This is the ONLY place to buy a used car. The Explorer I bought was in good condition except for…read moreone headrest that did not work properly. They arranged to have it fixed and were kind enough to deliver the car to my house that's an hour away from Tucson. Great customer service!

Nice cars, easy to work with sales people, and best trade in offer in town. Offset of top trade…read morevalues is that their cars cost full price, but didn't see any rusty undercarriages or hidden problems. I'd shop here again, woman shopping for a car and this felt like a safe space compared to many dealers.

I purchased my car from this CarMax location, originally had a shipping request but I was too eager…read moreto wait so I drove to Tucson and I'm so happy I did. I've purchased 3 vehicles from CarMax and this was my easiest and quickest experience between 3 AZ locations. All of the staff was so friendly and efficient. Thank you to the Tucson East Team! I couldn't be happier with my first mommy car and the perks of purchasing at CarMax!

Car Max on 22nd in Tucson is amazing !! No one in commission so no hassles or pushy salespeople;…read moreeveryone really nice : by far, the BEST car buying experience we've ever had !! Very knowledgeable, polite & courteous staff who fixed problems with our intended purchase with no hassles or extra charges. We always thought Car Max was on line; their showrooms are beautiful; if we need to buy a car in the future, we'll certainly start with CarMax !!

I highly recommend Jackie at the Tucson East location!!!! I first want to say this is my third car…read morebuying experience with Carmax, and I've been happy every time!!! I was in Tucson for work and live in the Phoenix metro area. I'm in the market for a new vehicle and had some time open after work. The Tucson East location was a mile from my hotel so I decided to cruise over and check out what was on their lot. Jackie was amazing. She helped me identify a car and went with me on the test drive at my request since I don't know the area super well. I ended up loving the car and shipping it to a location near my home. I'm still waiting on the arrival of the vehicle- but just wanted to give a shout out to Jackie who was sweet, amazing, personable in every way and very encouraging of helping me compare and review all options. Go see Jackie at Tucson East Carmax for a great car buying experience!!!

I purchased an 2013 Infiniti G37 at Tucson CarMax. Post purchase, I had it inspected at the…read moreInfiniti of Tucson I've gotten service from since 2017, with my last G. The Infiniti techs found a laundry list of major issues. Dark AT fluid, cracked drive belts, dirty air filters, dirty cabin filter, head gasket leak, cracked heater hose, 12 years old old spark plugs that the manual says are change by time, which is 10 years, brakes at 3mm, and dark and dirty differential fluid. Total about $3117. CarMax refused to change the dark AT fluid, which called for replacement, by time or mileage, claiming it was not dark. CarMax refused to change the cracked drive belts, claiming they were not cracked, claimed the head gasket was not leaking, and refused to service, denied that the plugs needed replacing, claiming "well, they could have been replaced already", and finally, denied that the differential fluid was dark and dirty, and again, refused to service. So I am left with about $1200-2000 in undone, needed maintenance. CarMax did change the filters, the heater hose, and changed the front brake pads and rotors. Not quite half the work. You decide who you would trust. Infiniti of Tucson has done right by me for nearly 10 years. Calling their technicians liars doesn't sit well with me. At this point, I wouldn't let CarMax service my lawnmower. There's also taking three weeks to get the car shipped from Amarillo to Tucson and drivable by me. CarMax did refund $651 in shipping. CarMax might inspect 125 systems in a world where cars actually have that many systems. They check the oil, put new shit tires on it, and there's your rigorous process. Buyer **cking beware. The one star is for the shipping refund, or it would be zero stars. CarMax is more like The Car Lots.

Pull-A-Part sold me a vehicle for $2,700 that broke down just two weeks after purchase. The car had…read moremajor mechanical issues that were not disclosed at the time of sale, leaving me and my mother without transportation and out of a significant amount of money. When I reached out to the company for assistance, they refused to take any responsibility or offer a resolution.I believe Pull-A-Part took advantage of us by selling a faulty vehicle under false pretenses. Their lack of transparency and unwillingness to stand behind their sales show a serious disregard for customers. I would strongly caution others to avoid purchasing vehicles from this business.

Management and the buyers were great but when it came to picking up the car the dispatchers and…read moredriver were the most unprofessional I have ever experienced. Alex was in particular rude and disrespectful.

