It's what it is. A self service find and pull a part. Makes for a cheap and I believe rather fun…read moreday to find car parts. Bring tools though!

staff is rude parts are over priced and the yard is not organized like it use to be kind of like…read morethey gave up at being a successful business

I needed to replace my car quickly after it was declared a total loss. Since I had a rental through…read morethem, these guys reached out and offered me the opportunity to check out their inventory. I was a little skeptical at first, but they made the process easy. I was able to test-drive two cars of my choice and ended up going with the second one. The price was fair, and the financing process was incredibly fast, one hour tops! My salesman, Brandon, was great! He was helpful throughout the process and was able to get me the lowest interest rate available. They also made things even more convenient by allowing me to drop off my rental car right there at the dealership. So far, I'm very happy with my new car and the overall experience. They made what could have been a stressful process smooth and hassle-free. Definitely a positive experience. So far, I'm very happy with my new car and the overall experience. Definitely a positive experience during a stressful time!

My family's experience was so bad, I had to write this warning so people can make an informed…read moredecision on whether they want to take the chance. My family and I have purchased three vehicles with Enterprise at the Speedway location in Tucson. In 2017, I purchased my first vehicle with Enterprise, and it was such a smooth and easy experience that when my wife was ready to purchase a vehicle in 2024, we chose to work with Enterprise again. The experience with purchasing my wife's car was mostly smooth, but we did have our first encounter with the manager of this location, Robby. I don't have enough characters in this review to give all the details, but long story short Robby displayed aggressive behavior in attempting to strong arm my wife into paying for something Enterprise agreed to pay for on the day of sale. After reflecting on my most recent experience with Robby, this seems to be a tactic he frequently uses. Despite the initial encounter with Robby, we were still satisfied enough with our experience and the cars we purchased to recommend friends and family to utilize Enterprise for their car purchasing needs. We were so satisfied that we decided to utilize Enterprise for a third time in 2026 to trade in my first vehicle and purchase a newer one. The sales representative we worked with was fairly new at his job, but he was an overall pleasant person to deal with. The representative made representations consistently via text and verbally about the amount that would need to be paid for the vehicle at close. Based on what was represented and agreed on, we decided to purchase the vehicle outright without financing as we had done with our last vehicle in 2024. After spending many hours in the Enterprise office getting the paperwork together, we confirmed with the representatives several times that everything was in order before finalizing the sale. The purchase was completed May 13. Sometime before Independence Day, I noticed that on June 29th I had missed calls from a number I was not familiar with. I listened to the voice message left by the number and discovered it was the sales representative from Enterprise vaguely referencing the need for me to complete financing on the vehicle I purchased a month and a half ago. This was strange to me as we had paid for the car in full. The following days I was also sent text messages and on the 3rd of July, while I was on vacation, Robby began calling me and my wife. My wife attempted to call Robby back on the 5th but was unable to reach anyone or leave a message. On the 6th my wife called Enterprise to figure out what was going on because it began to feel like some kind of scam was underway. Robby initially spoke with my wife and was extremely aggressive and disrespectful, speaking over her and insisting that we did not pay the full amount and actually owed them money. At one point my wife inquired why Enterprise was attempting to contact us over a sale which had been completed over a month and a half prior, and Robby falsely claimed that Enterprise had been attempting to contact us "for a long time." My wife corrected Robby that Enterprise had only contacted us within the last week, and Robby replied by stating "Oh I don't know I just found out about this recently." Which further fuels the suspicion that Robby is willing to obfuscate the facts to leverage the situation in his favor. His willingness to lie doesn't inspire confidence that he is representing the matter accurately. My wife attempted to communicate with Robby about the events prior, and he told us that his sales representative was new and made a mistake in how much he told us to pay. Robby began demanding we "make it right" and made claims of how "nothing in life is free" and we "have to pay what we owe." At this point my wife conferences me into the call and Robby grew increasingly frustrated with us, stating we needed "to make it right" implying we did something wrong during the sales process when clearly he was trying to shift blame for some mistake that was made on their end. Ultimately, we paid what was asked of us on the date of purchase, if there was a mistake on Enterprise's part, I'm unsure how I can "make it right", and I certainly don't appreciate being aggressively harassed on vacation or during my workday. I also don't appreciate Robby attempting to make it sound like I have done something morally wrong. I will never deal with Enterprise Sales in Tucson again as long as Robby is manager.

I went in there today. They have an F550 for sale for 25K which is way overpriced In my opinion…read more Its been a month since they post it or longer, went in there today and offered them 22K cash out the door. The guy named Hector just laughed at me and said nah! wouldnt even negotiate at all. I guess they let 22 Grand walk out the door.

