1. Distinctive Floors

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Redwood City , CA

Distinctive Floors

4.9 (57 reviews)
Closed • 9:00 am - 4:30 pm

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Response time

10 hours

Response rate

100%

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Services - Distinctive Floors

Floor refinishing

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Part original wood and part new wood! So seamless
Viviana Y.

We love Distinctive Floors! Martin and everyone there has been so pleasant to work with and always very communicative and our floors look amazing! We moved into our place late last year and at the time, our floors were covered in mostly carpet and some parts of tile. We were recommended Distinctive Floors by our realtor. Martin and the folks at Distinctive Floors were quick to respond and came out to give us a quote. We found out that we had hardwood floors under the carpet (some parts were patched weirdly) and other places had cement under the tiles. They were able to match the wood in places where we had cement, patch up any damage, and stained to exactly the color we wanted all in a month. So far it's been amazing and all our family and friends compliment our floors.

Herringbone pattern beautifully executed.
Deborah C.

This is a family owned and operated business that walks the talk of "customer service". I used Distinctive Floors in 2012 when I installed hardwood on one floor and then again recently when I decided to do a Herringbone style on my top floor. Both times were excellent experiences. Not only did they do a fabulous job with the floor, they made the work stress free. The workmen were all very professional and respectful of my property. Some may not consider that an important element, but I appreciate well groomed and polite craft people in my home. Icing on the cake! In addition, Fabi in the office was equally professional and in tune with what makes a remodel experience easier: quick responses, scheduling sensitivities, and empathy. Kudos to Martin for recognizing that details are important and building a great team and company.

expanded the sample stains for us cuz we couldn't decide
Lawrence L.

We used Distinctive for our whole house remodel. Great communications with us throughout the process despite some hiccups with our building team. They were patient and got us the hickory flooring we preferred. After our initial stain came out too light (our fault we could not project how it would look from the initial sample stain), they resanded/restained for a fair price. We're very pleased with the final results. Oh, we also had them install carpeting and that was great also. Highly recommend!

Danny N.

We met the owner Martin from Distinctive floors from a referral from a neighbor. From first meeting with him we were comfortable working with his company. As promised he began on time, gave us work day updates and finished in a print time. We purchased engineered hardwood floors from a dealer Martin deals with. We had 4 bedrooms and office done as well as baseboards. They also did our staircase steps. We decided to redo our staircase including railings and skirting. Martin referred us to a staircase company he works with. This referral proved great as our staircase came out beautiful. Although Distinctive floors wasn't doing the staircase work they communicated with staircase company while keeping us up to speed. Distinctive floors worked great with staircase company. We are very happy with the final product.

n empty living room with a fireplace

I cannot recommend Distinctive Floors enough. They replaced old flooring for most of our house and remodeled our curved staircase. We couldn't be happier! Their prices were fair and we were happy with their workmanship. We worked with Isaac and found him very trustworthy/honest. The service level he provided was top notch. He was very responsive and communicated very well - keeping us updated throughout the entire project. There were no surprises. The whole experience working with them was great. I wish I had this experience with all my contractors.

Shana L.

Stunning floors! The whole Distinctive Floors team was great to work with. Martin, Issac and team were professional, prompt and worked within our short timeframe to deliver beautiful floors in our home. Very impressed with the work and would highly recommend!

karen l.

Martin and his crew are amazing. They installed all the hardwood floors when we remodeled our house. Martin sourced the floors we had picked out and ordered them at a very reasonable price. His team were super efficient. They worked well with the other subcontractors and finished the instal when they said they would. Their craftsmanship is superb. We needed custom covers for some of the heating vent covers in the floor. Martin ordered them and came out himself to help his guy with the install. They were an intricate install and they took their time with fitting them properly. They stained them too to make them a PERFECT match to the floors. I can't recommend Martin and Distinctive Floors enough!!

he living room of a home

Martin, Isaac and their team were incredible to work with it. They came highly recommended from a friend and we couldn't be happier with the outcome. From the beginning consultation, guidance with selecting new flooring, installation and planning of the project from end-to-end they went above and beyond to partner with us every step of the way. We have worked with project teams for home upgrades and I would say this team went the extra mile for the project, including, protecting our home so that there were no damages and making sure that all other aspects that required onsite support were met, which included, coordinating a POD drop off, re-installing and refinishing stairs and painting base boards. They worked with our schedule to ensure that we could continue our day to day with our two kids and puppy while they worked on the project. I cannot say enough wonderful things not only about the quality and craftsmanship of the installation for our flooring and stairs. The bonus is how AWESOME Martin and Isaac are, truly nice, genuine authentic leaders. Can't wait for another project with this team!

