I had a great experience working with AAA Kartak. Dustin, the sales person was extremely helpful. He helped me understand all the options, was patient with all my questions, & didn't pressure me to make a rushed decision. He reviewed the shower door design with me several times, and even helped me evaluate another shower door proposal that I had received from another company. He pointed out key quality design differences in the proposals, & gave me the quality assurance that I was looking for. I was also very impressed with the team that came out to do the measure, they paid very close attention to detail & discussed things with me that other companies hadn't even noticed. The install was quick & easy & the shower doors look amazing!! I am very happy we went with AAA Kartak & I would definitely recommend them to anyone. read more

Theses guys were great! There estimate was exactly what was charged. It was quality work. They spent the time to make sure the correct hardware was ordered. It arrived and was installed when the said it would be. read more

Kartak Glass & Closet - Glass & Mirrors Near Me - Everett, Washington

Good experience all around. Customer service was great. I had tons of questions and they were more than patient with me. The guy who came out to do the initial measurements for my shower glass was clearly very knowledgeable and experienced (apparently, the glass door I already had was oversized, so he recommended the new one be an inch narrower). The guys who came out to do the install were punctual and courteous and finished within an hour (for one glass door and one stationary piece). They weren't the cheapest bid I got, but their proposal was VERY detailed, and I got the overall impression that they were determined to do the whole thing right. The glass has been installed for about a month now, and so far no issues. I would also recommend the HydroShield coating read more

Didn't respond to our form submission on their site or to calls. Unfortunately they missed out on a couple orders for a couple bathrooms. We often refer companies we work with, as well. read more

Extremely disappointing with the quality of work provided. I will not recommend them to anyone. The pictures speak for themselves. After doing a major kitchen renovation we wanted to install a glass backsplash. After waiting 2 months for the glass to be cut and installed, the workmanship was extremely poor. As you can see the finishes are inconsistent and it looks like a 3 year old made paint splotches along the bottom of the glass. The Silicone is uneven and not consistent with color of countertop. Very very disappointing with their follow up and arrogant communication, and being told this is the way its supposed to be. I wonder if they would have accepted a paint job on their personal vehicle if the shop left marks like this. We will never never recommend them again. What a joke of a business. read more

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Tempered glass panel they installed for shower enclosure shattered about six months after installation with no one around. They say glass breakage isn't covered by their limited warranty. My argument is that it was poor installation/design that didn't allow for movement of thermal expansion/contraction. They are willing to re-do it at their cost for materials and reduced labor rate but, why would should I give them more money to do the job again. They tried to assure me it just just a fluke and the some types temper glass just breaks and that they installed over 20,000 of the these panels with no issues. If that's case, warranty the glass! At no time, was I specifically told that tempered glass some type just breaks for no reason. Had I know this, I would have designed my remodel differently. read more

Long lead time due to current supply chain circumstances, but quality and service have been top-notch. Thank you!

Just fantastic. We moved into a new home and I had wanted to change the inside of one of the closets. Came by. Made a drawing. I approved. And because it was a small job the slid me onto the schedule. The guys were great. They cleaned up after so that you would never know they had been there. The closet is exactly what I wanted. Big 5 star thumbs up. read more

My shower door is gorgeous! Rick was great at helping me decide on options for it, and his recommendations were spot on. I went with the barn door, and I absolutely love it! read more

Kartak Glass & Closet - Glass & Mirrors Near Me - Everett, Washington

Quick, on time, friendly, professional service. We are totally satisfied with the beautiful new custom shower that they installed. It turned out exactly as we hoped it would. We would use them again without hesitation. read more

Kartak Glass & Closet - Glass & Mirrors Near Me - Everett, Washington

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A dream company from my first phone call to the end of the job. I figure that the owner of this company must respect his employees and must treat them right in order for the customer to enjoy such a positive experience from purchase to install. read more

Wonderful experience! Timely, organized and great quality. Was pleasantly surprised with low cost of our walk in install. Have recommended to all my friends! read more

I can't say I'm too happy with this company. I ordered a mirror on 11/15/21. Madison was supposed to send me a proposal to sign before they started but she didn't sent it to me until I asked if she had on the 17th. She said she'd call for payment and for delivery it'd probably be near the end of the year possibly going into the new year. She never called to collect payment and mid way through January I was wandering what was going on so I called and she finally collected payment and set me up for delivery 01/25/22. This ended up being delayed about a month because they had absolutely no follow through and I had to stay on top of them the whole way through. I won't be doing any more business here. read more

Good quality and great customer service for mirrors, shower doors and closets. Family owned!

