I have never, ever Yelped about anything before, but this place has really ripped us off. My boyfriend took my car to be cleaned there because he had a coupon for a free wash (and he had the coupon because the car washers ripped his floor mat last time). The car looks TERRIBLE. They half ass vacuumed everything (didn't touch the trunk because somehow that's "extra") and didn't wipe anything down. Every pocket on the door is just as dirty as before, and the dashboard and every other surface is dusty. Unbelievable. I wouldn't even go back if I had free washes for life - it's not worth the time it takes. Very disappointing and almost insulting that they think people should pay for their "service." read more

AAA Auto Wash - Cincinnati - Car Wash Near Me - Cincinnati, Ohio

One of the few places that will wash your car inside and out. The people here are much more focused on customer service. There was even some tar outside the back left shell well. The man said,"If you have a minute, I have some stuff inside that will get that right off." Above and beyond! read more

Tried to have my car washed. Says it's open till 530. Pulled in at 440. No closed sign. Cars going through the car wash. Several employees sitting on a ledge not doing anything. Got out and 2 guys started to walk to wars us. They walked right by us, never acknowledged us, and proceeded to the front and put closed signs out. Turned to us and yelled at us to leave. I pulled through to turn around and the other employees were pointing and laughing like it was hillarious. When I asked how to get out they simply responded with absolute vulgarity. I drove across town to get my car washed here because most were closed today. While not much, probably cost me 7 bucks just to get there. Being a aaa member, I am appalled how they let their employees act. I will be canceling aaa after this for my families 5 drivers. I was all ready considering it. This made it easy. Stay away. read more

This is where I go to whenever I need my car washed. I usually go on a Saturday morning. The staff there are really hard working and are organized. They really make sure they clean the inside of your car too. The prices are fair, especially if you belong to AAA. They don't accept tip and I always feel bad because they do such a great job. Highly recommend coming here! read more

I have really tried to stay loyal to this business. I have been going there for 20 years. Bad combination the price has gone up a whole lot and the service has really declined. Paid for the top level wash. Watched the worker literally wave the towel past the door openings did not open the hatch of my car and wipe the opening. The windows were dirtier than when I stopped as they used a dirty rag on the inside. The wheels were not even dried nor cleaned have a BMW which are brake dust crazy. The previous owners were always checking quality not any more. Seems like all the long term employees are gone and there constant change over. I would go somewhere else. Very sad the best car wash in town has declined so much. Not worth the money or get exterior only and so it yourself. Owners need a quality inspector to make sure the job is done right for $22.00. read more

Awful. This place is so disappointing. I took our brand new car there and paid for the most expensive car wash with two additional add ons. My car was done in less than 5 minutes, there were smear marks everywhere and bird poop from before the car the was washed. Don't waste your money. read more

I'm a new fan! Went there for the first time today and got a wonderful surprise! Friendly, courteous and quick - perfect combination for me. I'll be back. read more

TERRIBLE, have given them a few chances and they don't know what they are doing!!! Paid for a premium service and they didn't even do the inside asked the attendant to wipe off the OBVIOUS soap and grime that was left on the exterior and received a bad look, called the management and they said bring it back, why?...NEVVER AGAIN. UPDATE as of 5:05 PM, big shout out to Chad Russell for reaching out to me and resolving the bad situation and understanding the issue, thanks. read more

Anytime I am in the area, my car gets some love. They do a fantastic job, reasonably priced, and they don't allow tipping. It's an automatic wash but then they dry it by hand, clean the windows, and wipe everything down in the interior. I love this place. read more

Has always been great. Going to them for the last 20 + years. Never had a problem. Now recently I've had items stolen twice from my vehicle. Management is making it up to me but beware. Leave nothing of value in your car and absolutely take all coins, knives, sunglasses or lock away in your glove box. It's a shame that one bad person can hurt a good business. read more

I have had the same problem here as well with stolen item. Had my husbands wedding ring stolen from car. Has always been great. Going to them for the last 8 + years. Never had a problem. We have hd money that we lost in car placed in cup holders. Leave nothing of value in your car and absolutely take all coins, knives, sunglasses or lock away in your glove box. It's a shame that one bad person can hurt a good business. Unsure if We will return. read more

Very disappointed. Came on 1/4/2019 and it doesn't even look like my car was swept or wiped down on the inside! My window is so smeared I can barely see when the sun shines through or when headlights are coming towards me. read more

Damaged the inside of my door took no responsibility, was even rude to us about it. On top of that, my car wasnt cleaned correctly.

