I needed my furnace fixed fast, a tech was at my house in 30 minutes or less. They charged way less…read morethan the others, the tech waived the diagnostic fee and went straight to the repair and he didn't charge an arm and a leg. I highly recommend.

This company used to be called Marco Heating and ​Cooling, but I guess when you get so many bad…read morereviews, you have to change the name of your company every so often. A tenant called me and said her furnace was not working. I called Marco and met him at the house. He took the panel off the furnace and explained that the blower motor was bad on the unit. It was a part that cost over $300. The next day, he came out to repair the furnace . Upon telling me that the job was completed, I went over there to look for myself. I opened the panel and was shocked when I saw that the same old blower motor was still in the furnace. I called him to tell him I knew he had ripped me off. He was speechless for a few seconds before he finally told me that it wasn't him who installed it. It was his employee. I was suspicious so I asked the tenant what the person looked like that came in to do the repair. She told me it was the same guy that I had met with the day before, Marco! Let's face it, in the HVAC business, most customers wouldn't know an igniter from a blower from any other part in the furnace so it's real easy for a dishonest operator to lie to get you to pay for something you don't need. For example, a furnace might not be operating properly because a sensor is dusty. To correct that, the repairman just needs to wipe the dust off. An honest guy would in fact, wipe the dust off and only bill you for the service call. A dishonest operator can charge you for any number of parts. My guess is within a couple of years, Maximum Heating and Cooling will have another new name. When it does, and as long as it is operated by Marco, I will leave a review for the new company as well. This is a shady operator. ​

This was a smart choice for me! I called Smart Choice, they arrived as expected in less than 24…read more hours. I had some electrical issues in my electric box, so I had to get an electrician to fix that issue, after I had electric service box fixed, then I called Smart Choice again, and once again, they came out in less than 24 hours, since this was a second call for the same problem, Victor didn't charge me! Victor found that my A/C unit outside was filthy, he cleaned it, as soon as he cleaned it, the A/C started blowing cold! quick easy, inexpensive fix! many Thanks Victor for the open honest communication! We liked Smart Choice, and will use them again for sure, if we have some A/C issues! And they stayed until they were sure it was working properly! NICE :D

I was connect with Smart Choice HVAC through my home warranty. In previous experiences I've been…read moreconnected to companies after normal business hours (9-5) with a set appointment but that time never holds true. With smart HVAC I called about 730pm after obtaining the appointment notification through the warranty company to confirm my appointment. Not only did they answer, the narrowed my appointment window. Victor was our service technician. He arrived on time and was able to process payments via phone. I am an active Solider not in the area that was extremely important to me. Ultimately I had a clogged drain and it was not covered by my warranty as it's considered maintenance. Really enjoyed the experience of company. I've never had such a great experience. I also inquired about their service plans and decided to purchase the service plan to conduct the regular maintenance for the furnace and A/C units. Highly recommend.

Fast, friendly and professional service! Our AC went out and we called at 9PM. Joel was here first…read morething in the morning to diagnose the issue. After diagnosing the system, he added a little freon to help us cool our home a little and, ultimately, he recommended a new unit. After shopping around quite a bit, we decided to go with Joel's and Son. They were reasonably priced and we felt most comfortable with the conversations we had with Joel. We called him late in the evening and he had his crew out first thing in the morning. They were thorough and were very clear as to what they were doing. Within a few hours, our old AC unit was removed and a new one was properly installed. The installation team was friendly, answered our questions and were very clean and organized. We HIGHLY recommend this company if you want a fair price and quality work! Shop and support local businesses.

Joel and his crew just completed a new furnace install and they were a dream to work with. I also…read morehave a 20+ year old AC unit that others told me need to be replaced. Joel said that it just needed a good cleaning and it would be fine. They did the cleaning and everything is working much better. I will definitely be going back to them for all of my HVAC needs.

Had an air conditioner installed in 2018 and he never registered the installation. The evaporator…read morewent out and had to pay out of pocket because it wasn't registered with the warranty. Don't recommend this company whatsoever. Overpriced as well.