Great service from start to finish!! Maddie was very helpful in explaining our options and showing us pictures to get the process moving. I was pleased with how quickly we got on the schedule after the parts arrived and was even more impressed with the installation team. We've had contractors come prepared with booties to keep their shoes off our carpet and floors, but these guys actually took the booties off when they went outside and put them back on before entering. It may not seem like a big deal, but to me it was. Thank you for assisting us and we already recommended you to our friends and neighbors and will continue to do so. read more

Great service and communication. They keep the customer top of mind. Ordered desk top glass and was perfect and installed. Clean and courteous delivery. read more

We did two closet organizers and three bathroom glass projects. Everything turned out great. Excellent customer service, Dustin made sure everything got ordered properly, and the end result is fantastic. Great job guys. read more

Very professional! From the quote to installation everything went smooth. I was kept up-to-date on my shower glass door order and dates for installation! Would definitely not only recommend but would use AAA Kartak again! read more

Excellent work and a great experience overall, would choose them any day again. We recently remodeled our master bathroom and had Kartak do the mirror and shower glass. They came out quickly for measuring and the sales guy (Cameron) was super professional and knowledgeable. Installation was equally good, great team and skilled craftsmen. Highly recommended! read more

Kartak Glass & Closet - Glass & Mirrors Near Me - Everett, Washington

Rick, the design consultant, was efficient, friendly and responsive to my request for a quote for a frameless shower. Have worked with him on 2 bathroom remodels and he's been great. He is very experienced and talked me through changing hinges to ensure the best possible product. The installers were easy to work with and cleaned up afterwards. Pricing was fair. Highly recommend AAA Kartak Glass. read more

Careful about COVID precautions and great work. They did closets, shower doors, and huge mirrors for us and did a great job. High quality, reasonable prices, and very professional. read more

Excellent customer service and communication. Great product. We have used them several times for bathroom mirrors, shower doors, frameless shower doors, custom mirrors. Always a pleasure to work with and always happy with the product. read more

So disappointed with Kartak. We had them do our shower doors and mirrors in our new home that we just built a year and a half ago. Immediately we saw that one of the showers leaked but our contractor fixed it so we weren't too concerned. Now a year and a half in and our master bathroom shower door doesn't close completely and the mirror in another bathroom is desilvering at the bottom. I had that happen in our rental house and asked what we could do to prevent this. Ben at Kartak said that it was a cheap mirror and that we didn't need to worry because Kartak doesn't sell cheap mirrors. Well obviously that's not true. When we called today to ask about the mirror, we were abruptly told that we were over the year warranty and we had to pay them to replace and $250 to come out as well! Don't use them! They can't be trusted! I am wondering what our bathrooms will look like in 5 years if they look this bad in 1 1/2 years! Shoddy materials and work. Don't use them! read more

Ben was very responsive and answered all of my questions. The gentleman who did the quote was punctual, professional and friendly. The installers also were great, they showed up on time, did a professional job and cleaned up after themselves. We love our new shower door and the hydro shield protection too! Would highly recommend. read more

Don't waste your time or money! 65 years in business and still can't get their shit together. First after waiting 3 weeks Nemo calls and says they have the wrong shower handle . Fine we said install the glass and wrong handle, come back and install the correct handle later. 2 hrs later Nemo calls and says we cut the glass incorrectly it will be another week. Now we received another call a week later saying another week. This company blows! They need to refund 25% of my $3000. If they do I will write another review telling you they did the right thing. read more

Dustin did a great design of our brand new walk-in closet and he had good ideas for how to achieve the look and functionality we were seeking. Prices were competitive for the level of service and customization we got for our closet system. The installers were professional and prompt and quick. Our closet is BEAUTIFUL and we couldn't be happier. read more

