I had such a great experience at Bay Area Flooring Design. I'm installing flooring for the first…read moretime and got stuck with an uneven area that needed a bit of underlayment. Lori, the owner, took the time to diagnose the issue and walk me through the solution. Most places would have charged me for a full roll, but Lori was so kind -- she cut me just the small piece I needed (plus a little extra) and wouldn't even take payment, even when I offered. That generosity and honesty is rare. Her staff, Sam and Samantha, were also extremely friendly and made me feel like I was part of a family business. Lori has been in flooring for decades, and you can tell -- she shared nuggets of wisdom I wouldn't have gotten anywhere else, all free of charge. I came in needing underlayment, but I left with knowledge, confidence, and a ton of respect for this company. Highly recommend Bay Area Flooring Design -- you'll be in great hands!

Stopped in yesterday to look at flooring and carpeting materials for a remodel. A good friend had…read morerecommended them as they shopped around a slew of stores as they redid their house with Luxury Vinyl Planks and said this had a ton of selections. It beat running around town. Bryan greeted us and we told him what we were planning on doing so he showed us options for both LVP and carpeting. He explained what the trends were as far as color choices, what would open up a space, tactile qualities for certain materials, cost-cutting solutions, different carpet pads, etc. It really narrowed down our choices in a very straightforward way. The store has a lot of materials and designers to help you out for even cabinetry. Bryan gave us samples to take home to put in our space and scheduled a time to measure the next morning. He came out, looked at the space, measured and explained options. We even received a quote a within a couple of hours! For now, I am impressed with the customer service from store service, timely follow-thru, professionalism and options for our project.

We had a great experience with Distinctive Floors, Martin and his team! Good communication and…read moregreat end result.

We hired Martin and his team to refurbish (sand, polish, stain) our mahogany floors for our 4000 sq…read moreft home and we couldn't be more pleased with the service and outcome. Martin and his team were communicative, reliable, professional and reasonably priced. They were a sincere delight in all areas. Martin worked with us on our desired color, stain and how to care for our floors. The team also accommodated our tight timeline to a tee. They were nice enough to discard our old carpets as well. I highly recommend Distinctive Flooring and would definitely use their services in the future.

After 5 bids from companies to have our aged hardwood floors resurfaced, we picked Peninsula…read moreHardwood...and we're glad we did. The entire crew is professional, efficient, and helpful. They custom-mixed just the right color, were careful with the baseboards, and meticulous in their work. Our floors are gorgeous! Highly recommended.

This is a very delayed review- I had my hardwood floors redone by Peninsula Floors last year, but I…read morestill find myself thinking about the experience so I decided it might be helpful to others to share. The bottom line is that the bulk of the work was good, I'm overall satisfied with the results, and am glad that we got the floors refinished. However, there were several details about the experience that would make me hesitate to recommend Peninsula to friends or others looking to redo their floors. - I was initially quoted ~7-8 working days to redo the floors. The initial work actually took closer to 13 working days, and it took another 7 working days on top of that to complete followup items after I reviewed the initial work. To be fair, I was traveling for about 5 of those working days during some of the initial work and probably caused a bit of delay in my own responses being slow, but I also don't think that all of the delay was due to myself. - When provided stain samples, I was initially provided the wrong names corresponding to the samples. This was only noticed because I asked for another set of samples in another area of the house and was confused as to why the colors varied so much, and asked about it- otherwise it's very possible I would have selected a completely different color than what I intended. - There was some damage done by the sander to our metal stair railing, which they did patch up with paint, but it's still visible where the damage was. Also, initially only some of the stairs in the home had the scotia trim replaced- when I asked the ones where the previous paint clearly showed they also used to have trim, they just added it to all of the stairs regardless of which ones did or didn't have it before. There was also a tricky area in a closet that I said I would be okay not refinishing, and instead it was sanded but not refinished due to not being able to get into that area- I would have just preferred the initial topcoat wasn't removed in that case, because that area is now just unprotected wood. None of these details were mentioned to me or provided as project updates until I asked about them. - Lastly, after I had sent the final payment through, I realized some of our doorstops were missing after having been removed from the trim to not get in the way of the sanders. I asked where the team may have left them so I could reattach them and got no response. It's not a big deal, they were less than $5, but later, after moving in, I also asked about if there were cleaning/maintenance products they would recommend and also got no response. Being completely ghosted after having dealt with some of the difficulties mentioned above really left me feeling like they totally wrote me off as a customer and was not a pleasant way to end the project. I think they do decent work, but I suspect they're a bit stretched thin and smaller/less important jobs are not supervised as much and don't seem like they have the same quality bar. If I were to do it again, I feel like I would have been happier supervising more closely from the start. Edit- I appreciate Juan's response (below and privately), however I do want to make clear that not everything was addressed as I was told they would be. For example, for the incompletely sanded and unfinished area of the closet I mentioned above, I was told it would at least have some form of finish applied, which never happened. There were a few other details like this, but at some point it was no longer worth my time to chase them down especially as we were getting close to our move in which we initially thought we would have far more buffer for.

