I recently hired A1 Plus Electrical, Plumbing & Air to install a natural gas connection for my generator, and I wanted to take a moment to share my experience. While there were a few hiccups during the initial installation, what truly impressed me was how this company handled everything afterward. In my opinion, the true measure of a great company isn't whether everything goes perfectly the first time, but how they respond when something doesn't go as planned. A1 Plus went above and beyond to make things right. After bringing my concerns to their attention, their management team immediately stepped in, took full responsibility, and made it clear that customer satisfaction was their top priority. They even went as far as sending a manager personally to my home to oversee and address everything, ensuring the job was completed properly and that I was completely satisfied. What impressed me most was their professionalism, honesty, accountability, and genuine commitment to doing the right thing. There were no excuses or attempts to brush anything aside. They listened, took action, and followed through on their promises. Everything has been working perfectly since, and I couldn't be happier with the final result. It's refreshing to deal with a company that genuinely cares about its customers and takes pride in standing behind its work. Their dedication to customer service and willingness to go the extra mile completely turned my experience around. I have a tremendous amount of respect for how they handled the situation, and I wouldn't hesitate to use them again or recommend them to friends and family. Thank you, A1 Plus, for going above and beyond and showing what exceptional customer service really looks like. You've earned my respect and my five-star review! read more

I had a mixed experience with A1 Plus for air conditioning repair. My AC went out, and based on their impressive 4.8/5 star rating and over 2500 reviews on Google, I chose them for the job. Their technician arrived promptly and mentioned his decade of experience. He diagnosed a refrigerant leak and advised replacing the frozen coil. However, when he asked me to turn on the heat on all floors, it tripped the system, and he placed a jumper cable that caused the house temperature to skyrocket above 100 degrees Fahrenheit. When I inquired about the price for a coil replacement, the technician launched into a lengthy sales pitch instead of giving me a straightforward answer. After much persistence, he quoted $4200, which seemed quite high compared to the $1800-$3000 range I found online. Despite my attempt to negotiate, he only lowered it to $3500, using various sales tactics that felt uncomfortable and unnecessary. He told me everything from his boss would yell at him, he had a young daughter at home, and if I hired anybody else cheaper, they wouldn't do the proper job needed. Ultimately, I decided not to proceed with A1 Plus. I paid a $79 inspection fee, and the technician left, but not before he called later to say he forgot to remove the jumper cable, which continued to heat my house excessively. I had to hire another company, Genco, to fix this issue. Genco was professional, straightforward, and charged significantly less (I'm talking half the price). In summary, while A1 Plus initially seemed promising, the high prices and aggressive sales tactics left a very sour impression. I would advise caution and consider getting multiple quotes before making any decision. read more

I cannot recommend Skylar Barron enough to anyone in need of A/C services. I was incredibly concerned about issues with the air conditioning in a condo I was considering purchasing. From the moment Mr. Barron arrived, his visit was entirely pressure-free and exceptionally professional. He calmly and patiently explained what was happening with the A/C unit, detailing the mechanism and pinpointing the source of the problem. His unhurried approach and clear explanations were truly appreciated. While I ultimately decided not to purchase the condo due to some water intrusion issues, I would have undoubtedly utilized Mr. Barron's services had I gone through with the purchase. He provided highly competitive pricing, which was an added bonus. If you're seeking an A/C technician who is honest, professional, patient, and incredibly knowledgeable, do yourself a favor and request Mr. Barron's services. Thank you, Mr. Skylar Barron, for your exceptional service! Blessings!!! read more

We recently had the pleasure of having Jose Herrera handle the electrical work at our Workforce Solutions office, and we couldn't be more satisfied with the job he did. His attention to detail, expertise, and professionalism were evident from start to finish. The staff was particularly impressed with how seamlessly he integrated the new systems with our existing setup, ensuring everything ran smoothly without interrupting our daily operations. Jose's work ethic and commitment to excellence were truly commendable. He went above and beyond to address all our needs, answering any questions we had with patience and clarity. The quality of his work speaks volumes, and it's clear he takes great pride in delivering the best possible service. We are thoroughly pleased with the results and the positive impact it has had on our workplace. The staff at Workforce Solutions extends a heartfelt thank you to Jose Herrera! read more

