First off let me start by saying Andy is truly a life saver…read more Over night the blower motor in our furnace went out and smoke started coming through the vents. The fire department was called and we (me, my wife, and our 3 kids) were without heat on a 20 degree night. The following morning I made a few inquiries just hoping to get something scheduled and I was surprised to find they had someone available almost immediately. The estimate fee (only $75) was waived once Andy informed us what we needed, 1 hour later our house went from 65 degrees to a comfortable 74. Thank you so much. I would HIGHLY RECOMMEND them.

Our furnace shut down on one of the coldest days in December and Andy responded quickly to the…read moreservice call. Andy did a great job at figuring out what was going on with our furnace, explained the options to fix what was needed, and did the repairs that were necessary. By also figuring out that the gas meter was the issue that needed to be taken care by our gas service provider, Andy saved us so much money on unnecessary repairs because the initial issue was outside the furnace. This is the second time we've used Specific HVAC and I will continue to call them for any future repairs. Andy is friendly and provides quality service.

They were assigned to my HVAC issue by home warranty service. The person who came told me that…read morethere are mandatory charges for additional unknown components other than evaporator coil, when only evaporator coil was leaking. On counter question he said that this is how warranty works. When he submitted the quote to AHS, it said that the problem occured due to improper installation. Non reliable.

*Unreliable Repairs: Despite two visits, the heating system continues to malfunction, indicating…read morepoor workmanship or inadequate repairs. Now past the 30 day warranty they are refusing to come back out.

We had our furnace go out during the current freezing zero degree blast. We called Dawn Heating…read morebecause they came out last summer to fix our air conditioner and we were quite pleased with their work. Mark came out within half an hour after speaking with their phone girl. He quickly diagnosed the problem and had our furnace blasting out heat as soon as he replaced the defective part. The bill was very reasonable and service could not have been better. I highly recommend this family owned business. They will be my "go to" whenever I néed service on my units including replacing them.

Ed and Mark have a textbook knowledge of not only what they…read moreInstall and service but they also have a comprehensive knowledge Of other systems in need of repair. And if they cannot figure it Out (which is rare),they will brainstorm and network until they do. These 2 guys treat their customers as they would like to be treated. A rare find.

Had an air conditioner installed in 2018 and he never registered the installation. The evaporator…read morewent out and had to pay out of pocket because it wasn't registered with the warranty. Don't recommend this company whatsoever. Overpriced as well.

DO NOT TRUST THIS COMPANY - SCAM TACTICS & HIGH-PRESSURE SALES…read more My furnace went out at 4 AM in the middle of winter, and with a 14-month-old baby at home, I called Best Rates Heating & Cooling for emergency service. Instead of a straightforward repair, I was pressured into an unnecessary $7,000 furnace replacement using scare tactics and zero real testing. Here's what happened: The technician quickly got my furnace running but immediately told me I had a carbon monoxide (CO2) leak without actually testing for CO2 levels. He used a snake cam to show me cracks inside the furnace and insisted I needed a full replacement right away. I was skeptical and went out to buy multiple CO2 detectors from Home Depot while he "went to the shop" for parts. My detectors showed 0 CO2 leaks anywhere in my home. When I told him I needed to discuss the purchase with my wife, he shut off my heat and said he couldn't leave it running due to "liability concerns." Instead of fixing the actual issue, he staged the system for me to bypass a safety limit switch and disconnected two wires from the control board, explaining how I'd have to reconnect them myself. This was completely unnecessary and a blatant safety risk. After shutting off my heat, he suddenly suggested a last-minute fix but refused to tell me what it was unless I paid $278 upfront. Desperate to get my heat working for my baby, I agreed to pay $300. Turns out, he just replaced a simple high limit switch, which was likely the problem all along. No need for a furnace replacement. I later had a trusted HVAC professional inspect my system, and they confirmed: My furnace is completely safe to use. The cracks inside do not automatically mean a CO2 leak. The original tech misled me with fear tactics instead of real testing. I reached out to Best Rates Heating & Cooling asking for a partial refund, but they ignored my messages. This was a clear attempt to scam me into an expensive furnace replacement I didn't need. Bottom Line: If you call this company, get a second opinion before agreeing to anything! I would never trust them again.