This vehicle has a bad engine do to unfiltered air coming from the PCV connection that you can see…read moredisconnected in the photos . This photo is from Carvanas own website before I purchased the vehicle. The are not honoring the warranty

omg the cars are in shitty shape when they arrive and silverock sucks for coverage…read more beware !!!!

This place was by far the best place I've gone to to buy a car. Salesman Angel was out of this…read moreworld, he went above and beyond to help me get my choice of vehicle. He even sat down to talk to me when I was having a breakdown, at the time of me signing to get my car I had gotten an emergency phone call. Angel was just that an angel to me as I'm in tears and filling out my paperwork. If I ever need to buy another car this is the place I will go to. Go check them out and see Angel for assistance.

When i picked up my vehicle is was making a clunking noise from the front end, they worked on my…read morecar twice. When i received the car back the steering wheel and front tires were crooked. When i spoke with Rocky he said to go through the warranty. The warranty explained they do not cover the front end either being not aligned properly or not being aligned at all when it was suppose to be aligned when the rack and pinion was changed. I explained this to Kim(the office lady) after talking with the warranty company and she said she understood why they wouldnt cover something like this. A few times i was told someone would call me back about this, no one called. At the time i started calling all that i could notice to the eye/ear was that the steering wheel was crooked, the original clunking noise was back and the front wheels were pigeon toed(pointing inward) due to this it started to wear a balled section along the outer edge of the front tires. Because i am not a car mechanic, i looked over the 5 year maintenance plan i was given when purchasing the vehicle. Firestone complete auto care is a participant in this program. After seeing this i have brought my car to the local firestone complete auto care place here local to me. They have diagnosed what is going on with the front end of the car. Per Firestone complete auto cares inspection: the car was given back to me with the front end is so far out of alignment that it is twisting the other mechanical parts of the front suspension and steering. Due to this it has damaged the front tires, suspension, control arms and sway bar bushings. This is all explained in the documentation that they provided and i have attached below. To recap, i had originally brought the vehicle back due to a clunking noise coming from the front end. The inhouse mechanic said it was the top of the front suspension and mentioned the rack and pinion was bad as well. The 2nd time the vehicle was brought back was to replace the rack and pinion. Our appointment was for 930 or 10 a.m., it was explained we had to wait in town for the vehicle to be done, at 1 pm i stopped back in and asked the mechanic if he was done, he stated he hadnt even started on my vehicle yet. Per your mechanic he stated he needed 2 hours to complete the repair, and 1.5 hours to bring the vehicle to have it aligned and return with the vehicle. 1.5 hours after he started to work on my vehicle i was called and told it was done and i could come pick it up. I have reached out once a week to confirm if the alignment was done. Last week or the week before i was able to speak to and ask Rocky if the alignment was done, Rocky stated that the mechanic there stated yes the alignment was done. This vehicle is not safe to drive now at this time. I do a lot of driving for work, i have had to park this car while i have been waiting to here back. This is a direct result of the mechanic either not doing the alignment, or whom he brought it to did a terrible alignment job which in turn has damaged/ruined the main steering/driving components of the vehicle. I do not recommend this USED car dealer.

I'm a former owner of a car dealership, so I know all the tricks and twists. Needed a car for a GF,…read moreso remembered Lens on Stone. It's now run by the grandson of the Len I knew. That Len was a honest, really wonderful owner. The Lens today is maybe better, but NO BS, no underhanded stuff...just a small dealer with solid inventory, and yes, you CAN trust what they say. Remember, they are selling used inventory, and may not know every in and out of a certain car, but they will tell you what they know. You CAN trust these guys! Thad Appelman The Tucson Car Company, 1st & Prince, 1990-1996

Great people and fair prices. The staff is friendly and do not have your typical pushy…read moreoverly-agressive salesmen.

Gold Star service! Through their ingenuity and experience they were able to replace a faulty part…read moreon our 2021 Toyota Highlander in a fraction of the time and cost. Precision Incorporated is my new auto service cente.

As an old school car guy with two young boys from the east coast out at University of Arizona. I…read morehad to find a trusted shop I could send their cars to for service and upkeep. The team at precision is just that, a true team for me as I'm teaching my young men about the attention to details on their cars, and great service. Enrique had been a pleasure to work with and all the work is at a reasonable price, done to my old school precision standards, and pleasant waiting room. We are surely thankful we've come across this shop while the boys are away at school.