Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

London Heating & Cooling was fantastic to work with. Mark was able to fit me in quickly, and both…read morehe and his team did excellent work from start to finish. The price was very fair, and I really appreciated that he charged me exactly what he quoted--no surprises at all. Mark is honest, professional, and takes pride in what he does, which is why so many of my family members recommended him to me. I'm very glad they did, and I'll absolutely be calling London Heating & Cooling again in the future!

Mark was amazing, very upfront and honest! He showed me the problem with my AC and he gave me a few…read moreoptions. Knowing our unit was old and outdated we went with a whole new unit. I felt Mark's price was reasonable. He showed up a little earlier knowing I had to leave for work. When I decided for the new unit he left to get what he needed and came right back and installed it on the spot. Took about 2 hours!! I couldnt be happier, I didnt realize how bad our old unit was. My son has asthma and it was important to get my AC up and going asap especially with these massive heat and humidity days we currently have! mark sure made that all happen! Thank you so very much Mark for a job well done, we couldnt be happier.. Use London Heating and Cooling, you wont be disappointed!!!

Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

It's been 4 years since Enright installed a new HVAC system - and their customer service continues…read moreto be great. This last time around, I sent them a video of the issue (loud sound) and they identified the issue from the video then ordered the part. We scheduled them to show up a few days later - the tech who visited us was very nice. He installed the new part very quickly, made sure it worked and went on his way. Very happy we chose Enright for our HVAC system and will continue to utilize their services going forward!

I used them to replace my furnace and AC. Outstanding service-reasonable price, very attentive…read more Really pleased with the efficiency and how professional the whole team was from start to finish.

Furnace wasn't working and they showed up a couple of hours later. Quickly diagnosed the problem…read moreand even gave me some helpful suggestions going forward.

The new AC was installed quickly and considering our needs. Thank you - glad to support local!read more

I reviewed this business. No, I would not hire them. The price quoted was far too high. The man…read morerequested that I pay in cash

Chat GPT recommended I give Mike a call to get an additional estimate to replace my AC. I'm sure…read moreglad I did. Mike was more than prompt to come to my house, give me the best estimate, and educate me on the process. He was available next day to install. He and his assistant were on time, done faster than estimated, cleaned up, and confirmed my satisfaction. I will skip calling my regular go to and go with him in the future. Great value and great service. I'd strongly recommend calling him.

Extremely honest and professional. I was given an education on the furnace system and the mechanics…read morebehind the parts. So much a breath of fresh air to be treated like a person and have a competent contractor.

Frank is a good person. Moved out to his area and was looking for a local company to take a look at…read moreour furnance and AC upon moving in. Frank also gave me lengthy and helpful reviews for new thermostats and installed it for me after I attempted to but while frank talked me through it on the phone we discovered the previous owner messed up the wiring when they took the nest off after selling the house. He's polite. Helpful and knowledgeable.

I had a problem with my air conditioner today. I returned home to a warm house with just the blower…read moregoing. Of course the temperature is about 86 degrees. I called at 4:00pm and by 6:00pm the Tech Dan was at my door. He was professional and explained every step of the way. Thankfully it wasn't anything much wrong. I have used their services prior and was impressed with how they never try to sell you a service that you don't need. My trip was a total of $85.00 for basic service but I am now cool and refreshed. I absolutely recommend this company to anyone in need. Thanks Dan I appreciate it.

Here is the resume you sent me via text prior to his visit. I have the pic as well, but I won't…read morepost that. So are you still saying that you never had a Tony M, work for you?. The call was in August of 24 Hi, your technician Tony M. (Rating 5.0/5) from Comfort First Heating and Cooling, Inc is on the way to 666 Mockingbird Lane, Joliet, IL 60433 USA. My role at Comfort First Heating and Cooling is as a Service Technician. My specialty within the company is extreme troubleshooting, boilers, and service. I have been with Comfort First since 2020 and have been in the HVAC business for 12 years. In my off time I enjoy spending time with my three grown children, camping, and fishing. I proudly served our country as a Marine. Don't forget to ask me how you can save money with our Comfort Care Protection Plan. Track now: https://go.servicetitan.com/ttrack/IZHY1Ma. Call our office for any questions: (815) 642-5800. Don't forget to ask me how you can save money with our Comfort Care Protection Plan.