Working with the manager, Steve, has always been a pleasure. As long as you communicate any issues…read morehe will come up with a solution. We were supposed to be out yesterday so as to not have to pay the next month but life got in the way beyond our control and caused us to be late yet Steve was very patient and did not charge us. We would recommend using the facilities! Julia

I would definitely recommend people here, I got great service and was very pleased with the sizes…read moreof storage they have there and the entry to getting in is awesome you know your stuff is safe.

I've had severe different units at several places. Storage Station has been the easiest cleanest…read moreand most user-friendly. Convenient location, access is EZ with your personal code and I like doing business with Tyler.

Great facility! Loved the free truck and climate control unit. My stuff feels very safe with a unit…read morealarm and with two keypads! Highly recommend!

This was the absolute worst storage experience I've ever had. Do not waste your $$$…read more The previous owners, Monopoly sold to a random guy in Seattle, who is an absolute nightmare of a human and very difficult to deal with. There is absolutely no pest control, mice completely ruined my great grandmother's Sister Parish dining chairs and nested throughout the unit. Security is non existent, and consists of a woman in a single wide trailer. I once confronted a guy trying to get into our unit, he stated he thought it was his unit, I don't even know how he got in. Other tenants can access your unit from the unit behind it, just by standing on a built in shelving system. They could climb right over and take anything they like. There are plenty of other storage options in the Tri-Cities. Do not give this guy your business.

​the new owner has really made a difference in this place. The added security is really nice…read more The units are well priced for the sizes. Thanks for making me feel like family.

We needed a couple storage sheds while we transitioned from one home to another. Chris was…read moreextremely professional, helpful, and honest with us throughout that entire transition. He goes above and beyond for customers! Their prices are great as well. I would highly recommend Vista Park Mini Storage to anyone needing extra storage space.

good storage facilitie. nice central location. hours arnt the best but overall good spotread more

Do NOT store your boat/vehicle/travel trailer at this facility. Not secure place to store anything…read moreof value! Again, DO NOT USE THIS STORAGE FACILITY

I just moved to town from 2,300 miles away and need self storage. I've never rented a storage unit…read morebefore so have NO experience. What's to know ... you call around - get some quotes - and hope something is available for your crap. Right? I spoke with Dean - and although he is out of the area - he had me go to the facilities to "check" to see if the 10x12 unit was unoccupied. I thought this was a little strange but this facility is not "manned." After taking a look see ... I called him back and the deal was done over the phone. They had the best price in town - it's close to where I am staying - the unit is climate controlled - close to the main (key code) access door - and had a HUGE roll up door so getting items in was easy. The place inside is clean and there are no smells of rotting bodies! LOL. The property itself is somewhat not maintained ... locked gate access ... gravel road all around the building ... lots of what appears to be abandoned RV's and boats. Which - I don't care about - because it is what's on the inside that matters to me.

I talked to someone named James he had another person call me she ended up meeting me in person and…read morelet me look at a couple of units to see which was the right fit for me. Received lock and water bottles great in person service!

100% shit show here folks. If you're looking for the polar opposite of customer service, then…read morewelcome home. From the dumbfounding layout to the shoddy, ineffectual storage boxes, zero thought went into this business (beyond taking peoples money). Enjoy paying to have your unit burglarized and be inexplicably locked out of your unit so you can't even retrieve your remaining belongings. Or- Save your money, save yourself an unbelievable amount of stress, and secure your items elsewhere, or if you're still looking to frustrate yourself, just throw your money and possessions away. If there was a zero star option that would still not be low enough.

Great clean secure place with great people. Very helpful and knowledgeable . Definitely recommendread more

Customer Service was Great! Very Friendly and professional Team. I will work with them again for…read moresure!

I returned my rental truck and was helped promptly by the "bearded fellow" behind the counter…read more The store was clean and the assistance was prompt I was given excellent customer service - which is difficult to find nowadays. Ease of return, pleasant conversation & a positive attitude is why I'll use Kennedy for my moving & storage needs.

Rented for 5 years. Never had a problem. Clean dry units. Good people to work with.read more

WARNING Pictures contain photos of mice, if you have a…read moresensitive stomach please DO NOT LOOK. The office people are great, but the facility sucks. We've had our unit less than a year and we were gone on vacation for 6 months. We came back to our unit didn't notice anything at first. We got further into our unit and noticed sheds of paper/cardboard boxes everywhere. Later that day we noticed we had mice in our unit. We called the front deck and asked if they could help by putting traps in our unit. They said they did, but we never saw any traps. 3 weeks pass by, (my husband was deployed and I'm a 34 week pregnant mom of already two I lost track of time) and we call the unit to see if we could get a different unit because the mice situation was getting worse. They gave us one right next door to the old one. We started going through our things and we found 14 mice in our unit. When I started walking to the front door of the facility to get the insurance information the guy behind the desk at that moment was just opening the traps we had asked for weeks and weeks prior. We had TOTES that did have food in them, as we are prior military and do not like not being prepared. The guy at the front desk tried saying that the canned food is what attracted the mice in our unit which is absolutely bogus! We have thousands and thousands of dollars in damages. Military equipment/gear, baby car seats, baby swing, baby items, sentimental items, photos, books, and much more. And on top of all that we found one of my husband's uniform hats had 9 babies buried in it with 2 adults. We set 6 traps ourselves and each one had a dead one, one was smashed by our propane tank, and 3 ran at me on day one. The front desk tried saying that we have a mice issue, no this facility has a mice issue. I'm furious at home much damage has been caused in our unit by mice. If I could give negative stars I would. ‍ We've just gone back to the unit after the holidays, (our new unit) AND WE STILL HAVE MICE!

I was very happy with Queensgate Storage, it's clean & has excellent security. Jeff & Lori are…read moreprofessional, easy to reach and very helpful. The online bill payer is an excellent bonus!