There are so many Air Duct Cleaning Companies out there and many are very expensive. Duct HVAC…read moreProfessor in Prospect Heights has a BBB Rating of A. HVAC Professor is extremely reasonable with its pricing. They were extremely prompted for our appointment time scheduled. Angel and Juan did an Awesome job cleaning all our vents completely in an hour and one half. Angel and Juan were both very courteous and respectful working around our home. They were very efficient and worked well together. We are very happy with them working for HVAC Professor. We recommend them highly! Thank you so much for your hard work Angel and Juan!

DO NOT HIRE. If I could give zero stars, I would. I originally hired Duct Professor to fix my home…read moreAC, and they ended up charging me over $1,300 for six incredibly frustrating visits, a string of misdiagnoses, and unauthorized repairs. The first two technicians they sent spent hours troubleshooting but completely failed to find the issue. Instead of properly diagnosing the system, they installed a non-OEM control board without my knowledge or consent. This unauthorized part risked causing further damage to my electrical system through power fluctuations. When that didn't fix the AC, they guessed the AC contactor was the problem and replaced it twice to no avail. It wasn't until the sixth visit that a senior tech finally came out and identified the actual root cause: a damaged low-voltage power line leading from the AC to the house. This is a fundamental issue that should have been caught on day one. Dealing with a broken AC in the middle of summer is hard enough, but enduring a dragged-out, six-visit ordeal with a newborn baby in the house made their incompetence a complete nightmare. Ultimately, because they left my system compromised, I had to hire an entirely different, independent HVAC company to actually fix the problem. To make matters worse, I sent a detailed email to Duct Professor management outlining these failures and requesting a refund for the misdiagnoses and unauthorized parts. They completely ignored me. No follow-up, no apology, no attempt to make it right. Save your money, your time, and your sanity--look elsewhere.

This company gives zero follow-up on the furnaces and air conditioning units that they install…read more After they installed my furnace and air conditioning, I reached out to them because my furnace was not turning on properly and I was waking up in a cold house. They ignored all of my texts and phone calls. I would not recommend them to anyone.

Service was requested and job was performed by these incompetent people, who claimed furnace was…read morefixed but next day there was not heat in extreme cold. Temp. kept dropping at our location and they did not show up after repeat attempts to contact them. These are incompetent people or shady or both. They will perform a half-ass job and then disappear. STAY AWAY!

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

My old dryer stopped working, so I contacted this company for service. They were very accommodating…read moreand scheduled an appointment around my work hours for the following day. The technician arrived on time, assessed the issue, and provided a clear explanation along with a reasonable price quote. On the scheduled repair date, the technician called ahead to let me know he would be running slightly late and gave an accurate estimated arrival time. He arrived as promised, completed the repair efficiently, and explained what caused the problem and how it was fixed. Communication throughout the process was excellent, the price was fair, and the technician was both knowledgeable and professional. I would highly recommend this company to anyone in need of appliance repair.

Great service. The tech even gave me suggestions on air filters and told me I was honestly spending…read moretoo much on the ones I have. This piece of advice alone would make me recommend this company to others.

Just had PT Duct Cleaning clean all ducts and dryer vent in my South Barrington home. The…read moretechnicians, Hubert & Greg, arrived on time, were extremely professional and did a wonderful job at a very reasonable price. They reviewed the process and procedure with me thoroughly throughout the process and thanked me for my business when the job was done.

The crew was on time for their appointment and got to work cleaning my dryer vent. However, I was…read morepromised a before/after reading of the air flow from the dryer vent. I only got an after. I replied to the staff who asked how the service was, and that's when the lies started. They first tried to say that he forgot to write it down and gave me a number that wasn't on my written receipt. I was there for the entire service, and my dryer was only turned on after the cleaning. Then the lint from the cleaning was left on my patio and not cleaned up. All they offered was their typical 30-day guarantee, something you get no matter what, and for someone to come back out to clean the mess. I'm not 100% they did a thorough job, especially compared to the first company I had out the previous job...I didn't get exactly what was promised. I probably won't hire them again.

Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

Very clean and thorough work done well. And the technition was very knowledgeable and…read moreprofessional.

My home's air ducts were overdue for a cleaning, I called and got cheerfully scheduled in a few…read moredays time. On the day of the cleaning I got a head's up phone call that they were on the way. The technicians were on time, professional and courteous. They spent more than 3 hours getting every duct and vent cleaned out, including the drier vent. While my drier was working fine there was buildup at the very end where the air exited the house that was no bueno. The price was very reasonable considering the labor and specialized equipment. 5/5 trustworthy experience.

Had Wrightway out to clean my dryer vents last week. I spent a year interviewing various companies…read morefor my HOA. We now require dryer and cleaning. But sadly, we cannot recommend a particular company. This because each homeowner has to schedule and pay for it themselves. But in talking to so many companies, I feel that Wright Way is the best. They aren't the cheapest but definitely the most qualified. My clothes dryer is on the first floor. It vents past the second floor to the roof. Two service men did the work. One from the dryer and the other from my roof. They did a great efficient job cleaning out the dryer vent. I'd highly recommend them.

So we called Wright Way and they were very prompt. We're first time buyers so we needed everything…read morecleaned out including our dryer vent. They took us through the process of what they do and said they can come on Saturday morning. A few days before they called and said they had a mistake with scheduling but I told them Saturday is the only day that worked for us and they made it work which I highly appreciate it! They came on time and did their job and went along. I really wanted to give them the full 5 stars because customer service was so great! Everyone was pleasant to talk to and very understanding. Since we got our dryer vent cleaned out we thought we were all good but our dryer wouldn't dry...we were kinda confused so we chalked it up to our dryer being old however our vent started leaking and it turns out there was a lot of lint stuck in it, which was disappointing however we fixed it ourselves and now our dryer works perfectly fine. I don't think they would have missed this but it was huge chunks of lint stuck maybe their vacuum didn't go all the way through. Other than that they were great to work with it!

Being a home owner, there are many projects that need to be taken care of yet I can't execute them…read morealone on many of them. After a few weeks of cold and snowy days in late January and February, I felt the furnace and the ducts might need a major TLC. I contacted "Chicagoland Air Duct" via Yelp messaging where one can request a quote. Their office responded to me in a fairly timely manner and detailed the pricing and work that will performed. That alone was a determining factor and I decided to do business with them. Other companies either charged a bit high in my opinion or didn't delineate much of anything at all in their communications. Scheduling was easy. I did it all through Yelp messaging. We were able to do in the same day, but I opted for a Sunday service because my partner and I would both be home. E-mail and text confirmations were sent right after booking with an approximate time frame that the technician(s) will arrive. The lead technician for my project was also assigned with their first and last names. Everything appeared to be very legit and professional! Jerry, the lead technician and Anthony, the assistant, arrived in the beginning of the time frame. Jerry called me and announced his estimated time of arrival. I thought it was very nice because both my partner and I were having our morning naps (lol)! The house has two (2) furnaces. However, I just needed the one that serviced basement and first floor to be cleaned for today's purposes. They were efficient and knew exactly what they were doing. Jerry suggested a furnace cleaning upon inspection for an additional charge ($99). I knew our furnace was quite dirty since no major maintenance was done in the past. My partner and I agreed with the add-on and then Jerry went right into work. By the way, they were also good listeners. We have two (2) indoor cats and I had an unpleasant experience with one of them went outside when someone was performing a home improvement project in the past. We spoke to them about the cats being inside one of the rooms that had a vent. They were ok with touching the basement vents after the first floor ones were completed. They accept cash, checks, and debit/credit cards. Jerry also recommended some follow-up maintenance on our furnace. I'm planning on using "Chicagoland Air Duct" again for the top floor vent cleaning and furnace inspection. I had a positive experience with the company. Their prices were fair; workers were professional; communications were prompt and clear.

Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.