Paid $30 for an "everything" car wash. Drove away and noticed my windows were smeared inside and out. Stopped at the grocery and noticed rainbow like swirls on the hood of my car (on one side only). Had to return to the car wash. They took the car away but did not rewash. They used cloths to remove oily rainbow and quickly redid the windows. Drove away and when the light hit the windows, they were still smeared. Also, the insides of the doors still had dirty marks near the door releases. Very dissatisfied with this place!!!! Never had this problem when it was Rainbow Car Wash.... What a waste of money and time. read more

This place was great when it was rainbow. Since triple a took over the quality has gone down. You no longer get what you pay for. The outside looks ok. The inside looks horrible they left smears all over the windows on the inside. The radio was dirtier after they got done. Whatever you do. Do not take your car to them they do not care. Even though the sign says we do not accept tips. When I went to get in my car this weekend the employee bagged for a tip. Like they had done a really good job on my car when in reality I had over paid. read more

I used to think this was the best car wash in Cincinnati but that has changed. The past few times I have gone there they have done a mediocre job. Today my windows were still dirty, they wiped down everything but the dash on the inside of the car, and I watched the guy drying my car wipe the sweat off his head and face, then continued to wipe the inside of my car down with the same rag. Gross! I think I will go home and clean the interior again and never return to this car wash. read more

After paying for the most expensive works plus wash I noted several spots still on my car and asked them to spot them off. Later that day I noticed the shine/sheen on the car was uneven and that every spot they did showed in the wax finish. Today I stopped by and asked if they would run it back through and they refused!! Other carwashes that I have used have gladly run my car back through if he didn't get cleaned. After using Rainbow the first time I was very please but now I guess I will join the chorus of bad reviews and warn others to not use this place. read more

This place makes my car look absolutely brand new in about 10 minutes or less..... they vaccuum the inside, run it through the car wash, jump in and start cleaning the window (and dog noseprints) from the insides and outsides then wipe everything clean with rags. It's a no tipping allowed car wash which is nice since I never have any cash with me....and that dude who is there all the time in the short cut offs is always a treat :) read more

Literally takes an hour to get a wash, prices don't include tax or the round up to make it an even amount. read more

AAA Auto Wash - Cincinnati - A $13 wash doesn't include tax or their .15 round up and it takes an hour to get it done all 3 times I have gone. Stay away. - Car Wash Near Me - Cincinnati, Ohio

Best automated car wash in the city. Recently bought by AAA and completely renovated.

Went through today and on the way out after my car was perfectly clean, as I turned to leave a lot I spilled my large cup of tea which had milk in it. It went all over the floor mat. After turning around and coming back into the lot one of the men at at the front wiping the cars off, came to my car where I was parked on the side and asked if something were wrong and promptly cleaned the entire mess up... Was extremely pleased and he would not accept a tip of course. Will always return to Rainbow read more

Other than the wait which in fairness is comparable to other similar car washes they did a great job. They were concerned that my antenna wouldn't make it through in one piece so they unscrewed it and put it back on when it came out. Car looks great read more

Will never go back there! Tried it 2 times now; the second time worse than the first! $24 w/AAA discount and my car was NOT vacuumed thoroughly, windows are not clean and streaked. Console not wiped off, door jams not wiped. All in all, just a very poor job. read more

This place looks shabby but it is awesome. Best part is they won't accept tips so I don't feel horrible every time I go and don't have cash on me, although they do so well I wish I could tip them read more

I have been coming to this car wash since it was Rainbow carwash...YEARS ago I brought my little car in for a wash and a vacuum a Premier wash. I paid $20.00 because I have AAA discount. The guys didn't even vacuum my car..he went thru the motions and appearance however didn't do the job. Also my wash wasn't what it use to be either...I will not go back! Never Returning!!!!! read more

I have had my car washed twice here in the recent month and it has definitely gone down hill since this was Rainbow! I have gone to this place for years, but with new management the quality has been lost. I had some dirt or mud along the doors, which seems like an easy thing to clean, but was ignored. My dashboard was covered in dust when they were finished! I miss Rainbow :-( Not worth the $15-20 you have to spend. read more

What a disappointment and waste of money. On 2/6/2016, I paid for a Classic car wash and $2 more for a trunk vacumm. The result? The trunk was not vacuumed. The cup holders and plastic area between the front seats were not cleaned - the dust was still there! The dashboard and instrument panel was dusty - not dusted or wiped down at all. The brake dust was cleaned off the driver side wheels, not not the passenger side wheels. How lazy can you get! There were parts of the body that were not wiped down. This used to be a great car wash. No longer true. Don't waste your time or money. read more

They are very unfriendly, very! The only person who acknowledged me or responded was the initial man who asked which service I wanted. Had he acted like the others, I would have immediately left. The wash was great, my car looked wonderful, that is why they get a 3-star rating. I signed up for a AAA membership that day, received my wash free that day. I never received anything from AAA, a month later had to spend an hour on the phone, only to discover they had not submitted my membership, but had certainly taken my money. read more

Best car wash in the city. I got my car washed a week ago and it's still shiny!! And the people are so nice - love love love.