Lafayette, is prompt, professional, courteous, and honest. Needed a licensed certified HVAC…read morerepairman for a job in Park Forest. Hard working man but fit me in. Diagnosed the problem. Charged a fair price. And communicated on the delay with the part from the supply house. I would use Lafayette in a heart beat if I had a HVAC need in the South Suburbs or Chicago

My furnace stopped working overnight. I immediately searched for a local small HVAC company. I…read morefound THE HVAC GUY with excellent reviews. I called very early in the morning hoping someone would come soon. Lafayette arrived within hours and saved the day. He diagnosed the problem and offered several solutions. He answered every question and concern. The price was fair. If you are searching for an honest and trustworthy company, call THE HVAC GUY.

I needed my furnace fixed fast, a tech was at my house in 30 minutes or less. They charged way less…read morethan the others, the tech waived the diagnostic fee and went straight to the repair and he didn't charge an arm and a leg. I highly recommend.

This company used to be called Marco Heating and ​Cooling, but I guess when you get so many bad…read morereviews, you have to change the name of your company every so often. A tenant called me and said her furnace was not working. I called Marco and met him at the house. He took the panel off the furnace and explained that the blower motor was bad on the unit. It was a part that cost over $300. The next day, he came out to repair the furnace . Upon telling me that the job was completed, I went over there to look for myself. I opened the panel and was shocked when I saw that the same old blower motor was still in the furnace. I called him to tell him I knew he had ripped me off. He was speechless for a few seconds before he finally told me that it wasn't him who installed it. It was his employee. I was suspicious so I asked the tenant what the person looked like that came in to do the repair. She told me it was the same guy that I had met with the day before, Marco! Let's face it, in the HVAC business, most customers wouldn't know an igniter from a blower from any other part in the furnace so it's real easy for a dishonest operator to lie to get you to pay for something you don't need. For example, a furnace might not be operating properly because a sensor is dusty. To correct that, the repairman just needs to wipe the dust off. An honest guy would in fact, wipe the dust off and only bill you for the service call. A dishonest operator can charge you for any number of parts. My guess is within a couple of years, Maximum Heating and Cooling will have another new name. When it does, and as long as it is operated by Marco, I will leave a review for the new company as well. This is a shady operator. ​

Bianca was great setting up our appointment and Ryan was our technician today and was on time and…read morevery professional. Our AC stopped working on the hottest day of the year Sunday but he had it repaired in under an hour after diagnosing the bad part. He had it in his truck and was done very quickly. He then did service on our furnace which has always had issues and replaced a small part on that very quickly and did a full cleaning. Very professional and in and out in under 2 hours. We have used Schuler Heating & Cooling for a number of years because of this kind of great service and very reasonable prices - and will continue to use them!

God Bless the Schulers... they really rescued us and were a pleasure to deal with…read more So it's NEGATIVE 14 ish and my newer furnace craps out in the middle of the night. My HVAC guy and Trane determine it is the motherboard. NOBODY seems to stock these and ETA is 2 days to arrive. I called everywhere I could find that was local-- because my HVAC guy was not going to do the legwork. I suspect most furnace guys try to sell you a new furnace because the part is NOT cheap and it is a bit labor-intensive to install. So- I got a hold of Phil. Not only did he HAVE the part, he was willing to wait for me to drive the 1+ hours to get to his shop to pick it up. Problem solved, heat again within 4 hours of making contact with Phil. While we didn't use their HVAC services since we live so far away-- I am confident you'd be happy in dealing with them. Not only because he has an arsenal of parts to get you up and running which he sells by his on-line business, but he seems like a great businessman. He knows what goes wrong regularly with furnaces, therefore he orders inventory accordingly. And, he seems very trustworthy and nice guy to do business with. I wish we lived closer to use him for HVAC services.

I've been using Refreshing Comfort for all my HVAC needs for several years. Mark is reliable and…read morevery knowledgeable.

Really professional and honest starting from Sending…read moreconfirmation email about their arrival , coming on time and explaining what all is involved. I'm planing to remodel kitchen and want to have ductwork move. Mark was very detailed in what was involved and why. Looking forward to work with them.