Simply put!! Plain and Simple!! OUTSTANDING!…read moreAn authorized Rannai service rep who takes pride in his work and does not hesitate to return your call!!

We needed our water heater replaced. Justin&Crew got the job done, and everything worked out…read moreperfectly. Pricing & Service all worth it. Awesome job guys! Will always recommend you folks to anyone in our neighborhood and nearby towns. Thank you Thank you!

These folks are fantastic! They showed up promptly and had our heating issue resolved in less than…read morean hour-and the price was about 5 times less than we thought it would be. They COULD have taken advantage of us and replaced the whole compressor but they zeroed in on the actual problem right away. We are definitely keeping their number in our go-to file. Go with Harthausen Heating and Air Conditioning!

Casco was the third plumber I called to fix my leaking shower drain. Other had cancelled my…read moreappointment that morning after I waited an hour for the technician. Second one told me I needed to replace my fiberglass shower and provided a written estimate of $6,885.50! Shawn Carter from Casco came out the next day! Wearing shoe coverings, which I REALLY appreciate, he took the drain apart through the access panel in the ceiling below, cleaned all the existing components, added plumber's putty, and screwed it all back together. NO leaks since. Just plumber's putty! Because of my age and disability, I could not have done this myself. From now on I'm calling Casco! JF Krizan

Have had 4 plumbing visits 2 were di ok. My major complaint is that they sent me an email to join…read moretheir Priority Service I thought might be a good idea but don't be fooled after they get their hooks into you they make you jump through hoops to leave the program. It didn't take much to join but now trying to leave they want written notice and a 30 day termination. In this day and time we shouldn't be subject to this deceptive practice.

They had a lot of good reviews on Google so I didn't really dig. This is my experience with them. I…read moreneeded a kitchen sink faucet replaced. They told me it was $98 for the service call but that would be credited back if they did the job. Quoted me over $1000 to replace a kitchen faucet if I used their faucet. No other plumbing issues, the handle just broke off the old faucet. I asked how much the labor rate was if I just bought one and had them put it in and the guy said they couldn't tell me because it was job specific, and he'd need to see the faucet. Keep in mind this is a basic replacement, so I paid $98 for him to be in my house 10 minutes and he wouldn't even tell me the hourly rate. I went to Lowes, bought my own faucet and found a plumber to install for $135.

We had furnace fan start squealing and it was already beyond 18 years, so replacement was the only…read moregood answer. We decided to get BOTH systems replaced and we did get a discount. Daniel Marchand and Gary were not only professional , polite and cleaned up the mess after finishing the installation. They explained all the changes. We wouldn't hesitate to recommend them for HVAC.

These guys were wonderful. Friendly, helpful and honest. Explained what they intended to do every…read morestep of the way, kept me well informed and included me in the decision making process. They were willing to accommodate my special requests and even offered to come back later that day to "give me a little more time." So nice! They were knowledgeable and efficient but more importantly they treated me so kindly...I would highly recommend them to anyone. A good experience all the way around.

They came to install a dishwasher and took care of a bigger plumbing issue that I didn't realize I…read morehad. They took care of everything in the same appointment. So glad my neighbor recommended them. They're excellent

On 7/28/2020 a price quote was emailed to us for a shower to be installed and the quote was…read more$3,850.00. Prior to signing off on this quote I question that someone should come back to assess the estimate again and I was told that it would not be necessary. Thereafter, I signed off on the contract for the quoted price of $3,850.00. There was concrete that had to be broken up to have the shower installed which was done. Digging started and my wife was informed that they had to build a wall. I was not home at the time this wall issue was addressed. My wife called me and informed me of the wall that was needed. I gave the ok to let them add a wall. Later that evening I was shocked to hear that a 5' wall was an extra $400 that was not in the original quote. Donnie stated that he didn't realize that there was no wall present when he did the estimate. Had the work not started I would have cancelled the work because the price was not what was agreed on. This was very disappointing to see the price increase this dramatically. I arrived home after work, and I was shocked to see that the wall for the shower was actually in the doorway. Now the bathroom entry door only opens half way so we have to enter sideway. Towards the end of the job Donnie stated that they could install another door to open outward or move the doorway. I did not agree to the additional work because the extra charge for the wall was snuck in. The shower was installed and works fine. The job is now complete and I was informed that I would not be charged for the toilet valve that they broke. In my opinion this obligation was not met, and under duress I paid the extra $400.

I called in the morning. Was told I'd be called back. Waited more than a day. Unfortunately no…read morecallback. I'd have appreciated a straight up "no", or a suggestion that I might prefer to call someone else. But he kept me on the hook until I gave up. Looking for someone else now. I don't consider it professional not to call back when you say you will call back, but unfortunately too many contractors are good, efficient, but not professional business people. Shows a lack of integrity. Maybe he's a great electrician and a great guy, but not a good experience.

Quick to come for a new water pump. Very professional. They also shut down a hot water tank that…read moremight have leaked to our downstairs from our attic and drained it. We just didn't need it. Thank you D&D

I've used D&D for my home and business for years. I will no longer use them or refer business to…read morethem. I was without water and called in to see if they could come check my pressure switch. She went over that it's $90 instead of $60 plus labor. Once the guy got here it turned out since it was a no water call it would be a minimum of $350. I didn't have any plans for them to do work on the actual well, I didn't need the "no water truck" and did not ask for it. So that was absolutely ridiculous. He checked the pressure switch and left and I paid $397, he wasn't even here 10 minutes. I called and asked for a partial refund and as usual it took me calling and following up to get no where. Elizabeth was supposed to call me back on Tuesday with an update and I heard nothing. I am not chasing them down as that seems to always be the case. They say they will get back in touch and 4 days later you have to follow up AGAIN. Hard to believe a company as old as they are can't get it together. I finally got a well drilling company out here on Monday, they were here for 6 hours and their total labor charge was only $600 vs $400 for 10 minutes of nothing. Really a poor way to treat your long time customers. What a rip off.

I want to take a minute and recognize an outstanding local business. We have had plenty of HVAC…read moreissue with the house, since moving in and during the summer, it's the most frustrating thing that can happen. I have now worked with Larry Hottle, at Hottle and Myers for a couple years and they do outstanding work. They are always available and very accommodating with their time. I had an issue about two weeks ago and they were at my house within 4 business hours to fix it, then when the issue cropped up again, they came out, free of charge, and did an overhaul to make sure it didn't happen again. Using their own money and time to ensure great customer service and confirming a lifelong customer, in me. If you have HVAC issues in shenandoah valley area, call Larry at Hottle and Myers, they will not let you down.