When they were Rainbow, I was always happy with the job they did. Thrilled. I paid my first visit there since AAA acquired it, thinking it must be fantastic since they jacked up all the prices. Fortunately, I'm a AAA member, so saved a few bucks back, even though I ordered the top-priced wash job, plus extra $ to have the trunk vacuumed. Granted, there were a LOT of cars waiting to be washed. And, the interior of my car was fairly bad. (no trash. just leaves....who knows how or why?) Bottom line, I paid over $20 and got a horrible car cleaning. There were areas of my car on the outside that were still grimy. the inside of my car was much better than before, but not clean. not even close. they left windex sprayed on my dash and even my instrument panel. the carpets and even the seats still had bits of leaves all over. all around, a really crappy job read more

I'd give no stars. This place is a waste of money. After an hour wait and $24 my car looks as dirty as it was when I got here. Won't be back go to sharonville car wash they do a great job read more

This is tough to write a bad review for Rainbow Car Wash, giving the fact that I've been going there for years but the last experience that I had with Rainbow was completely awful. My wife and I went in for a car wash and came out with a $500 windshield replacement. When we got in the car to go home, we both noticed a large crack that went in 3 different directions about 6 inches in each direction. When we brought it to the attention of the Manager, he instantly went on the defensive and said no way that was done here. I then brought it to the attention of the owner and the response was even worse. He went on the defensive and tried to make me feel stupid. Essentially he said that nothing in his car wash could cause a crack. He said that it was caused by a rock and it expanded when the dryer hit the windshield. That may have been the case other than there is no chip where a rock would've hit the windshield. On a monthly basis, I would spend $40 on car washes from Rainbow but they will be losing my business. The customer service by the ones who are running the company was terrible and I will never be back. read more

So bummed to write this...I used to LOVE Rainbow Car Wash but it seems as though things have changed quite a bit since changing to AAA Car Wash. During my visit today, the cashier was less than pleasant. Also, I noticed as my car was coming out, there were scratches all over he hood that were NOT there before going in. When I brought it up with one of the guys, I was quickly dismissed and told it couldn't have possibly happened in the wash. So disappointed and will now have to find a new place to get my car washed. read more

Been going here for 25 years. Used to be great, the last 3 times I had my car washed here I went home and finished cleaning myself. I do not think they care about doing a good job since AAA took them over read more

BEWARE: Don't use this service! They caused $1000 damaged to my new car, putting a large dent in the fender. Even though their employees confirmed the car was not damaged when I pulled in, the manager refused to take any responsibility nor make restitution. The new owner, AAA, would not help resolve my complaint either (even though I have been a member for over 20 years). One star is too generous! read more

pretty good, kinda sketchy and old but overall good experience.

So they changed their name to AAA car wash but it should be called sloooow car wash. Just spent an hour and a half in line. Next time I will just clean the car myself. read more

This business always closes early. After checking their website, I made a special trip - only to find they closed 40 minutes early. This is not the first time this has happened. If you go, I would suggest calling to see if they are open. A waste of my time. read more

Do NOT go to this carwash. I bought the most expensive wash + tire shine. My car actually came out more dirty than when I took it in. The floor mats where folded and wet/soapy that almost made me crash as I pulled out of the parking lot. They turned off my headlights and dash lights wiping down my car. The leather seats were wet. The windows were streaked. The tire shine a paid extra sprayed down my doors and side panels on both sides because the did not wipe off the excess. I had to wash my car myself when I got home. The worst part was when I called to get a refund they put me through to the manager who told me he was just the assistant manager and couldn't do anything. I left my number for the manager to call back and nothing. Please do not support these unprofessional workers. read more

Efficient car wash. Please allow tipping. Your workers work hard and I think a "no tip necessary" policy would be a lot better than "no tips allowed" policy. I feel cheap not giving a tip. read more