I recently purchased a car from Elegant Auto Sales. I just wanted to wait a few months of owning…read morethe car before leaving a review. I called Elegant Auto Sales and scheduled a next day appointment with Mario for the car I was interested in. When I arrived, I was quickly greeted by Mario and another employee there. After visually inspecting the car, I went on a test drive with Mario. I appreciated the fact that I wasn't rushed during the test drive, unlike other dealerships I've been to in the past. It gave me the confidence that they weren't trying to hide any issues with the car. Satisfied with the test drive, I decided to purchase the car that same day. When I mentioned I would be paying in cash, Mario offered to drive me to the bank so I can purchase a cashier's check. I've visited numerous dealerships before with the intention of paying in cash, but none of them have ever extended such an offer. Since I had taken an Uber to the dealership, I took Mario up on his offer. I've owned the car for six months now and it's running great with zero problems. I've noticed that most of the negative reviews are from people who chose to finance their car and are angry with the high interest rates. If you're paying cash, like I did, you won't have to worry about that. My only complaint is that it took two months to get my car registration in the mail. I don't know whether this was the dealership's fault or the DMV's fault, but it made things really inconvenient for me since I was unable to insure the car without the registration. TL;DR: If you're paying cash, this is a good place to buy a car. I'll definitely be recommending this car dealership to people I know.

I came in ready to buy a ~$30K (after taxes) car TODAY, on my credit card, on the spot. I knew…read moreexactly which car I wanted, but there were a couple of other good options too, including a Model S. They (Mario and some other guy) acted like they didn't even want to give a test drive of ANY car. Because I'd just been in an accident, I needed to make sure the suspension actually felt like a luxury car. LOOK--I've been buying cars for a looooooooong time, especially sports and LUXURY cars. This was hands-down the ABSOLUTE WORST car-buying experience I've ever had. I was looking at three cars I was ready to buy TODAY, and what these idiots didn't realize is I needed to leave with a car today. While I was waitin to testdrive the Model S, they kept asking me, "How are you going to pay for it?"--as if I'm broke--before even letting me drive the cars, AND as if I OWE them an answer... DUDE, we're not even near that part of the process yet! THIS is the WEIRDEST SHI* I've ever experienced in my entire f*ing life. At Lexus they wine and dine you, free cappuccinos, snacks pastries popcorn.. give as much time is necessary getting you comfortable in the dealership. This is why Ive spend $70,000, $45,000 on a car there. These idiots didn't get the memo!! So OF COURSE I left when they made it feel uncomfortable. I go to another car dealership which didn't have anything I was interested in. but I met this young Asian guy from Korea who was also car shopping. he was looking for a convertible Mustang or convertible bmw. elegant cars had a convertible BMW in his price range! they LITERALLY had a DOUBLE SALE OPPORTUNITY!! I came back specifically to test drive the Tesla Model S, butNOW i brought this new friend who was ready to buy rt away... and again they're asking how I'm going to buy it without first making sure I even like the car. then even though the BMW convertible is listed online for sale they told the Korean boy that the BMW wasn't working at all..! I was like wtf!? I asked about the car earlier they never told me that! #HELLASHADY That's not how you sell ANY f*ing thing. Danny brought out a paper with the Model S's price, title and taxes total of almost 30k and I'm wondering why! like I already know what the price is, the price is no problem for me, and I STILL hadn't test drove the car yet!!! so it was just the strangest interaction that just was hella awkward which challenges explanation. Their hella f*ed attitude lost an EASY $30K LAY-DOWN. All they had to do was let me test-drive the two cars I was interested in. I would have paid and left! But in this scenario I simply just left LOL #DUMB #EXTRADUMB I honestly started questioning whether they sell cars AT ALL.

I recently bought a car with Pablo's and it was honestly the best experience ever. It was the…read morefirst spot we went to and the only spot. We had a few hiccups as expected with any used car but they solved all our issues in a timely and efficient matter. Super happy with our purchase and totally recommend!!

It might be too soon to wirte a review but matters comes to worse, ill come back with an update and…read morea different review. I was hesitant on buying a used car from a small dealership because of the bad fame they all carry. 1 year ago I purchased a 2001 dodge ram 1500 with 175,000 miles. I wanted the truck for work specifically. The first week i had it, it was overheating. I called the dealership and without hesitation they took the truck inn, inspected it and fixed the issue. So far ive had no issues with it, truck runs as it should and i could honestly say i have no regrets making business with these people.

I bought car from here a few years ago a SUV. I have to say that my truck is still running good…read morehave had no major problems, nor have had to replace any major parts. I am happy with my purchase and I would purchase another vehicle with them if I had to. Thanks for having an auto sales place that people can rely on

First time calling this place , have not even step foot in to the place and I already got horrible…read morecustomer service. I called the place to verify the time they close , it's 6:30 pm a young lady answered , I asked -just want to confirm that you guys close at 7 PM and she replies with a "well yes but we're going to close early today " and I said oh OK and then she says " What do you need" ??????? Hmmm isn't this a car dealer!! so my reply to that was - I wanted to see your inventory but never mind thank you very much and I hung up the phone. Why would I even want to bother

I purchased a low-mileage Lexus from Car Lux after comparing several dealerships in the area. The…read moreselection of luxury and late-model used vehicles was impressive, and the salesperson gave me plenty of time to inspect the car and take it for a test drive. The financing process took a little longer than I expected, but everything was explained clearly in the end. Overall, I'm happy with the vehicle and would shop here again.

