The guys came all the way to California MD to help with my boat's four AC units. Professional,…read moreskilled, easy-going and willing to teach me along the way. Good work is hard to come by but These are guys you can trust!

Second service call to add safety item and adjust first repair. Came on time and has great…read morecommunication. Thanks

Hartge Yacht Harbor is a splendid marina to keep your boat. However, do not call on this marina's…read moreservices the problem is not that they are good at anything but are bad at everything from my experience - They do not understand Webasto heaters and say that units are unusually design - They do not understand how to install Max props and in particular are confused with pitch value and the difference between left and right handed props. - They do not know how to change a hose on a manual bilge pump. - They do not know how to properly install sanitary hoses in a reasonable time. - They do not know how to install seacocks - They very seldom call back or answer emails - They make appointments and forget clients are coming. - They invoice for replacement parts they themselves have lost and invoice time taken to replace said parts. - All of this is experienced with last service manager - New service manager does not get confused with facts and bases his invoice without paying any attention to actual work completed successfully.

Pretty setting. Historic boat yard. Lovely views. Hartge is a wonderful place to park your boat, as…read morelong as you don't try to get anything done there. Hartge appears to offer marine services. Unfortunately they do not employ anyone competent at providing marine services. Six months after getting about $6,000 worth of work done to my boat I'm looking at spending at least that to repair the stuff they allegedly fixed. It astounds me that these people are still in business. By all means park your boat at Hartge Yacht Harbour but if you need any work done to your boat look elsewhere. This should be pretty easy advice to follow as they never return phone calls, respond to emails and you will never get a written quote out of them.

I used Chesapeake Dockside Services in Annapolis, Maryland for many years for maintenance on my…read moreboat. I had a great relationship with Chris (the owner) and Rob over the years. For most of that time, service was solid -- they generally showed up on time, were helpful, and I paid every bill promptly. We had a good relationship for a long time. Over the last year or two, though, things slipped noticeably. They started showing up haphazardly, often not on the days they promised, and it would take a week to a few weeks to get any email confirmation or follow-up. Communication became very spotty. That came to a head when I was selling my boat and needed a tachometer issue fixed -- the engine was over-revving. I contacted Chris directly, explained it was time-sensitive because the boat was being surveyed for sale, and was told I'd be added to the list and taken care of quickly. Instead, I waited five weeks with no update, emailed twice with no response, and finally had to call the office myself to ask what the delay was. That's when Austin told me Chris and Rob were both out on vacation at the same time, leaving him as the only guy handling everything -- with zero communication to me beforehand that there'd be any delay. I was told a tech would come out that Monday. Austin confirmed he'd be there. He never showed. When I followed up Thursday, he said he'd just gotten busy and never made it out -- his response was basically, "good luck, I hope it turns out okay for you." The pre-sale survey happened before the tachometer was ever fixed. As a direct result, I had to lower the overall price of the boat and create a $2,000 seller's allowance during negotiations. I lost several thousand dollars because they didn't show up and fix the problem like they said they would. Despite a decade of loyalty and on-time payments, the lack of communication and missed commitments during a time-sensitive repair left me feeling like I was no priority whatsoever, and that our long-standing relationship didn't matter at all. I felt betrayed, and this growing pattern of unprofessionalism and lack of caring has reached a point where I would not recommend them, nor would I ever use their services again if I get another boat. You're paying a premium and getting low-budget service.

Very accommodating. Helpful, sincere. Haven't seen a bill yet, tho. I like em! Rob was a great guy…read morewho was generous w his time & expertise. All good so far!

I had Tim cut out an area for a recessed bilge for my Carolina skiff. I was going to tackle myself…read morebut glad I didn't. Tim did great work exceeding my expectations, communicated well, gave honest pricing upfront, and finished the project ahead of schedule. I plan on using Tim for any future fiberglass needs.

Tim did a great job installing blinds in our 50 foot Chris Craft. Very responsive, neat , and…read moretimely.

Very clear that serving the customer comes first with Alex, John, and the HYY team.read more

John Clark (service manager) has an anger management problem. He abruptly terminated a project for…read moreno reason and left me stranded. He would return no phone calls of emails. I would not go to this boatyard for any reason as long as he is service manager. Stay away.

Well kept full-service marina with all the amenities! We…read morestayed here overnight twice over the summer, using Dockwa for our reservations. These are fixed, not floating piers, but tides are minimal. The pier head where we stayed (dock E) and the adjacent fuel pier head can be exposed to wind and some waves if coming from the southeast, but the waves are knocked down a bit by flats. The docks are in good repair, and the grounds are immaculate. We took advantage of the free-access propane grills up on shore for a nice picnic. There's a West Marine just a short walk away. The marina has a pool, poolside bar, ice makers, laundry, and more. Their pump-out is also free. Docking here was slightly pricy, but well worth it at a location central to the Chesapeake between two 8-hour sails, and not at all out of line for the area and quality of facilities.

