Sam is always our #1 choice for airport transportation! He is prompt, courteous and communicates…read morebefore and after our scheduled ride. When our plane was delayed he adjusted his schedule to accommodate us. Don't change a thing Sam! You are great!!!

Literally forgot to pick us up. Told us they would call the day before to confirm... we had to…read morecall them. They confirmed and told us they would call 15 minutes before arrival for a 9:30 pick-up. At 9:20 we had to call them again -- no answer. They called back at 9:25 and said they were "running 15 minutes late." BS. If they were out on a run they would have given us a heads up that they were going to be late. Had to drive ourselves and eat a huge long-term airport parking fee. We had used them in May and had a great experience -- don't know what happened, but I can't imagine using them again after this.

Will never take this taxi again the driver was so rude that I would have been better off walking in…read morethe damn rain than to having to deal with the rudeness of this driver I thought it was all about customer service not about listening to their b**** sessions

Very dangerous drivers, almost hit a person waling their dog. and their vehicles are dirty, smelly,…read moreand look like they have been in multiple fender benders, I recommend looking for other means of transportation. Stay away!

Dale, Carter, owner of Dream Cab, did not ask me to write this review. I feel grateful for the…read moregood service that he gave me, and so I wanted to give something back in return. This review is my sincere opinion. I flew abroad and he took me to the airport, and then picked me up months later when I returned. Both times, he was prompt and courteous. He was also very patient when it came to answering the questions I had before I hired him. Based on my experience, I would recommend Dream Cab to others.

Dale, the driver, is courteous, is always on time and has very reasonable rates. Clean car every…read moretime.

Picked me up in. Central Point at midnight when others couldn't. Friendly. I took his card if I…read moreneed a cab in the future

So I got this response (in Google Reviews) from my ill-fated trip to the airport on December 18:…read more Response from the owner 3 weeks ago "We do apologize for the frustration and confusion, especially during this holiday season. I do hope the rest of your vacation goes well. We would love the opportunity to make it up to you. At least for the loss in parking fees. Please contact us as you see fit so we can do what we can for you." I wrote them an email suggesting how they might possibly make it up to me. Two weeks later, no response. Real class act.

Great service, on time pickup even at 415 am. Have used many times. Car is clean, friendly service…read moreand always reliable. Alex is great!

Good and safe driver. He was very kind and Social the taxi cab driver was very nice and…read moreaccommodating.

On 6/7/25 at around 6:30-7pm my 71 year old disabled vet father called for a taxi from Ashland to…read moreMedford. The person who answered asked if they didn't mind if another passenger in the taxi, he said as long as they were splitting the cost of it and the woman said no they weren't. She said it would be a half hour. She came by 30 minutes later with another passenger stating it was her friend, and still stated that my dad had to pay the entire fair. It appeared that they were trying to swindle my dad into paying for this man's ride out to Medford. The entire incident was unprofessional and unsavory. I don't recommend using this company. It was over 90 degrees out while my father waited for the service. This is unacceptable. We were having a backyard bbq and I had a few drinks and was unable to drive him back unfortunately.

We called in a panic, needing a 3 hour tow last minute. John was professional and got us moved the…read morenext day! Unbelievable service and a sweet man! Definitely recommend!

Hire John! He is honest, very hard working and quick. We had him haul a tractor with a heavy…read moreimplement attached and the bucket full of accessories almost 300 miles. He did it over night and safely. He charged fairly by the mile and calculated exactly. Plus he is a friendly nice guy.

I've worked with Jackson Travel many times, and they've bailed me out of more travel situations…read morethan I can count. Kelly, the owner, has an incredible depth of knowledge about destinations, airline policies, and all the little tricks that most people would never know. If you ever get the chance to work with him, listen closely--he knows what he's doing. Barbara is one of the kindest people you'll meet and is extremely knowledgeable about flights, hotels, and how to navigate different travel situations. Mike is incredibly reliable--even on weekends--which is rare and valuable when travel issues come up unexpectedly. What really stands out is that I consistently get tickets at the same price--or sometimes even less--than booking on my own, but with a full team I can call if anything goes wrong. That peace of mind is huge. I haven't personally worked with everyone on the team, but based on the professionalism I've experienced, I'd confidently trust Andrew, Stephanie, Susan, and Sharon as well. I truly couldn't recommend Jackson Travel more. Do yourself a favor and reach out to them for your travel needs. -- Jeremy Hayes

Kelly goes above and beyond when booking any travel reservations. He is available when travel…read moreissues happen to find alternatives quickly to get you where you need to go! Highly recommend using this agency for helping you book your travel plans.