Most terrible customer service I have ever experienced. I have been charged for fees and then got…read moremultiple excuses as to how and why they were accrued, when I tried to question the rude lady, she was beyond disrespectful and condescending and kept changing how I was charged for fees when my card was canceled for fraud and I was told "once a card is declined it cant be reran" but yet I was charged 3 fees for the payment not clearing. Not sure how that happens but apparently it can! I really hope this "manager" never has to deal with half of the terrible circumstances I have in the last 6 months, in her whole life. Most awful, rude, disrespectful and cold hearted place I have dealt with!

We have been using Edison mini storage for almost a year now. The people are great there's cameras…read moreeverywhere and the people live on the site so they can see everything. We've never had any problems the prices are comparable.

We needed a couple storage sheds while we transitioned from one home to another. Chris was…read moreextremely professional, helpful, and honest with us throughout that entire transition. He goes above and beyond for customers! Their prices are great as well. I would highly recommend Vista Park Mini Storage to anyone needing extra storage space.

good storage facilitie. nice central location. hours arnt the best but overall good spotread more

Excellent costumer service. The units were clean and for a good price. I highly recommend!read more

Kristie is great! I just signed with this facility and had read some great reviews about their new…read moremanager, Kristie. She does go the extra mile, as posted by one of her clients. I am a new customer and I am impressed with the security, cleanliness and friendly staff. I think this will be a longtime arrangement for us :) Thanks for holding the unit for us overnight while we made a decision and also remembering to call as soon as one opened up!

Thank You Tyler for all your help with Mom's 10x10 climate control storage unit. I have to say,…read morethis is the 1st time I've ever had to use storage. I felt completely comfortable and safe using your facility. Loved the cleanliness, security, ease of using your app and your customer service was impeccable! If ever I need a storage unit..I'll keep your company in mind.

I've had severe different units at several places. Storage Station has been the easiest cleanest…read moreand most user-friendly. Convenient location, access is EZ with your personal code and I like doing business with Tyler.

They broke an item that was a gift to me from 1999 Michael Angelo statue told me I should of had it…read morein a box though they carried it as is to the truck. When the unloaded it it had several chips and cracks. After they unloaded he says I should of had it in a box. Even though they had a ton of blankets and elastic ties to move it. It was over 800 dollars but only sent me 300 to replace it. I would keep looking and would not recommend them for any moving of my things again. Antique dressers and tables were scratched as well. Never again.

I was told that Bekins is not a broker, which was the primary reason I agreed to use them. In fact,…read morethe driver was with Wheaton and that's who charged me. My belongings were kept in a storage unit for over a week before a driver was assigned. I could have spent $800 less and had the same or potentially better service. I made a move 1 year ago from San Antonio to Kennewick, and it took less time to get my stuff there, and they showed the same amount of care (Allied). Further, Ken had also recommended a car transport company that wasn't a a broker, supposedly, so I went with them only to find out that they were. Overall. I spent more than $1000 extra trying to avoid brokers, and I got broker anyway. I feel cheated and ripped off. After delivery, I also noticed that my dryer was dented, and the crew avoided showing me by placing a box on top to disguise it. They didn't shrink wrap my accent chair, which is now absolutely filthy and covered in dirty finger prints. My headboard broke as well as both laundry baskets. They also told me that they would disassemble and reassemble all appliances and furniture, but upon delivery, they would not reconnect my washer/dryer due to liability issues, leaving me to figure it out myself. The most disgusting part is that a crew member asked to use my bathroom, had a bowel movement, and didn't clean up after himself leaving me to wipe up the stains in my toilet. I was forced to make a long move while 5 months pregnant in the middle of a pandemic as I lost my job due to Covid, and Bekins took advantage of me. Save your money. All moving companies are the same. Go with the cheaper one.

Great clean secure place with great people. Very helpful and knowledgeable . Definitely recommendread more

Customer Service was Great! Very Friendly and professional Team. I will work with them again for…read moresure!

Have rented here (Purely Storage) a few times over the past few years, absolutely great people…read more Very flexible with changing unit sizes, etc. Free lock & first few months discounts always offered. Comparably priced with other facilities.

They were bought out by purely storage and the customer service is horrible and they do not know…read morewhat they are doing . We went to our unit on the weekend and there was a lock on it but no way to reach anyone . Finally talked with someone and they said it was a mistake . Went back a week later and it was still on there ! No apologies NOTHING !

I returned my rental truck and was helped promptly by the "bearded fellow" behind the counter…read more The store was clean and the assistance was prompt I was given excellent customer service - which is difficult to find nowadays. Ease of return, pleasant conversation & a positive attitude is why I'll use Kennedy for my moving & storage needs.

Rented for 5 years. Never had a problem. Clean dry units. Good people to work with.read more