I originally gave a 1 star because of bad customer service and the company not following up. A1 Plus Electrical immediately reached out to me to find out what was going on and completely took ownership of dropping the ball. They ended up going the extra mile by not only bettering their original quote but took care of it as soon as a spot opened on the schedule. Once installed, their company followed up within an hour to make sure I was completely happy and satisfied with their work and addressing of the issue. I must say this has helped their reputation with me to a point that I feel comfortable to recommend them. Every company should be allowed to take care of any issues. If it becomes an ongoing issue then that is where the problem is, but with A1 Plus Electrical addressing my concerns and issues immediately has definitely put them back in good standing with me. read more

We lost AC around 9PM on Monday. Our original plan was to just grid it out and call for Service the following morning. With the temperature rising I decided to give A1 plus a service call just to get us on the schedule early the next morning. To my surprise, the phone was answered by polite and helpful young woman. She had me stay on the phone line while she contacted a technician for an ETA. Within 30 minutes Skylar Barron arrived at the house . He was very careful to disrupt the house as little as possible. He identified the problem and corrected it. He is a top notch representative of A1 plus. I highly recommend A1 plus because this quality has been consistent over several different service calls for AC, plumbing, and electrical. read more

Needed to have our house properly grounded to meet the necessary electrical requirements in preventing electrical surges from damaging the electrical items within my house. I contacted A1 Plus Electrical, Plumbing and Air as I have done in the past and they sent Luis Bravo out to my house to install grounding rods at the meter outside my house. Luis did an outstanding job, properly installed the grounding rods and wiring. Luis is a very professional, knowledgeable and courteous electrical technician and made some great suggestions to me on electrical concerns at my house. Great job Luis! Thank you A1 Plus as always! read more

My company was needing some spotlights installed in our lobby of our office for some artwork, and we called A-1 Plus Electrical, because they offer free estimates. After meeting with the sales tech Eli, who was extremely knowledgeable and professional, we decided to proceed with the work. We had tried other companies and and we were told it would be months before they even got the spotlights. With A-1 plus electrical they had the lights ordered and delivered in 2 days. The installation crew was very polite, and cleaned up after themselves! Thank you so much for the work, will definitely book again! read more

I decided to get with the times and replace my traditional outlets with USB outlets. I started by flipping off my breaker because of course, except it decided to stay that way when I desired otherwise. Next up, panic mode in which I dwelled for a good 10mins as I'd realized it's Sunday so it'll be difficult finding someone. Google search calling top down and first two no availability. Then Bianca answered my call and sent David out to me (you get ETA update-calls too) and he handled my problem. Polite, punctual, professional, affordable. !! A-1 Plus Electrical has my stamp of approval !! read more

I couldn't be happier with the electrical work done at my home. From start to finish, the experience was professional, efficient, and stress-free. The team arrived on time, explained everything clearly, and completed the job with great attention to detail. What impressed me most was their commitment to safety and cleanliness--they made sure everything was up to code and left the workspace spotless. It's rare to find tradespeople who combine skill with such excellent customer service. I highly recommend them to anyone in need of reliable, top-quality electrical work! read more

I give A1 a 5 star rating for Expert advice I give Mr. Henndricks a 5 + star rating. He came out tackled the problem in a matter of time that was effective my AC. Began turning on agin I highly recommend A1 and Mr. Hendricks to any one iin the the need for electrical service. He was fast , polite , and understood the assignment that was needed to get my AC back working. Thankns. To him and his company A1 I can now sleep in peace in a cool house . This company deserves a 5 star rating. I am giving this Company a 5 star rating. ***** read more

I can't recommend A-1 enough! Not only did they fix a problem that I have been trying to get fixed for over a year but Stephen C. explained the entire process with me including what to look for in the future. I have had so many companies come out and only A-1 has actually been able to fix it. I am so pleased with Stephen C who identified the problem, Justin who fixed it and Stephen C who maintained and made sure everything was in working order. It's been a very long time since I've found such a knowledgeable company. read more

Called A-1 Electrical for estimate for New Electrical Panel and Installation of a Transfer Switch for Generator. MARK REYES was the Electrician than came out for Estimate and for answering questions. MARK was prompt, courteous, knowledgeable, and an individual that merited the JOB! Mark's professional demeanor should motivate people that possess electrical tasks that need completing future consideration! A-1 ELECTRICAL is a company that should be given the opportunity for all electrical needs! read more