happy to but no call back or information received. So customer service is not good…read more Still need movers however concerned that if they respond that they may not follow through as requested.

OMG these guys are it they professionally wrapped my furniture Had a truck already I would…read morerecommend these guys for your moving experience they made it easy I'm so happy Once again thank you Wow they did a good job

I was so impressed with Chuy and his crew, Blanca, Saul, Jr., and Moises. I was apprehensive about…read moremoving across the state and this crew blew away all my worries. From Blanca who was so friendly and helpful on the phone, to Chuy and his moving crew. They were on time, professional, and friendly. The quote Chuy gave me was exactly what I was charged. Nothing at all was broken, scratched, damaged or lost. I highly recommend this great family run business. They deserve all 5 stars and more. Thank you Chuy and family!

Found Chuy on Google and even though his business only showed 7-5* reviews I decided to give him a…read moretry. I am so happy I did. Chuy and his team were not only professional when handling our furniture and house hold items, they were also very personable and a fun bunch to be around. Just all around great people. I would definitely have them move me again. Highly recommend.

They got the job done with No damages. They were late but only by about 25 mins or so. I felt like…read morethey could have expedited the time a little. One guy was loading up all the smaller stuff like wood from bed frames and it just seemed like they could have both been doing it to get the job done faster. I asked for one hour and I was charged for 2 1/2 hours (30 min drive time) which was around $330 I believe.m which isn't bad. Overall, they were hard workers and moved the things I asked from my storage unit to my house. I would use them again in the future.

They did a major underbid then came back with a price 70% higher. I told them to forget it. They…read morekept coming back at me to renegotiate until I made "NO" perfectly clear. Then they didn't want to refund the $1800 I had given them which is my biggest heartburn. Ultimately, after a week they DID return my money so I have to give them credit for that (even tho it was MY money). In the end, they never did the move so it's hard to rate them. I would just say if you're moving, do your research, don't put ANY money down until you have a satisfactory contract in hand. Find a reputable Mover! It's a business with shark filled waters. CONSIDER DOING what I did in the end. Rent a large Uhaul, Hire local movers to load and unload, and YOU drive the truck. You CAN drive a truck right? You'll save substantially. I paid no more than $350 ish to have movers load my truck and $350 ish to unload. PLUS TIP THE WORKERS $25 to $30 each because THEY EARNED IT...and....YOU CAN AFFORD It. You're paying goodwill forward to the next people they move!

I hired this company to help me with a local move. Chino, Kolbe, and Lyef were awesome. Showed up…read moreon time, asked for a walk through of what they were taking, then promptly got it all moved. The price was reasonable and the movers were professional. I would use the company again.

Help u move was awesome! Jr, Chris C, Miguel and Chino were efficient and professional. Would…read morerecommend this moving company to anyone.

My family and I have used Kastl Express for 6 years now and couldn't be happier with their service…read more Max the owner is great, always willing to help wherever he can, gets you scheduled in as soon as he can and will even stay late just to get you in sooner. Professional, kind, honest, and above all else handy! He has put together furniture, installed blinds, moved appliances and furniture, installed the appliances, fixed smoke detectors and ceiling fans and this is just the services he has performed for us in the last year. He even moves the large stuff like pianos and pool tables. HIGHLY RECOMMEND!

From the owner: Kastl Express Tri-…read moreCities Movers We have over 20 years experience in moving and relocation. We know that having a moving plan is essential. We understand each client has a different moving situation. So we meet at your table to plan your move, and work out the details in order to streamline your move.

The crew was great. Very friendly, well mannered and did a quality job packing up my house and…read moretaking it to storage. They were careful with all my things and wrapped everything that wasn't in a box. Great service for the amount spent. Highly recommend.

100% would use them again. All the staff were great. Showed up when they were scheduled. Had to…read moreget another truck and they took care of it within 30 minutes.

Requested a move of furniture without a lot of notice. Received great customer service from the…read moremanaging team and the moving crew was cheerful and hardworking. Highly recommend! Thank you!

First, they rescheduled our estimate three times. Finally we got the estimate done and agreed on…read moreand a confirmation of us being on their schedule. On the day of moving and with no warning, they did not show up and did not answer our phone calls for three hours. After three hours, they finally returned our call. They then reported that they were unable to move us. They did not offer to reschedule. They stated all their staff called out for the day due to air quality. At this time, there were local wildfires, and the air quality had been poor for at least two months. The air on the day we moved, was actually the best it had been for the last few weeks. They left us scrambling last minute on a Tuesday night, trying to find the people and equipment to move. We had to be out of the house by Thursday per our selling contract. TERRIBLE customer service, and the whole scenario felt deceptive. I find it hard to believe that everyone called out when the smoke had been thick for months. Huge disappointment for a local company we were excited to work with. We had to leave stuff behind because of their error.

Please don't use them, they did a horrible job, after presenting an estimate for a finished job, he…read morecalled requesting more money. And the job looks terrible!!!

I had excellent service to get my public surplus auction win delivered from Kennewick to Richland…read more Communication was by text messaging and responses were timely. I would not hesitate to offer future work to these guys.

David lied when he said that there would be a crew and truck to move us either late afternoon or…read moreearly morning. NOT TRUE. There was not follow up. I had to call and find out that dispatched scheduled is 24 hours later than what David and I arranged. It was a last minute "savior" move. It didn't happen. NO ONE is transparent.

Beware: Unreliable-they did not pick up or deliver on…read morescheduled date or time. Unprofessional-when I called the same phone number a second time I was told "back down and don't call this number again" Unaccessable- I've called over 15 times and was on hold from 40 to 50 minutes only to be hung up on or sent to voicemail. I did speak to someone working from home (kids in background) twice and was told she would get right back to me same day. Never received a call back. The driver on the delivery end tried to double our price due at the time of delivery. We insisted and only paid what was on the contract. Why would he do this! check the Better Business Bureau. Over 150 complaints in the last three years. To end on a positive note. My only positive thing to say-The driver who picked up in the beginning was very pleasant and efficient.

Pack it up helped me move from Arizona to Washington. Thanks to their professionalism they helped…read moreease a lot of my anxiety about moving so far. Great prices and an overall great experience, I will definitely call them again for my next move.

I am suing this company they damaged all my furniture and destroyed every book I own. They also…read morepacked up trash like a dead plant. Every box had liquid in it thrown in on its side that opened during transit including maple syrup and honey. No packing paper was used except on a few dishes. Had to reschedule and they said they couldn't accept anything except cash on a Sunday until they decided they could. I have plenty of photos if you're interested message me.