We bought our home here in Temple in 2015. So far we have had w main water pipe burst under the…read morehome (thank God for ins. Eben though it took 3 weeks to fix) heater unit starter burn out (during winter, of course) and a week ago our A/C decided it was it's turn (naturally during our 90+ introduction to summer). Again, THANK GOD for Homeowners Warranty Ins. They contracted Troy Heating. They responded so fast and believe me...THEY WERE BOOKED SOLID, but they were here, found out on our here when we bought the home A/C, found the TX unit? Got stuck. So again, as naturally happens, the part had to be ordered. Understand, our unit is probably...20yrs old? I'm guessing. Our home was built in the 30' or 40's. So, we endured by turning on what ceiling fans and portable fans we have for the 4 days waiting for the part to be delivered. Steven the first Tek that came was so compassionate to our plight, see our daughter who is blind, on dialysis and had just gotten out of hosp. made sure he let us know that as soon as the part was received they would be here. Ya know what? Troy Heating & Air DID JUST THAT. Ron the owner took time ON SATURDAY and came here WITH THE PART HOT OFF UPS delivery and spent maybe 1 1/2 to 2hrs. installing the part, recharging the R22 (that was seriously low) then rechecked everything making SURE it was ALL GOOD. I can't believe how "spoiled" we've become...I grew up in Muskegon,MI...picked blueberries, A/C? I never knew what that was, my husband grew up in Lubbock! Anyway, firstly, Thank you Steven, I appreciate your coming out and your honoring your word. Thank you Ron, you answered my questions, your integritu, your honesty, your commitment to getting our A/C repaired during a hot yucky day (inside & out). I know you were delayed meeting your family too. THANK YOU is only two common words...but know this, Joe, Julia, Janelle (daughter), Ari-El (dog), Figaro & Raider (our indoor cats) say it sincerely...THANK YOU.

They managed to work me in on short notice and worked really fast and got my AC working again. They…read morewere very reasonably priced as well.

Beware!!! Do not do business with Antwoin at Triple A HVAC!! He charged me for a new unit and put…read morein mismatched parts that are not compatible. As a result I have had to call him multiple times. After multiple calls and text messages he will "fix" something and disappear. This unit is so janky no one will touch it!! A total nightmare!

Unfortunately people of central Texas I would stay as far as possible away from this company. The…read moreowner Antoine and his crew have no idea what they are doing with HVAC or how to conduct business. My grandmother (70+) years of age trusted them to install a new unit for her manufactured home. The crew installed the incorrect system that was made for a much smaller home and not able to perform at her homes square footage. As this awful heat came In and she quickly realized the issue Antoine gave her the run around. He told her it's her insulation or he was in the hospital or his crew wasn't ready. Once he finally realized she wasn't going to give up he said he ordered a new unit for her to install free of cost due to the mistake. That was two weeks ago and is forwarding all calls. For the rest of our community I will be going to the better business bureau to make a formal complaint so they can be correctly audited to ensure they are a credible business. For the purpose of this review is to help prevent this happening to any other folks in our area.

Only giving 1 star because I have to in order to post. AHS put in a work order on a Saturday around…read more4pm. A gentleman called around 5:10 pm, who told me that they are closed and are closed on Sundays. He stated that the next available apt. he had would be Tuesday. I explained that this is an emergency due to my childs health condition and he basically could care less. Told me to all AHS back and try to get someone else to come out sooner. I would not use this company due to their lack of empathy, commitment to their job (after hours or not), and the take it or leave it attitude.

Blow fan on my A/C had gone out. They were able to make it out to me and get it back up and running…read moreall in the same day!

I called Rabroker when my AC died. A tech showed quickly and found the problem. My 16 year old unit…read moreneeded very expensive parts replaced, and there was a high probability of more issues in the near future. A representative called to give me the costs and and relevant info. I decided to replace the unit because it was actually cheaper than dealing with current and future repairs. There was no high pressure sales pitch, just what I needed to know to decide. The knowledgeable crew installed the unit the next day. The entire process was professionally handled, not stressful, and they even gave me a discount they hadn't told me about. The new unit works beautifully!

A-M-A-Z-I-N-G!!!! I can't praise this company enough! Specifically Phillip Pollard. Our AC went out…read moreon the 4th of July, we had another company file out the next day. My gut told me to have someone else come out.... We were told Rabroker was the company to go with. That was an understatement.... Phillip came out and took the time to explain and make sure I understood ALL my options. At no point did he try to rush or persuade us. Today they installed our unit. Everyone on the team was extremely professional...Phillip even stopped by to make sure everything was going great! Our new unit is glorious. Thank you, thank you, thank you! We appreciate your company and making the experience go smoothly.

It's a shame how they took advantage of a 82 year-old lady who just needed her air conditioner…read moreserviced and they charged her $159 to do it and they didn't even do the service we tried to reach them by phone and email but no answer either way

Highly recommend Muegge Air. They are professional, efficient with great communication and great…read moreprices! The installation of our HVAC went really smooth and quick and they handled all of the paperwork and warranty info. We will definitely use Muegge Air again!

I highly recommend Harris HVAC - we have trusted Marshall & team for years, and they have always…read morebeen honest, professional, fair, & efficient in their work. They respond to inquiries immediately and it has always felt like they're looking out for us instead of just trying to up-sell. Great company!

Well he was great in the beginning. Now he's not. He's left us high and dry with half a project…read morecompleted. No communication, said he was going to be here and then isn't. Removed his business Facebook and turned his phone off. This is my last resort.

It was the first 80 degree day of the year and my ac would not come on. I called and Keith came out…read morethat day, a Saturday, and quickly had my unit up and running. Then he checked the Freon in the outside unit and the temperature drop in the house. Once he was satisfied, he also agreed to check a leak on my roommate's washing machine. It wasn't fixable, but he saved us an additional service charge to learn that. Then his fee was extremely reasonable. Thank you Keith- I'll definitely be calling you again!

Can there be a worse time for the AC to go out than Saturday afternoon on Labor Day weekend? I…read morecalled the Randolphs on Monday morning, fully expecting a return call on Tuesday when business hours resumed. To my surprise and delight , Mr. Randolph called less than an hour later and was at my home in the time it took him to get here. Family owned, professional, and thorough, the Randolphs will have all my HVAC business from here out. PS I wasn't gouged for "emergency holiday" like some companies will do. Very fairly priced.

Wonderful and responsive AC company very knowledgeable with A/C & Heating Systems as well!!!!!!!read more