We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Worked with Sandra and it was a great experience from our 1st call to the finishing of the project…read more She is very knowledgeable and passionate about what her company does. Her team was able to get the carpet removed and replaced with high grade LVP in 2 days!! After having issues with Zelle she was very understanding and patient as everything got resolved. I was very pleased with this company and I highly recommend RDS flooring!

Hallway carpet had stains we could never get out, so replacing it with wood was overdue anyway…read more Crew showed up early Monday, hauled in all the planks, and had it done before dinner that same day. Doorway edges look clean, and we paid exactly what was quoted going in.

Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

We just had our hardwood floors refinished, and they did an excellent job. They had also installed…read moresome newer floors previously and did a great job with that as well. Fred the foreman and his team were professional, detail-oriented and the results are great. I would highly recommend this company for flooring and for hardwood floor refinishing!

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

You wouldn't think that buying flooring was big hassle, but I found every problem there was to…read morehave. Victor and Hendrix made it easier. Especially Victor drove to four different stores and tried to gather the step treads that had not come when I ordered it four weeks ago! Was the only way I was going to be able to make it to the contractor that was waiting for them. Thank you Victor for making it happen! I will definitely return!

We had a flood in our Condo recently and we were told we had to replace the 20 year old flooring…read morethroughout as it was obsolete...no match. Ok . Fine. Once we accepted this predicament we worked with our insurance company. They assigned a flooring contractor who was tasked with finding a product that would work for us. They were intent on getting us to replace it with a laminate...but we knew that was not something of interest...We wanted to retain the look and integrity of original wood floor. Vetoed laminate and chose to go with the new engineered hardwood product on the market that we believe hit all the notes. It is hardwood with a little help from newer technology eliminating some problems of only hardwood flooring. . These flooring contractors gave us some push back . The most troubling was they couldn't find a color match ...it doesn't seem to exist longer. Well guess what...LL Floor (Jassy and Victor) came through for us. They identified the correct color which they carried and they educated us on all the pros and cons of such product. They put us at ease and took a lot of stress away. They also did not pressure us to buy from them. They are truly professionals who know their product and care about you, the customer. Very impressed and pleased with this experience. It's rare. Thank You!

Moran and team did a fabulous job with my bathroom remodel and with replacing my interior doors…read more They were respectful of my home and time and I will definitely be using them again. Couldn't be happier with my finished projects.

Moran was great to work with! He helped with our first home renovation that involved reconfiguring…read moremost of the the main floor of our 1923 home (primary suite, family room, kitchen, half bath, laundry room, and staircase to the second floor). We insisted on reusing a lot of existing materials (e.g., woodwork, hardware, etc.), as well as designing/sourcing the 1920s-style finishings ourselves, and he was very willing to work with our preferences. We also appreciated how he approached decision making, making it a truly collaborative experience. He was very professional, patient, and reliable, and we'd definitely use him again.

They've replaced both my kitchen and bathroom floors, and I couldn't be happier with the results…read more My home is older and definitely came with its share of challenges, but Victor worked absolute magic. He also does his best to work within your budget, which I really appreciated. I wouldn't hesitate to recommend him.

Thanks to Yelp, I was able to find Rico's Flooring. I knew almost right away after the initial…read morecontact I had with them that I was going to be pleased with the work the company did for my new home's flooring. I had a really big project for them! Had carpeting removed in several rooms and replaced with wood flooring and some LVP in the basement. The carpeting removed was from two separate long stairwells, hallway, 4 bedrooms (plus closets), two additional rooms (living room area and a storage room), and making my kitchen and dining room areas existing wood floors come to life again. The moment I reached out for an estimate, I was greeted with very friendly service and quick responses and soon after a date for coming over to provide an estimate. Not to mention the pricing was very good in comparison to other companies I had reached out to. Rico's Flooring team was able to get all that work done in two weeks. I'm so happy with the work they did and highly recommend the team. I would most certainly use them again if I needed more flooring done. They are reliable, honest, friendly, and affordable. The company is owned by two brothers.

We had the Granite Garage Floors put ours in several years ago and have been very pleased …read more Recently we had them come out to do a cleaning . Three men came out and did a beautiful job and were very Easy to work with. I highly recommend!

After we researched vendors for a big garage upgrade at our Buckhead home, we couldn't be happier…read morewith our decision to choose Granite Garage Floors. We wanted to share our experience with them as they exceeded our expectations. What stood out most to us was their exceptional customer service from beginning to end. Communication was effortless throughout the entire process. And unlike a few other places that had high-pressure sales tactics, Granite Garage Floors put us at ease. They scheduled an in-home consultation where they thoroughly toured our garage, patiently explained various style options, and gave us time to make our own decisions. Their website was also helpful as it had several examples of different styles which helped us better visualize some of the choices we were debating. But as we discussed our preferences with the team, we were able to create a semi-custom style (a new decorative flake option) which we really appreciated. The team was also very transparent and we got clear communication from how to prep beforehand to how to maintain the floor afterwards. It was a two-day process with a highly professional team. They smoothed our entire garage floor first. Then they mixed all products on-site and applied the coating with great attention to detail. We were so excited to see how our garage was completely transformed. Perhaps the best testament to the quality is that our children now regularly ask us to park our cars outside so they can use the garage as their play area! We also wanted to mention that their pricing is competitive and they stand by their product with a lifetime warranty. For anyone considering an epoxy garage floor installation, we cannot recommend Granite Garage Floors highly enough.