From A happy Customer:…read more Mike made my day as I was searching for a storage unit today. He walked me through the different sizes they offer and was very professional. Mike made it a quick and easy process. Thank you, Mike!

Went to pick up the U-Haul truck I rented it had an 8th of a tank in there making me spend time to…read morego to a gas station to fill up instead of being able to just start on my move. Not knowing how much MPH the truck takes I filled to 3/4 of a tank and only used 1/4 (so left a half of tank). I gave a call to customer service and they won't reimburse for gas so I spent an extra $60 and the extra miles to get to a gas at a station that I won't be getting back! They said basically said it sucks to suck. So all in all the conveniency is terrible! Personally I think the truck should be filled before anybody rents out a truck so you exactly how much gas to put so the customer doesn't get ripped off!

The owner was very helpful and pleasant. Explained everything Cleary. Great kind serviceread more

The staff here is very knowledgeable & I'm glad they speak Spanish! My mom has always been very…read morewary of where to get a storage from since she doesn't understand English a lot but l am glad they are able to assist her with any questions she had. Very happy with the staff and the place looks so clean! No trash, clean restrooms too! We are so grateful to find such an incredible place with great customer service and great prices!!!!

Have stored my stuff here for over 3 years and never had any problems. Staff has always been…read morefriendly. When doing research they were the cheapest price I could find and they were quick to get me set up with a unit. Same day service! Grounds are secure requiring a gate to be unlocked via a personal code to get in and get out which always gave me peace of mind. Highly recommend them!

DeAnza self storage runs like a well-oiled machine, the manager Robert has been running this place…read morefor years and knows everything about the business from the bottom up, & he's a great guy who keeps me laughing. They recently installed all new lighting over the entire facility for added security!! Prices are very reasonable, and it is by far the best storage center in the area, in comparison to it's competitors!

This place has come a long way. It's under new ownership and you can tell that it's better. Units…read moreare affordable and although there's not really official on site staff, anyone I've ran into has been super helpful. Most all biz is done remotely which makes it quick and easy to get a unit. They offer good specials for moving in - I like it so much I have TWO units lol I recommend this place for a budget friendly option and to support local small business.

From the owner: Highland Self Storage is your premier storage solution in the heart of Highland, California! We…read moreoffer 24/7 security, budget-friendly costs, and a secure and spotless facility. When it comes to the safety and security of your belongings, we go above and beyond. Our state-of-the-art security systems, including 24/7 video surveillance, individually alarmed units, and secure access codes, ensure that your items are protected round the clock. You can have peace of mind knowing that our dedicated on-site managers are always available to address any concerns. We understand the importance of affordability, which is why we offer competitive pricing options that won't break the bank. Compared to competitors like Public Storage, ExtraSpace, and Universal Self Storage, we strive to provide the best value for your money. With us, you'll find flexible rental terms and various unit sizes to suit your specific needs and budget. Our facility is meticulously maintained, guaranteeing a clean and hygienic environment for your belongings. We take great pride in offering a spotless facility, where cleanliness is our top priority. You'll find that our storage units are well-maintained and free from dust, pests, and humidity, ensuring your items remain in pristine condition. Located in Highland, our storage facility conveniently serves customers from surrounding cities such as San Bernardino, Redlands, Rialto, and Fontana.

this place is my favorite girl had helped me so…read moremuch I can't even thank them enough now all my stuff is safe yay

stay the heck away from this place. i buy storage lockers at auction. i purchased one at this…read morefacility. the first lady that helped me was super nice although she didn't give me a receipt for my cash deposit (first time that's ever happened in 20+ units I've bought) and i couldn't get a gate code. I came back on day to 2 clear the remaining items and guess what.... was given a code. Go to the upstairs interior unit and the elevator is broken. I asked for an extension to get the items out until the elevator was repaired. nope. you get some extra carts and you can walk 50 yards to the next elevator. yeah. that's a no for me dog. so i left a dresser and couple kids toys in the unit and think that's it. Basically they called my cell phone probably 25 times and my office number another 25 plus times in what can only be described as harassment. THEN they contact the storage auction company and get my account suspended. Just an absolute abomination. By far the worst experience with any facility yet. I can only imagine how they treat regular customers.

Do not, I repeat do not rent here. When I moved in they gave me a rate of $96 and within 3 months…read moremy rent has gone up to $169!!! When I call to discuss my rent rate they say it's due to market rates. Which is crazy because they use low rates to bring customers in and once they are moved in the jack up the cost. I've tried to get ahold of the area manager for over 2 weeks and they are "not available" and let me know they will return my call. And yet, no returned call. I've also submitted an inquiry online and no response to that either. Only reason I haven't moved out is because I don't have the man power to move all my stuff all over but as soon as I do I am leaving this facility and never looking back. Don't do business with this company.

This place went to shit ! We moved out the rest of our stuff and never will rent a storage here…read moreagain. New person that works there don't know anything to what's going on. My lock was broken and stuff was missing. Beware!

Friendly staff, Gera was incredibly helpful and answered all my questions. All my needs were met,…read moreand my move was seamless! Thank you. The facility is incredibly clean, and great price points vs. others in the area.

Gerardo & Krystall are amazing!! I appreciate their hospitality and customer service especially…read morewhen it came to being knowledgeable on their storage units. I have been trying to find the best location to store my items and thankfully to them, they were able to assist and give me a peace of mind to store here! Thank you ladies!!

Scammers do not recommend THEY RAISE THE RENT FAST they have no customer service and a bunch of…read morehidden fees they try to steal your things I def do not recommend go somewhere else.

Worse place I have ever dealt ever. We were not even there 6 months when they tired to increase the…read moremonthly fee to an extra $100.00. When I called to find out why, try to give some stupid reason of cost of living bull crap. Then we move to small unit, again not even there 3 months an they increase the monthly fee. So glad we able to move to place where did not need this storage place. Really look into storage places before you choose one for your needs, but honestly this may not be the place, especially if the increase fee with not good reason!!!

This place is absolutely amazing. The staff they are amazing they always are so happy helping when…read moreneeded. The only down fall is I wish they were available Sundays

Place is meh. They'll give you good service at first . Once your their client seems as if they…read moredon't want to be bothered when you ask them questions . I'll be moving on soon .