Thank You Tyler for all your help with Mom's 10x10 climate control storage unit. I have to say,…read morethis is the 1st time I've ever had to use storage. I felt completely comfortable and safe using your facility. Loved the cleanliness, security, ease of using your app and your customer service was impeccable! If ever I need a storage unit..I'll keep your company in mind.

I've had severe different units at several places. Storage Station has been the easiest cleanest…read moreand most user-friendly. Convenient location, access is EZ with your personal code and I like doing business with Tyler.

We needed a couple storage sheds while we transitioned from one home to another. Chris was…read moreextremely professional, helpful, and honest with us throughout that entire transition. He goes above and beyond for customers! Their prices are great as well. I would highly recommend Vista Park Mini Storage to anyone needing extra storage space.

good storage facilitie. nice central location. hours arnt the best but overall good spotread more

Friendly staff, reasonably priced and secure. Although I have to work around their times they're…read moreopen, I like knowing that it's not accessible 24/7, makes me feel like it's a bit more secure.

Great customer service , walked through the storages to show us different options without any issue…read more.

The service here is above and beyond my expectations. The 2 guys we dealt with both treated us with…read morekindness and respect, and went the extra mile getting out unit set up at the end of their workday, going past closing time to help us. Great service. We got the largest (40 foot long) enclosed unit. Price is great for the amount of storage space. Good deal for the price.

I don't know what the negative reviews are about, I've had a unit here at least a couple years and…read morenever had a problem as long as he paid it on time LOL! Their areas were always clean and I always felt safe. I never had a problem with anyone sneaking in behind me or anything like that and Vanessa is super professional, yet always friendly.

The place was clean. The staff was friendly, and it was a reasonable price. I am new to the…read moreTri-Cities.

Most terrible customer service I have ever experienced. I have been charged for fees and then got…read moremultiple excuses as to how and why they were accrued, when I tried to question the rude lady, she was beyond disrespectful and condescending and kept changing how I was charged for fees when my card was canceled for fraud and I was told "once a card is declined it cant be reran" but yet I was charged 3 fees for the payment not clearing. Not sure how that happens but apparently it can! I really hope this "manager" never has to deal with half of the terrible circumstances I have in the last 6 months, in her whole life. Most awful, rude, disrespectful and cold hearted place I have dealt with!

Staff was sooooo kind! Our belongings in our unit stayed cleaned. Billing was easy, "moving out"…read morewas simple! Thank you guys! Would definitely use again, BUT hope to never move again!

I went to help my aunt move some junk out of her storage and was disgusted by how dirty this place…read moreis. Not even the storage was messy. This whole place is a dump. Terrible quality for money she was paying. Go to Rancho Storage on 19th and Union st.

I rented a unit from one of their locations and it ended up not working for me, so I called them…read moreand they connected me with a manager who could process a transfer for me to their Broadmoor location and they took care of the whole transfer process. Their customer service is fantastic as well! No problem Steve, it was all resolved, thank you!

I have been renting storage units for many years and this facility has a very nice appearance with…read morespacious driving lanes. Sarah is very professional and prompt manager. The grounds are very clean and maintained. The price is good. I definitely recommend Westcoast self storage.

Used them to help us load our truck and move across town. Great to work with--flexible and…read moretrustworthy.

Great clean secure place with great people. Very helpful and knowledgeable . Definitely recommendread more

NO STORAGE WARS HERE! I just rented a unit here and I am so…read moreglad I chose this business! One reason: Don. Never mind the 24/7 alarm, drive-up service, or fenced parameter... I would have stored my stuff in a dirt hole if Don was working there. He was the most polite, most helpful, and most genuine associate I have dealt with in a long time! I am always saying: "what happened to customer service." Well I found it!

Extremely Disappointed -- Cockroach Infestation, Refund Refused, and Unreasonable Deadline…read more I purchased a storage unit through an auction hosted by Express Storage, paying $203 for the unit plus a $200 refundable cleaning deposit, with the requirement that all contents be removed within 72 hours. The moment I opened the unit, one of the first things I noticed was evidence of a cockroach infestation. This was completely unexpected, and had I known about the infestation beforehand, I would never have bid on or purchased this unit. This is not simply an inconvenience. Cockroaches present a legitimate health and sanitation concern, and removing potentially infested belongings creates the risk of transporting pests into my vehicle, home, or another property. I immediately began contacting the appropriate parties to report the condition and seek a resolution. Despite my attempts to address the situation, my request for a refund has been refused, and the facility continues to enforce the original 72-hour deadline. Let that sink in: I am being expected to remove potentially cockroach-infested contents within 72 hours, despite reporting the problem immediately, and I have been refused a refund. I have chosen not to touch or remove the contents because I am not willing to risk spreading an infestation to another location. I should not have to choose between potentially exposing myself and others to a pest problem or losing the money I paid for this purchase. The situation has been made even more frustrating by the lack of a reasonable resolution. I purchased this unit in good faith, and instead of a straightforward process for addressing a serious and unexpected problem, I am left dealing with a pest infestation, a ticking deadline, and a denied refund. I am requesting the return of my $203 purchase price and my $200 cleaning deposit. I am documenting the condition of the unit and preserving my communications and transaction records. I intend to pursue appropriate consumer complaints and any available legal remedies if this matter remains unresolved. I believe potential bidders deserve to know about my experience before spending their money. I strongly encourage anyone considering an auction purchase through this facility to ask specific questions about pest infestations, disclosure policies, and what happens when a serious problem is discovered immediately after opening a unit. This has been an extremely disappointing experience, and the refusal to refund my money while continuing to enforce the removal deadline has only made it worse.