I recently moved to Kentucky from Nebraska to be closer to family. I needed temporary storage…read morebecause my apartment wouldn't be ready until about a month after I got here. This was my first time ever needing a storage unit. Ashleigh was extremely friendly and more than willing to educate me on how everything worked. She personally drove me to my unit in a golf cart since I was worried about getting lost. When I realized I was going to need a bigger unit she happily helped me get a different unit that same day. All around a very relaxed and welcoming experience. The price is the best around too.

This facility is located perfectly right off 275. It was easy to jump on and off the highway to…read moreaccess your unit. The staff is extremely helpful and if you ever need anything, they are always more than willing to help. The units are fairly priced and from my knowledge, this seems like an extremely popular location. I would definitely recommend this storage facility.

Very unprofessional experience. The staff was trying to leave the office early, and when I stopped…read morethem in the parking lot, they had a rude attitude and were condescending. They were not friendly, lacked basic customer service skills, and made me feel like I was an inconvenience. Because of this person's behavior, I cancelled our unit and went elsewhere. Definitely not a place I'd recommend.

If you have things stored here for more than a few months, be prepared for large rent increases…read moreevery 6 months. They will charge you way more than the advertised rent for a new unit. This is unnecessary and excessive.

My daughter and I moved to the area in June and needed a storage unit for some of our extra things…read moreand this place is great! It's clean, well maintained, and the staff is absolutely awesome! I highly recommend.

From the owner: Bearcat Storage operates a Florence, KY location, just outside of Cincinnati, OH. We have all the…read moremodern amenities and storage solutions you require. If you are looking for standard storage units, or require climate control with dehumidifying features, we offer all that and more. From our standard to deluxe storage spaces, you will benefit from being in our fully secured and fenced-in facility, with round the clock video surveillance. We take pride in knowing your belongings will always be safe with us. Our online amenities include automatic bill payment and online reservation to speed up the check-in process. Rent a moving truck or pick up all the supplies you need to pack and store your items right here to save you time and money.

Our family has used this storage business over and over for years. They always have such nice staff…read more:) The renting process couldn't be easier and pricing is always affordable. They run this business with their customers convenience first priority. The units are always clean, easy to access and protected well. I am sure we will continue to use their services for many years! Thanks Key Storage for your dedication to your customers!!!

Great GM and her assistant are so sweet and helpful. Very knowledgeable. Great to work with.read more

Very easy to rent a storage unit, you can tell they take care of the place here and that makes me…read morefeel like my stuff is safe.

I recently rented a storage unit at Extra Space Storage, and I must say, I'm thoroughly impressed!…read moreFrom the moment I stepped inside, I could tell that this facility takes cleanliness and organization seriously.. It's evident that the staff puts in a lot of effort to maintain the place, making it a pleasant environment to visit regularly. the security measures at Extra Space Storage are commendable. The facility is equipped with surveillance cameras and secure access points, giving me peace of mind knowing that my belongings are in safe hands. Becky, the storage guru, was a delightful and helpful soul! She tackled all my queries with a smile and guided me in selecting the perfect unit to fit my needs. With her superpowers, she showed me how to magically fit EVERYTHING into a tiny space! I was amazed by her packing wizardry! Thanks to Becky, I'm now a master of compact storage. Move over, Houdini!

Literally can't say enough great things about this place. Family owned and it shows. The…read morehospitality and care shows from everyone who works here! Had a unit at the extra space storage nearby originally (DO NOT GO THERE!!) and their lack of care for their tenants and overall attitude for their costumers is what lead me to here. Best storage place in Northern Kentucky! (And I'll repeat again, DO NOT GO TO EXTRA SPACE STORAGE!!!)

Horrible customer service. Charged us for an extra day, and extra mileage when we took pictures of…read moreodometer before and after. The owner was drinking and offered us a beer during business hours. Also charges us a $100 cleaning fee and when we called customer service there were no notes stating what it was from (when they're supposed to be added). We did exactly what was explained to us at pick up and we have people texting our personal phones stating we were wrong etc. Also we've tried contacting multiple locations and no one will answer our phone calls from the numbers we used to reserve the reservation. When the owner answered on another number, he rushed and hung up on me. ABSOLUTE HORRIBLE SERVICE AND WOULD NOT REFER A SOUL. After posting this exact review on Facebook, they responded to me by bashing my husband & putting the blame on us from "stress" ! What a business guys !!!!!!