After

We needed to refinish and do some repairs to our floors before moving in and we're so happy we went with Distinctive floors. Martin and his team are amazing! They were professional, prompt, and their communication was outstanding. They walked us through the process and provided updates along the way. They brought our floors back to life and made our home feel like a new home. We will definitely call Martin and his team if we ever need help with our floors again!

Turned to Martin and Isaac again to refinish floors in our new house. They were, as expected, amazing to work with, and provided excellent advice on color. I especially appreciated them working within my tight timeline to finish before the movers arrived. They even replaced the heater vents to match the floors, and repaired some old floorboards, no extra charge. Gorgeous results! Call them, you'll be delighted with the results.

Hallway, living room, dining room

After another "highly recommended" contractor damaged my original custom hardwood floors, I called 8 companies to quote saving them. 7 said they were destroyed & tried to sell me removing & replacing with expensive new floors they happened to have in stock. Only Isaac & Distinctive Hardwood Floors were honest. Here's the result!! I. Am. Thrilled!!! They showed up a tad early (wow!!), ready to work, wearing masks & COVID compliant. They used equipment that collects the dust, unlike the last guys who covered my stuff in plastic; yet every room (to the window sills) were covered in a thick coat of dust. What a pleasant surprise! So professional, pleasant, hard working and fast. Way faster than the last guys. Bottom line: HONEST, COVID compliant, really clean, fast, professional and good prices.

n empty office with black cabinets

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14 days ago

We had a great experience with Distinctive Floors, Martin and his team! Good communication and great end result.

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These guys came out quick and finished the job in a timely matter. They did a good job with the prep work and clean up.

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Thank you Mr Barker. We really appreciate your business.

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Page 1 of 2

Ask the Community - Distinctive Floors

Review Highlights - Distinctive Floors

“Martin and his crew at Distinctive Floors did an amazing job restoring the original hardwood floors in our 80 year old house!”

Mentioned in 40 reviews

Read more highlights

The Floor Store

The Floor Store

(220 reviews)

I needed carpet for one room. I went to the Sunnyvale store. Avery greeted me and when I…read moreexplained what I needed he immediately found what I was looking for. Perfect! Quick check out with my information and ordering. I soon got a text from Diana to schedule the installation, and confirmation the day before. Alex and Julian showed up to install exactly when scheduled. The were communicative and respectful of my home. They quickly and efficiently moved my furniture, took out the old carpet and padding and then installed the new padding and carpet. They had me check that everything looked as I expected and replaced the furniture perfectly. The whole experience was quick and easy. I had been putting this off as yet another project, but this group made it almost a non-issue. Refreshing.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.

Elite Hardwood Flooring - Partial living room image with a bit of the baseboards they expertly removed & reinstalled.

Elite Hardwood Flooring

(139 reviews)

100% satisfied, excellent work!…read more Needed hardwood floor recoating for my living room and small hallway. I searched Yelp and chose Elite because they had 5 stars, and they did not disappoint. Appreciate the attention to detail in their work and above and beyond service. They had a great price point compared to other quotes I received. Communication about the project was easy, clear, and upfront. They arrived on time and were very knowledgeable/ helpful about wood (after) care. I will absolutely use Elite in the future and recommend them to anyone in need. Hope this helps others!

After getting 5 on-site quotes from various flooring installers, we knew we had made the right…read moredecision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them. After getting 5 on-site quotes from various flooring installers, we knew we had made the right decision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them.

Peninsula Hardwood Floors - Hardwood floor refinishing for Adobe Systems in San Francisco, CA.

Peninsula Hardwood Floors

(85 reviews)

After 5 bids from companies to have our aged hardwood floors resurfaced, we picked Peninsula…read moreHardwood...and we're glad we did. The entire crew is professional, efficient, and helpful. They custom-mixed just the right color, were careful with the baseboards, and meticulous in their work. Our floors are gorgeous! Highly recommended.

