I wish I don't have to write a bad review but I was sold counterfeit products and was denied the ability to return it because "I paid with a credit card and not cash." Even if I could prove that the product is counterfeit, they would not give a refund and would only allow an exchange. I had to go through a stressful exchange with my credit card company of having to dispute a credit card purchase for the first time.
This place is generally great if you are a jewelry maker. They have a great selection of crystal beads and genuine freshwater pearls. However, the guy tried to convince me a $600 string of greyish-bluish pearls are genuine "Tahitian pearls" and even the tag says "Sourh Sea Pearls." I made the mistake of not rubbing the pearls before I purchased. Generally, genuine pearls have a slightly gritty feel, and never completely smooth, when rubbed together or when rubbed against your teeth. So when I rubbed it after I purchased, I walked back to the store about 10 minutes later asking for authentication for the pearls and was told there was none. The guy has a language barrier so he took me to the lady next door who also tried to convince me the pearls are genuine even when I told her the pearls are rubbing smoothly.
Also -- even if this purchase wasn't such a huge flop, I've been to this store a couple times before I purchased anything. The guy was on his phone the whole time which made a couple of sounds that iPhones make when you take a photo or take a screenshot, so I felt suspicious that he was taking photos of me maybe because he suspected that I'd steal. He was generally disinterested in having to service me. read more