Herrington Harbour North Marina is a site to behold. This entire location is kept pristine. The…read moregrounds are well kept and the main building is immaculate. The restrooms are not only clean and well stocked, but they also have showers. Every inch of the docks are impeccable and every vessel, you could see, are well maintained. The reason for this visit was to assist with returning a family member's 47 foot sailboat back up to the Jersey shore. I cannot commend Herrington Harbour North enough on their professionalism and attention to detail with every aspect of this location. The customers of this harbour are privileged, well supported, and I'm certain....appreciative.

I just bought a boat at Tri-State Marine in Annapolis. I had an incredible experience with Ron…read moreYoung, the salesman. I had many questions and Mr. Young answered them all with just exactly what I needed in a boat. These people do great work, sell, and deliver great boats. The way they prepare a boat for delivery is well beyond what I expected. I feel so good about the boat I bought, and having them maintain it in the future.

Bought a brand new Grady white from them last year and upon closer inspection the boat actually had…read moredamage on it. I didn't notice it on delivery but the pictures I took on delivery day show that it was already there. Someone knew this at tristate and they totally bamboozled me. That is shady business practice!

In general, I have not been happy with the Zimmerman Marine, based on ength of time to make…read morerepairs, lack of follow up to provide estimates when I requested repairs and handling of one issue . There was one instance where a discount was provided because the amount of time hey billed me for was inconsistent with my record. I was on the boat. With that said, they do have at least one excellent technician that I enjoyed working with.

I wanted to share my overwhelmingly positive experience with Zimmerman Marine at Herrington Harbour…read moreNorth. They are responsive, honest, and do great work at a fair price. They have been doing the routine engine maintenance on my J-30, and over the last couple of years, I have had them do a major fiberglass restoration and a re-power. My 1984 sailboat now looks and runs like it did thirty years ago. Throughout both jobs, Zimmerman kept me informed of the progress, and adjusted to accommodate my schedule. For major and routine marine work, I recommend Zimmerman's Marine for professional and efficient service.

Came down for a boat survey, everything went great on the phone and in person until we got to the…read morepayment part. We had some misunderstanding about the bill and try to clarify it, but apparently the owner had another idea and his communication skills and customer service went to 0. This ruined the whole experience and day and luckily i don't live down there and didn't need to deal with him. His sons on the other hand were great. No, i probably would not do business with them if i had alternatives. Customer service is easy and explaining rather than barking goes a long way.

The owner of this Marina Brian Connor is totally irrational and has absolutely no people skills. I…read morehad a survey done on a boat I purchased there last year and the related charges were ridiculous just to pull the boat out for the survey. Because of those bloated survey charges I decided to limit the repairs I wanted them to do because I knew they would rape me and sure enough they did exactly that. They did a bunch of repairs that I did not want and charged me every little nickel and dime thing imaginable. I sent the owner Brian a copy of the exact email I previously sent to his wife that stated I only wanted whatever safety related repairs needed to safely make the long ocean trip back to NY from Maryland, not the original work order I had submitted before I knew how ridiculous their charges are. Brian went nuts on the phone and added some insulting and uncalled for things about New Yorkers like me and such. I was told he was going to lock the boat up so I could not come take it, like I was gonna come steal it or something? Totally ridiculous to think that is remotely possible and it showed his level of ignorance. What the hell does a country geek like him know about NY? Nothing I can assure you. I have lived in Brooklyn and NYC my entire life and nobody in NY would ever pull the stunt he pulled and get away with it. I would have taken him to court over the extra charges and won easily if he wasn't so far away. I have documented emails as evidence of exactly what I wanted them to do and what I did not want them to do. They did a bunch of non safety related work I did not want and charged me out the ass for it. And when I proved it to Brian he accused me of doctoring the emails and threatened me to haul the boat out and charge me again for that too. I had a repair and service bill for over $10,000 and he would not make any adjustments to it for work I clearly did not want. I paid the bill because I could and a long distance court battle was not worth it. I paid for the boat in cash also I did not take a loan you dopey redneck. I was not trying to pull any NY bullshit as Brian would say. Nobody in NY would pull the bullshit Brian and his half ass office manager wife did I guarantee you that. Do not give this overpriced family Marina a go ahead on anything you don't want to get highly overcharged for. I could have had my local marina in Long Island do a better job for far less. Guaranteed!! Very glad I never have to deal with him and his kind ever again.

Great people, friendly and helpful. Nice clean boatyard, plenty of space around the boats.read more

They say the best day in a boaters life is when you buy the boat, and when you sell the boat…read more Frankly I think the best days are when you are on the boat. Recently we decided to get a new boat. Not new as in right off the showroom floor (do boat dealers have show rooms?) but a new boat for us. That meant we have were about to have the three greatest days a boat owner can have. Selling our boat, buying a new boat and of course, getting to ride around in a boat on the water. 1. The team at Clark's landing is awesome. Their sales location is in the middle of no where, but the facility is very nice. 2. They have a number of new (and brokerage) boats available. The most important thing when buying a boat is an honest broker. Clark's landing is honest, and were extremely nice to boot! We were dealing with Frederick Beu, he is exceptional! Now we can't wait for spring to get our new boat out into the Bay!!!!!