will do that work.") Plain and simple, it's a gamble that you'll get what you paid for, but at this price, I had bigger gutters/downspouts and leaf guards added for less than other companies wanted for just a leaf guard. But the inability to complete the contract and then demand payment when I can't afford a lawyer? Does NOT leave a favorable feeling.