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A Tryplex Technologies

3.3 (4 reviews)

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The Computer Guy

The Computer Guy

(225 reviews)

Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

On November 20, 2025, Eric "The Computer Guy" arrived on time at my residence and without tools, he…read morehad to borrow my tools in order to attempt to make repairs. He did not complete work assignments and to date he refused to return my calls in order to complete work assignments. I took a financial loss in paying him for his services and returning defective computer to Costco. I DO NOT RECOMEND HIS SERVICES! No thanks to The Computer Guy.

Laptops Plus - We Offer Phone and Remote Support!

Laptops Plus

(94 reviews)

$$

TL;DR: Daniel is a great computer tech and a really nice, helpful and knowledgeable guy :)…read more I brought my PC in after the motherboard shorted out on me. I was originally going to go the RMA route with Costco where I got the PC bundle from originally, as it was still under warranty. But Costco insisted they reserve the right to unilaterally delete all the data on my PC during the free fix. And backing up the data myself at that point would mean voiding my warranty with Costco Daniel was really helpful with explaining the list of options I could go down -- whether it was just for him to backup my data in a way to retain my Costco warranty and then have Costco fix the motherboard for free -- or have Daniel do a semi-rebuild of my PC, replacing the motherboard with something that isn't just going to crap out in another year or two like the first one. I went with the latter, and I'm glad I did. And Daniel was way quicker with the turnaround than I expected, got me my PC back in a week, just before they closed for the weekend. I also got a free month of their tech support service with the purchase. Great shop, would recommend! (assuming my PC holds up for years to come, which I feel very confident it will)

I brought my old computer in to Laptops Plus to have all the data moved to my new computer…read more There were a number of serious issues between getting the data from the old computer software into the newer applications of my new computer. The fix turned out to be very complex and was a lot longer than anticipated. Daniel , who helped me,stuck with the job until it was done. The job probably took twice the time but Laptops Plus did not ask more money from me. The fix was perfect , and I am so grateful to Daniel Defnitely five star work.

A Tryplex Technologies - itservices - Updated May 2026

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