Tyler is the best! Always prompt, courteous, thorough, and professional. He's the BESTread more

We have a great guy steron he is great, when he comes are dogs love him he gives them a moment. He…read moredoes care what we need and does a great job.we never have bugs he gets rid of them .

If you are reading this find some other company than Orkin. Please don't get cheated like we did…read more We have everything in emails and photos to prove their incompetence and or apathy. We should have known since most of the contract we signed dealt with arbitration and not suing them. They told us we had a bad mice and snake problem in our encapsulated crawlspace and attic, and probably the walls too. The work they quoted was expensive but based on other quotes they were on the high side but in line. They quoted 5 things to do. 2 of which they did not do at all, the other 3 they did attempt were complete fails. They incompetently or accidently unencapsulated our crawl space as well. We had to fix that ourselves. They came out 4 times and we had to be there to watch them since each time they did less work, and worse job. The managers came out the last time and it looks laughable. If Orkin's goal was to keep doing so bad we'd say don't come back and quit wasting our time then you succeeded at that! If this is the best you can do, your competitors appreciate you! Us on the other hand feel cheated out of our hard earned money for a piss poor job and apathetic and incompetent organization. I plan on working my way up the Orkin chain of command and file a BBB complaint. Attached photos are AFTER they said they were done. We have many more if you're interested or Orkin's competitors.

I had work done at my home where drain was not put correctly. Have been trying for 4 months to get…read moreproblem fixed, but get excuse each time for not responding. Do not use orkin for anything for once there done u never see them again

Stephanie was very professional and I look forward to working with her again. Great and timely…read moreservice.

Highly recommend this service. They listen to your concerns and are friendly and timely! A great…read morevalue for pest control. The owner is authentic and honest and really loves her work so much her main goal is to help! Can't recommend this company enough!

I had a new person- Adam. I was very happy with his service. He was professional and we walked the…read morehouse and he asked questions about any concerns I may have had. He was done in less than 15 minutes and did a great job ridding my home of spider webs! I hope Adam stays on our route!

I bought a house and the previous homeowners used this company for the termite services. I have…read morebeen in and out of the country for the past several months and one day I pulled in my driveway to find a representative from Northwest forcing my locked privacy fence open. He got in my backyard and when I approached him and asked where his permission was to enter my property, he said he did not need one. That it was not criminal trespassing. So if you want these people just to come into your property whenever they feel like it, hire them. Their customer service is extremely unprofessional. If they needed to remove 'their property' from my property, just like they harass you to get into a quarterly membership with them with emails and mail correspondence, they should also let you know that someone is coming and requires access to your backyard and the privacy of your home.

I was notified and reminded when Jonathan Trollinger was near and have me a 10 minute heads up. I…read moreasked him to look at a couple of things and he explained what he was going to do. When he finished he let me know what he has done and what to keep my eyes on. I was them sent a note letting me know if I saw anything after he left just call in and they would return free of charge. I have used Bulwark for many years and I'm very happy with them.

Do not use this company if you have a serious problem. One of my houses was infested by mites and…read morefleas. I had them add interior and exterior flea service and the problem has only gotten worse. They have treated my house twice and you can walk outside just a few feet and see mites all over . I can not be in my house it is so bad. I have removed the furniture and have no pet and they still can't seem to solve the problem. I noticed when I was lucky enough to be there that they basically brought 5 cans of alpine spray and hit windows and doors thinking that was going to fix the problem . I was not allowed to speak to the service guy working that week unless I happen to be there when he showed up. You can call a 1 800 number and they will send the guy a message but you are not allowed to have his name or number. They are not local to chattanooga and I have no idea who they are dispatching me with when you call. Never been the same person in about 10 calls. You can also tell by all the reviews they push their sales technicians (they are definitely not pest experts) to get reviews. Basically a marketing company .