AAA Kartak was the highest bid I received. I choose them based on how professional and thorough the estimator was. I was not disappointed when the installers put in the glass shower surround. The did a fantastic job! The were on time and very respectful and my expectations were exceeded. read more

Had to buy glass for new kitchen cabinet doors. AAA Kartak gave me a quote over the phone and stuck to it. The job was done quickly and professionally. Salute to Madison K. for her exceptional customer service. Will return for any future glass needs. read more

I recently remodeled my master bathroom and my contractor recommended AAA Kartak as they had done a great job on previous jobs. I had them come out and put in a glass shower door and I love it. The person that came out was courteous and very professional. He answered all my questions and gave me a timeline and they stuck to it. The install went quickly and I have been using my new shower for a month now and have no complaints at all. The seams are perfect where the class meets the wall and nothing leaks. I would recommend this company for any glass shower doors. read more

AAA Kartak is amazing! They are professional and efficient. They really put the customers needs first. Wes is extremely skilled and knowledgeable, and the utmost considerate business person. Ben is also extremely diligent and courteous. They stand behind their work and their products. I highly recommend them. read more

I had the good people at AAA Kartak install a new shower door for me as well as fix an older one. They did a really nice job, and everyone I spoke with at the company was on point. They did mix up my order a little and had to reschedule the install, but it was not a big deal. In the end, they got the install done in about 40 minutes and the door is huge, heavy duty, and pretty awesome. I'll use them again for this type of work! read more

AAA Kartak solved my leaking shower door problem, but what I really liked was the way they tried to solve the problem in the least expensive manner first and then moved to more expensive options later (while still applying the money I'd already spent). Sheryl, who took the order, was very knowledgeable and courteous and the installers were professional and efficient. Highly recommended. read more

We had two shower doors and a glass table top ordered. Although the glass wasn't measured correctly the first time and the table top order was delayed, they made it right. The quality was good and the install team was polite and friendly. No complaints and would recommend them. read more

I was very happy with AAA Kartak. They did 2 shower doors and a privacy panel for us. Weston was extremely knowledgable and came up with great ideas. Next time I will call them first. read more

This is the second shower door installation we've had by AAA Kartak. They installed our master bath single shower door several years ago and just recently installed double shower doors in our hall bath. Both installations were top notch and we are very pleased with the quality of the doors. We enjoyed doing business with them and highly recommend their work. read more

They offer a chat service to answer your questions on their website. I had a simple question: Can you repair or replace a glass table top? The only response I received was can I have your phone number? Email? Here's my favorite excerpt. Me: Can you repair glass tables? Steve: The best way to get your questions answered is to speak with a glass consultant. I'm an internet representative for the company and only have access to general information. May I have someone who can answer all of your questions get back to you? Hmmmm. That's a yes or no question... Isn't this general information? If you repair tables. I think I was chatting with computer not a Live Representative as they advertised. I didn't get any information just offers for a call or email. I am very disappointed. I guess they don't repair or replace glass table tops. read more

1 & 1/2 years ago they designed and installed closet organizers for me. Not only were they 1/4 the cost (as I do not need Mahogany) they were the best designed and then came back and installed another shoe shelf at no cost. Everytime I go into my bedroom closet I am happy. Rick Christl was great to work with. read more

Chris was super helpful and efficient with installing a stopper for the shower door for a warranty issue. He also gave me tips of how to keep the shower area clean too! read more

This company was selected by our designer, who got paid a margin over their charges. We were not pleased. The glass door and walls were to be installed together. They did not get the correct hinges, twice they did not get the correct hinges. So the door was brought in three times, our schedules were disrupted three times. There is no rational reason for this, other than sloppy work, lack of attention to detail, inability to correctly do their job. Lots of rave reviews here by others, but I disagree. I guess errors are acceptable to these other reviewers. read more

Ordered shower door, very poor communication in regards to delivery, installation etc. Was supposed to install on Monday, but didn't bring all the parts. Great more time off from work. Finally got installed on Friday. Left metal shards all over the bathroom and bedroom. Who ever heard of a contractor, if they are cutting metal, not having a shop vac. Glad I or my dogs didn't step on them. read more