DO NOT TRUST THIS COMPANY - SCAM TACTICS & HIGH-PRESSURE SALES…read more My furnace went out at 4 AM in the middle of winter, and with a 14-month-old baby at home, I called Best Rates Heating & Cooling for emergency service. Instead of a straightforward repair, I was pressured into an unnecessary $7,000 furnace replacement using scare tactics and zero real testing. Here's what happened: The technician quickly got my furnace running but immediately told me I had a carbon monoxide (CO2) leak without actually testing for CO2 levels. He used a snake cam to show me cracks inside the furnace and insisted I needed a full replacement right away. I was skeptical and went out to buy multiple CO2 detectors from Home Depot while he "went to the shop" for parts. My detectors showed 0 CO2 leaks anywhere in my home. When I told him I needed to discuss the purchase with my wife, he shut off my heat and said he couldn't leave it running due to "liability concerns." Instead of fixing the actual issue, he staged the system for me to bypass a safety limit switch and disconnected two wires from the control board, explaining how I'd have to reconnect them myself. This was completely unnecessary and a blatant safety risk. After shutting off my heat, he suddenly suggested a last-minute fix but refused to tell me what it was unless I paid $278 upfront. Desperate to get my heat working for my baby, I agreed to pay $300. Turns out, he just replaced a simple high limit switch, which was likely the problem all along. No need for a furnace replacement. I later had a trusted HVAC professional inspect my system, and they confirmed: My furnace is completely safe to use. The cracks inside do not automatically mean a CO2 leak. The original tech misled me with fear tactics instead of real testing. I reached out to Best Rates Heating & Cooling asking for a partial refund, but they ignored my messages. This was a clear attempt to scam me into an expensive furnace replacement I didn't need. Bottom Line: If you call this company, get a second opinion before agreeing to anything! I would never trust them again.

We had a terrible experience with this company. We were referred to them by American Home Shield…read more The technician had no idea how to work on our dual zone equipment. I found him googling solutions on his phone. After he worked on our system, our A/C stopped working in hot summer heat. The technician left us with a non-working system. Not in the same condition as when he arrived. The owner, Chris, stopped answering my phone calls and I had to call from an anonymous number to get him to answer the phone. The owner himself finally returned to get the A/C back to the condition it was in when they arrived. We ended up having to hire another company to fix their errors. Very unprofessional and unreliable.

Beware!!!!!Chris showed up and under my American Home Warrany I had to pay him $150.00. He said he…read moreordered a seal for my furnace and he closed out my claim while still at my home. He never came back or followed up, just took my $150. 00 copay. When I texted him every few weeks checking he said it was still ordered. 1.5 years later nothing...what a scammer

Lafayette, is prompt, professional, courteous, and honest. Needed a licensed certified HVAC…read morerepairman for a job in Park Forest. Hard working man but fit me in. Diagnosed the problem. Charged a fair price. And communicated on the delay with the part from the supply house. I would use Lafayette in a heart beat if I had a HVAC need in the South Suburbs or Chicago

My furnace stopped working overnight. I immediately searched for a local small HVAC company. I…read morefound THE HVAC GUY with excellent reviews. I called very early in the morning hoping someone would come soon. Lafayette arrived within hours and saved the day. He diagnosed the problem and offered several solutions. He answered every question and concern. The price was fair. If you are searching for an honest and trustworthy company, call THE HVAC GUY.

My furnace stop working and I called A Superior heating and Cooling to service it. I was told by…read morethe technician that my motherboard was not working and I would need a new furnace. I was given a written quote of $5,300 dollars to replace the furnace and air conditioner. The technician left without putting the motherboard back in the furnace or replacing the front panel. I called other companies so I could compare prices. Well it turns out there was nothing wrong with my furnace motherboard. The batteries in my thermostat were dead. All was needed was 2AAA batteries. The gentleman from the other company put the furnace back together and replaced the batteries in my thermostat. My furnace is now working fine. A Superior Heating and Cooling tried to scam me out of $5,300. DO NOT USE THIS COMPANY!! They are not an honest company.

I had a service call today, Robert Petrowsky was the tech that came out to service my heating…read moresystem. He was very professional and friendly. Robert answered all my questions. I felt he went beyond most service people to help me understand what my system was doing. He also helped me understand why parts of my home would always be a little cooler. I did some service work and I was happy to pay the bill. I will be calling four seasons again and would recommend that you do as well.

I've been using Refreshing Comfort for all my HVAC needs for several years. Mark is reliable and…read morevery knowledgeable.

Really professional and honest starting from Sending…read moreconfirmation email about their arrival , coming on time and explaining what all is involved. I'm planing to remodel kitchen and want to have ductwork move. Mark was very detailed in what was involved and why. Looking forward to work with them.