happy to but no call back or information received. So customer service is not good…read more Still need movers however concerned that if they respond that they may not follow through as requested.

Well, my service request was not answered, the quality so I'm a rated for and value who knows it…read moremight be too expensive for a poor person

Beware; Sketchy at best. Quoted $175 to pick-up a ~150# sofa…read moreand dump for an additional $50. Showed up 30 min. late for pickup, 30 min. later work was complete. Then asked for an additional $150 to dump. When challenged they said they were going to warehouse the sofa, but we could go to the dump to pay the disposal fee, probably betting we would cave in. We decided to go to the dump to see the real cost. Based on weight $10 was the cost of disposal. Of course, the pick-up immediately changed to an hourly rate to include trip to the dump. The advertised Richland Land Fill rate is $10 per load up to 1200#, surely this outfit knows this. They advertise "Veteran Owned"; with claims like that I'd expect straight shooters. As a disabled veteran, I don't expect special treatment just fair; honor stated quotes. Edited: Received phone call from vendor who was somewhat upset over the above review. A veteran's discount was then offered but not accepted, again not looking for special treatment. If real, discounts should be advertised or offered at time of job request. Edited review to remove text that bothered them. Of course, my "claim" to be a disabled veteran was questioned...real class act. DD-214 and VA disability classification available upon request. I'll be gone in a couple years so my concern for their feelings is rapidly fading.

Loved this company for our recent move. Economic al, very nice workers, and they pay attention to…read moredetail and getting your things safely and efficiently moved. Jared & Gina

I hired this company to help me with a local move. Chino, Kolbe, and Lyef were awesome. Showed up…read moreon time, asked for a walk through of what they were taking, then promptly got it all moved. The price was reasonable and the movers were professional. I would use the company again.

This is the second time that I've used this company and they are awesome. My team Chino, Tony, &…read moreKobe were top notch.

My family and I have used Kastl Express for 6 years now and couldn't be happier with their service…read more Max the owner is great, always willing to help wherever he can, gets you scheduled in as soon as he can and will even stay late just to get you in sooner. Professional, kind, honest, and above all else handy! He has put together furniture, installed blinds, moved appliances and furniture, installed the appliances, fixed smoke detectors and ceiling fans and this is just the services he has performed for us in the last year. He even moves the large stuff like pianos and pool tables. HIGHLY RECOMMEND!

From the owner: Kastl Express Tri-…read moreCities Movers We have over 20 years experience in moving and relocation. We know that having a moving plan is essential. We understand each client has a different moving situation. So we meet at your table to plan your move, and work out the details in order to streamline your move.

Overall, a good experience. As with any movers, there are experienced movers and minimal to no…read moreexperience movers. The experienced guys did a great job and did their best to watch the others. The newer movers used a lot more material than they should have and the wrong size boxes for what the were packing. For example, used a lot of small boxes for lightweight items instead of saving them for heavier items. The lead mover had to go back and get material twice which leads me to my next issue. The guy that came and quoted us was grossly under on his bid, both cost and material. He came out and went through our house for the quote and when we moved, we were about 35% higher than quoted. The original quote to move was 8 guys and 9 hours which ended up with 7 guys and 12.5 hours. I didn look too deep into the billing, but make sure you do. They billed by the hour and im not sure it was adjusted for 1 less person. My quote was originally for 8 guys and 7 showed up. Another issue was the company did not provide tape guns and they had to tape by hand which takes a lot longer. Most of the boxes were marked by room but not itemized meaning marked pots and pans, utensils, etc. Whichade it difficult to find just the basics. Our furniture is electric and none of the plugs were with the couches. Took us 3 days of unpacking to find them in random boxes, still missing a remote. I knew better but was running all over and forgot to put that stuff in our vehicles. We had a local move so i wasnt concerned about an inventory, but if i was moving out of state, i would have wanted one. All they did was count boxes. I've moved multiple times in the military with movers and they had a numbered tag system that was awesome. They might think about something like that. Had a freak accident where a guy cut himself pretty bad and didnt realize it and bled on our carpet and a piece of glass broke on an antique hutch (i expected something to break). They were quick to address both issues and in the end made it right so i was pleased about that. I would use them again, but would make sure things were marked better and take the remotes and things like that with me.

100% would use them again. All the staff were great. Showed up when they were scheduled. Had to…read moreget another truck and they took care of it within 30 minutes.

Great service, careful moving of a priceless piano. I was quoted a possible higher price for…read moreservices than it turned out to cost and I was only charged for the moving time actually rendered.

The work ethics of every employee was incredible…read more The five of them know their responsibility and worked as a team. Very impressed and highly recommend this company. 5 out of 5 stars! M&C Hewitt

Please don't use them, they did a horrible job, after presenting an estimate for a finished job, he…read morecalled requesting more money. And the job looks terrible!!!

I had excellent service to get my public surplus auction win delivered from Kennewick to Richland…read more Communication was by text messaging and responses were timely. I would not hesitate to offer future work to these guys.

David lied when he said that there would be a crew and truck to move us either late afternoon or…read moreearly morning. NOT TRUE. There was not follow up. I had to call and find out that dispatched scheduled is 24 hours later than what David and I arranged. It was a last minute "savior" move. It didn't happen. NO ONE is transparent.

Beware: Unreliable-they did not pick up or deliver on…read morescheduled date or time. Unprofessional-when I called the same phone number a second time I was told "back down and don't call this number again" Unaccessable- I've called over 15 times and was on hold from 40 to 50 minutes only to be hung up on or sent to voicemail. I did speak to someone working from home (kids in background) twice and was told she would get right back to me same day. Never received a call back. The driver on the delivery end tried to double our price due at the time of delivery. We insisted and only paid what was on the contract. Why would he do this! check the Better Business Bureau. Over 150 complaints in the last three years. To end on a positive note. My only positive thing to say-The driver who picked up in the beginning was very pleasant and efficient.

Very happy with the service provided. Very quick response to request for estimate. Juan and Robert…read morearrived just as planned. They were very thorough and helped to make the time allotment as efficient as possible to get what I needed moved. They were very friendly and organized. They were careful not to damage anything. Very reasonable prices. Would definitely hire them again and highly recommend them to others.

They broke multiple things. Put holes in my bed frame and it's now loose and not connected…read moreproperly. Multiple holes in the wall that I must recoup the cost of!!! As well as know this. If you hire TWO guys. You will receive one guy inside the truck and one guy in your house to move the objects out and back in. I'm also missing an entire box and my dustpan!! such a shame. Now give I didn't buy the insurance as I only had two tvs that were even electronic. Offc. So BUYER BEWARE!! You'll need to have another 300 for the insurance!And a stair fee. They milked the money as best they could even knowing I couldn't afford it and am a single mom. Which is just a shame to see nowadays. Wish they would have paid more attention to their job