What an absolute waste of my time today. They dont deserve 1 star. I was assaulted by an employee…read morehere because I walked out of the door while they were trying to run a scam on me. Yesterday I requested these parasites give buyer's order and I never received it. That's when I should have walked out. Yesterday, hours upon hours of my time was wasted because they were trying to pressure me into accepting financing from them. My own fault for letting these crooks waste my time yesterday. And my own fault for coming back the second day to let them waste my time some more. For those who dont know or too lazy to Google it: A buyer's order is an official, itemized document from a car dealership that outlines the exact agreed-upon terms, pricing, and vehicle details before a car purchase is finalized. Car salesmen often resist giving out a buyer's order because it allows you to leave, shop their price at competing dealerships, or secure cheaper outside financing from your own bank or credit union. A legal buyer's order forces them to tie every single dollar to a legitimate, accountable line item. Without it, they could treat your wallet like a moving target and tack on hidden fees and other charges like they just tried to pull on me today. Absolutely disgusting. I came in with my own financing from my employer's credit union. My credit union approved me for $19,604. Today, Car Lux tried to get me to pay $2400 for some made up fees when I have still never received a buyer's order. They showed me a print out of a DEALER MANAGEMENT SYSTEM PORTAL showing the price of the car. The manager straight up lied to my face and told me that printout of that portal was a buyer's order. Are you kidding me???? These people prey on naive people and they literally BANK on people being stupid enough to fall for their BS; your inability to think critically makes them money. I asked again for a buyer's order, and the employee Ken disappeared for what seemed to be almost 10 mins, only to come back with what I didnt ask for. He handed me a RETAIL INSTALLMENT SALE CONTRACT. That is NOT a buyer's order!!! I have wasted precious hours of my life dealing with these delinquents just to get a car!! I have been at this place since 12:00 pm!! When I received the retail installment sale contract, I prepared to leave. On my way out the door I said "I know you people wont make a commission off of me if I use 100% of my financing, which is why you are trying to charge me fees you just made up when I haven't received a buyer's order". I walked out the door and across the lot to leave the premises, and a car salesman I havent had any contact with yesterday or today prior to this ordeal popped out of nowhere and assaulted me trying to snatch the retail installment contract papers out of my hand!! He said the papers were his. Um excuse me these papers have MY information on them!! There is nothing confidential about you on any of these papers!! There is a review on Car Lux's Google review with someone saying this place tacked on the optional AMO to increase their sister's loan. This exactly the same BS they tried to pull on me. They asked me to pay the $2,400 loan increase. They also pressured that person's sister to use the full amount of her pre approved loan. That is exactly what the manager here tried to do to me by using my credit union's 125% bank limit as an excuse to max out my loan for their own profit. I was approved for $19,604 and they tried to increase the loan to $22,0004!!! And tried to pressure me into paying them the $2400 out of pocket to drive the car off the lot. What a bunch of disgusting lowlife subhumans. I will be sure to sue this place for assault!

FIRST TIME BUYER…read more this was my first time financing a car and I definitely came to the right place! Whole team was very friendly and walked me through the entire process. HUGE thank you to Sonia and Erick for being so patient and helping me drive away In my dream car

Hello everyone I am so proud to let you know that I went to 3 different dealers where they just…read moreused their tricks and lies...I was referred by a close friend to Advantage Auto Sales where it would be my last attempt to get a car with no cosigner .. their finance administrator worked hard to help me and he got me Approved I couldn't believe it after almost giving up... If you fill like giving up on your search for car..I highly recommend you try Advantage Auto sales ... This not a pitch... I'm just very Appreciated for what they did for me and I hope that anyone in my shoes that reads this takes my advice and give them the chance to help you... God Bless..

I had a great experience purchasing a car at NC Auto in May 2019. Noel and his staff were so…read moreprofessional and friendly regarding the entire purchase experience. I bought a beautiful Acura TSX that was in great condition ... flawless on the interior and exterior and that runs great. The price was very reasonable and he went out of his way to completely and smoothly handle the registration, sales tax, new plates, smog etc. I highly recommend checking out this facility the next time you're in need of a great car at a more than competitive and fair price. I think you'll be happy with the experience like I was

Absolutely A M A Z I N G. A small, family ran auto shop with some of the most compassionate &…read morehardworking people. Noah has reached out to me asking what I need, how he can help, the whole 9 yards while handling some family business OUTSIDE of the US, no charge to me. I purchased a salvaged prius at an amazing price compared to others. I came all the way from Canoga Park just to check it out and ended up putting the down payment that day. the car ran like it was entirely new with not even 23k miles. he even offered to help check my car entirely my car once it was payed off no cost to me. I get nervous like everyone else but I truly felt at ease with Noel. Not to mention his beautiful family serving this country, as well as his incredibly helpful daughter and wonderful wife. I don't understand why there's no ratings for them. I get nervous about car buying like everyone else but do NOT second guess this gem of a place

I called, guy who picked up said to call back later when his boss was back and when I called back…read moreand asked to speak to the boss he hung up on me. Tried again and got a Spanish voicemail answering machine. Terrible customer service.

Best experience! I defiantly recommend these guys!…read moreGot my new Kia Sedona XL 2018 with in days! I didn't have to do nothing besides notify them what type of car I wanted and sign paperwork to the keys of my new family car! Don't waist your time doing it yourself, these guys will do everything for you in a easy paste!

Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun