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9 months ago

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10 months ago

if you want great and honest service at a fair price, call D&T. Honest is the keyword. Great people to deal with.

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3 years ago

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8 years ago

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Enrights Heating & Cooling - Enright's Heating & Cooling, Inc. Logo

Enrights Heating & Cooling

(51 reviews)

This service we received from Enright Heating and Cooling was, and I am not being even slightly…read morehyperbolic, the absolute best service we have ever received from any company for the many, many household services needed throughout the years, bar none. It was actually perfect. We finally got to the dreaded end of life for both our furnace and air conditioner and right during the busiest time for all companies, midsummer and right after two rounds of very damaging storms. We got a quote from the company we had been using and that quote wasn't necessarily gross outside of reasonable but we felt that with such a high investment we should get at least one more quote. We called Enright, who handled the quote and all of our questions immediately. They were less expensive than our previous quote, had a much better warranty and better financing. They are also clearly competent. The owner, out of mercy on our souls after the storms came to see our broken system first and we didn't hear him at the door and he had to leave. We felt horrible. He is busy! He treated us with such grace. The company is family owned and operated and works around the clock and are very accessible. The installers came right on time, were extremely polite and conscientious the entire time and finished their quality work ahead of time. They were clean, well organized and cheerful. Do not hesitate to use this company. I really don't see how their service can be beat.

My 90 year old dad was having trouble with his heat. Another service provider came out to clean the…read morefurnace and diagnose his issue. After they finished they claim he needed a new furnace at a cost of $5K. I searched for another company for a competitive price and different experts and I found Enright. They had great reviews, were in the area, and were able to come quick. They have earned their praise from others and I am so thankful for them. After an actual cleaning and diagnosis they came up with Dad needing a thermostat....not a new $5k furnace. I cannot thank you guys enough. You deserve all the praise and I will strongly recommend Enright. They are thorough and honest. That is a very rare combination in my experience dealing with the skilled service industry.

Climate Control Systems - New water heater install in Frankfort, IL

Climate Control Systems

(10 reviews)

I feel bad writing a bad review but, we had a unit installed only three years ago, and when it…read morestopped working properly I was told it was still under warranty. However, I was required to pay a $98 diagnostic fee just to see if the issue was covered. The technician ended up charging me $196 for "miscellaneous repairs," though no one could explain exactly what that covered. The total bill was $294. When I asked for clarification later, the office could not explain the charge either. I called several times before finally being told that it was for the technician's "time to run tests." In reality, he spent most of the time outside on his phone and never even came inside to check the unit. This feels like I was charged for nothing and misled. We pay for expertise, not training or wasted time. A simple call back, an honest explanation, an apology, or sending out a knowledgeable technician would have gone a long way. Instead, we were left with unnecessary charges and still no solution until we went elsewhere. If this is how their technicians operate, I cannot recommend Climate Control. Always double-check with another company before committing. They lost me as a customer.

I have been a customer for 15 yrs. and am very happy with the services we have always received from…read morethem. It starts with Megan answering the phone to when Paul comes to our home to service the furance. We recently needed to have a hot water heater installed & Brian & his guys did a great job with taking the old heater out & installing the new one along with cleaning up & we felt the price to be very competitive along with getting a great water heater. Thanks to y'all for all you do.

D & T Service - hvac - Updated October 2026

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