Worst Company to buy from. We bought a car a year ago from them and right after buying it things…read morestarted breaking when I took it back instead of fixing the problems they shoved electric tape where check engine light was so we couldn't see the light. Of course it failed emissions. Be very wary of them.

I had a great experience at Carmax. The saleman was knowledgeable and friendly. You might spend a…read morelittle more than another used car dealership, BUT the quality of vehicles at Carmax is so much better. Don't get burned, go to Carmax.

These people are very dishonest. I needed a new fuel efficient car- so with the low key reputation…read moreof Carmax, they were one of my first stops. I found a car that was very close to what I wanted and the physical location of the vehicle was in California. It was 161.96 to transfer the car from Palmdale to Tucson. I paid that fee on 08/31. On 09/04, I was notified that the car had arrived in Tucson. Because of the holiday, I called in on 09/08. When I was connected with a representative, they let me know that even tho I had paid to have the car transferred, the car was not reserved in my name and anyone could buy it. I let the representative know this was disconcerting because I was told that the car would be reserved throughout the process. When we began the "financial" process, it was determined that the rates I was quoted during pre qualification were not even CLOSE to what the real numbers were. If I had seen these numbers initially, I would have never paid to have the car shipped in the first place. This is classic bait and switch so they can get extra funding to move their inventory around. Fuel costs are high so they get extra money from consumers like me by baiting us in with unrealistic numbers on their "Pre Qualification". When the poor consumer learns of the "real" numbers, either they bite the bullet and pay, or walk away. I called in to their "Customer Relations" department and tried to get a refund. They laughed and told me there was zero possibility of that happening. I walked away and I am so glad I did. I did the deal with Carvana. The rates I was quoted with Carvana stayed true throughout the entire process. No bait and switch. And oh-- the downpayment was lower with Carvana and APR was a great deal lower. Skip this place. They are scammers. Do yourself a favor and either go with a old fashioned dealer or go with Carvana.

Enjoyed shopping at CarMax!…read more My Saleslady Tricia met us at the door. She was pleasant, knowledgeable and very helpful. The car I was looking for was not at that location. I had another vehicle in mind, but before we looked I told her what I wanted it to have. As I mentioned the options she checked them off. When I finished they had one on site. It had everything I wanted, when I began looking at it, I asked Tricia for a comparison as to the my original choice. Like size, power and a few other thing, Tricia answered all of my questions knowledgeably. We took a test drive and she could tell I still had questions on my mind. She suggested going home to think about it and research it a bit more, I was a bit shocked, a car sales person actually telling me to think about in and not to leave without signing, We returned the next day to buy the vehicle. Tricia did one final inspection of the car and found 2 problems I had missed and filed a work order for repairs. I would recommend giving CarMax a chance for your next purchase.

I sold my 2019 Subaru Crosstrek here recently. It was such an easy process! I used their online…read moretool to get a quote for what they'd purchase the car for. I went in and they gave me the exact amount I was quoted. The entire sell process took about an hour which was very nice. I definitely recommend this carmax if you want to sell your vehicle!

We were looking for a vehicle for my teenage son and Len's was recommended to us by our mechanic…read more We found a vehicle online on their website and I called and got to deal with Josh. They really worked hard to make sure we were getting not only what we wanted but ensuring the process was as smooth as possible. Josh was professional and courteous throughout the whole buying experience and even checked in a couple of days after to make we were still happy with our purchase. I love the relaxed atmosphere and REALLY appreciate the no-pressure sales approach. Will be returning in the future. Update After taking the vehicle in for a purchase inspection with our own mechanic it was found to have bad brakes and rotors. Although dealing with an older vehicle we expected to find some issues, this was one that should have been caught before selling it. I called and spoke to Josh and they immediately had me take it to their mechanic who redid the brakes and rotors at no cost to me.

I'm a former owner of a car dealership, so I know all the tricks and twists. Needed a car for a GF,…read moreso remembered Lens on Stone. It's now run by the grandson of the Len I knew. That Len was a honest, really wonderful owner. The Lens today is maybe better, but NO BS, no underhanded stuff...just a small dealer with solid inventory, and yes, you CAN trust what they say. Remember, they are selling used inventory, and may not know every in and out of a certain car, but they will tell you what they know. You CAN trust these guys! Thad Appelman The Tucson Car Company, 1st & Prince, 1990-1996

Able to come quickly, professional service, delivered correctly. I'm very happy with the company…read more Highly recommend.

Owner was extremely rude to me. Disrespectful and arrogant. Flippant, cavalier, supercilious, and…read morethe list goes on. Obviously I will never use them again!!