I did research online and even contacted a few places before choosing Luxor. They were by far the…read moremost responsive and professional and personal. Brandy answered the phone on a Friday afternoon and was clearly busy with a customer. But when she called back she was friendly and to the point. A few days later Luis was at my place of business. He clearly knew about flooring and easily told me the material of my old floor and what had to be done to put in new vinyl flooring. It was that easy. In fact, the entire process was like that, from start to finish to after-install followups. Working with Brandy to choose my flooring materials and schedule the install was easy. She is extremely helpful and communicative, always to the point about availability of materials and lead times. In the end I got great new floors that I love and that my clients comment on again and again. And when I found some details that needed to be fixed, they sent their guys quickly with no questions asked. That's why I went with a professional flooring company. They are not a chain, they're a personal shop that gives professional, friendly, high quality service. I'm happy I chose them!

I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Gio, Brandon and crew have been amazing from the start. Great communication that makes getting you…read morehardwood floors looking great again! Highly recommended!

I am very pleased with Gio's Floors and recommend them highly. We had our maple floors recoated…read more(buffed and polished) so as to eliminate scratches and protect the stain. The floors came out beautifully. Gio and Brandon were very easy to work with. They always showed up on time to appointments, promptly returned emails, and answered all my questions. I would use them again.

Never again. Small…read morekitchen project was a nightmare. We started last Thursday 10/16/25. We were told it's a one day project (kitchen is approx 106 sqft) Took the day off moved appliances only for the job to not be completed. Missing transition pieces. They come back the next day (another day we took off from work- we both work out of the house). Pieces that were brought were clearly the wrong color. I feel like they were trying to make a quick fix we didn't agree to those pieces when finally someone admits to their wrong doing (they never ordered the transition pieces in the first place). right pieces are order but won't be here until Tuesday. So we wait another 4 days. Upon further inspection over the weekend I notice toe kicks weren't replaced correctly their uneven and off set. I notice chalking everywhere and just crappy work. We brought it to their attention and on day 6 it was semi corrected. But we are going to have to re do at our time and cost all of the toe kicks and quarter rounds. Back to Tuesday 10/ 22/25. Wrong pieces again with no solution but to come back Thursday. Thursday they bring new pieces but it still looks terrible. They're a flooring company. Better solutions should be available. Other pet peeevs. They left my garage a mess duand garbage on the side of my house never picked. We ended up dumping it on our garbage day. We are underwhelmed and so frustrated. Save your time. Go else where. Attached are pictures of all of the work that is currently damaged or falling apart. It's going to cost us to get it fixed plus and time. The finishing work matters to us

This company couldn't be more wonderful. I would never do business with anyone else. They were…read moreloyal, on time and did a magnificent job. I loved each and everyone who worked on my house. The best experience ever!!!

Excellent service, communication, and competitive price. Responded to quote request in a timely…read moremanner and provided ongoing project updates. Due to time restrictions on my part not all floors were refinished and therefore, it required the new refinish floors to match current floors as close as possible. Andres was able to do this where the new refinished floors blended very well with the other floors.

Andreas team is super detailed and will highly recommended it. Our floor is really get refreshed…read moreafter resand. They always come on time never late.

Jeff and Davis Floors were extremely helpful, very fair pricing, excellent quality. I highly…read morerecommend them

Jeff provided exceptional customer service and did a great job with the install of my new hardwood…read morefloors. He was even able to find the brand I wanted, at a lower cost, than the flooring stores in San Carlos.