This is a very delayed review- I had my hardwood floors redone by Peninsula Floors last year, but I…read morestill find myself thinking about the experience so I decided it might be helpful to others to share. The bottom line is that the bulk of the work was good, I'm overall satisfied with the results, and am glad that we got the floors refinished. However, there were several details about the experience that would make me hesitate to recommend Peninsula to friends or others looking to redo their floors. - I was initially quoted ~7-8 working days to redo the floors. The initial work actually took closer to 13 working days, and it took another 7 working days on top of that to complete followup items after I reviewed the initial work. To be fair, I was traveling for about 5 of those working days during some of the initial work and probably caused a bit of delay in my own responses being slow, but I also don't think that all of the delay was due to myself. - When provided stain samples, I was initially provided the wrong names corresponding to the samples. This was only noticed because I asked for another set of samples in another area of the house and was confused as to why the colors varied so much, and asked about it- otherwise it's very possible I would have selected a completely different color than what I intended. - There was some damage done by the sander to our metal stair railing, which they did patch up with paint, but it's still visible where the damage was. Also, initially only some of the stairs in the home had the scotia trim replaced- when I asked the ones where the previous paint clearly showed they also used to have trim, they just added it to all of the stairs regardless of which ones did or didn't have it before. There was also a tricky area in a closet that I said I would be okay not refinishing, and instead it was sanded but not refinished due to not being able to get into that area- I would have just preferred the initial topcoat wasn't removed in that case, because that area is now just unprotected wood. None of these details were mentioned to me or provided as project updates until I asked about them. - Lastly, after I had sent the final payment through, I realized some of our doorstops were missing after having been removed from the trim to not get in the way of the sanders. I asked where the team may have left them so I could reattach them and got no response. It's not a big deal, they were less than $5, but later, after moving in, I also asked about if there were cleaning/maintenance products they would recommend and also got no response. Being completely ghosted after having dealt with some of the difficulties mentioned above really left me feeling like they totally wrote me off as a customer and was not a pleasant way to end the project. I think they do decent work, but I suspect they're a bit stretched thin and smaller/less important jobs are not supervised as much and don't seem like they have the same quality bar. If I were to do it again, I feel like I would have been happier supervising more closely from the start. Edit- I appreciate Juan's response (below and privately), however I do want to make clear that not everything was addressed as I was told they would be. For example, for the incompletely sanded and unfinished area of the closet I mentioned above, I was told it would at least have some form of finish applied, which never happened. There were a few other details like this, but at some point it was no longer worth my time to chase them down especially as we were getting close to our move in which we initially thought we would have far more buffer for.

VM Flooring and More - Waterproof Laminate stairs installation

VM Flooring and More

(258 reviews)

Newhall

After months of comparison shopping, trying samples, and changing our minds, we decided to pull the…read moretrigger on new manufactured hardwood flooring from VM Flooring. Jack and Chad were incredibly patient and helpful as we considered our options and settled on the flooring we ultimately selected. Jack even came and remeasured our floors after we decided to install a mix of straight planks and herringbone. We considered a few vendors but VM Flooring had the best selection, a fair price, and we felt very comfortable with their service. The finished floors are absolutely beautiful. The installers did amazing work, were very courteous, and went the extra mile to make everything perfect. We are really happy with the results and would definitely recommend VM Flooring to anyone considering new floors for their home.

Earlier this year, I needed help to replace the flooring in my kitchen towards the end of our…read morekitchen remodel. I thought I could DIY the whole job, but as I was finishing the demo of the old flooring I quickly realized that it was WAY beyond my abilities! I got an incredibly fast response from Jack, who was able to visit and give a detailed quote. He explained what work would be required, and how to handle the prep work to get the job done right. Anatoly did a thorough job leveling the floor, installing the new flooring and re-installing the trim board. I was impressed by the team's attention to detail while still finishing the job quickly. I'm so glad that I worked with VM Flooring - now I just wish I had worked with them from the start instead of trying to DIY at all!

Distinctive Floors - flooring - Updated November 2026

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