they put a whole house filter system in my house. they did a great job. timely and cleanread more

I needed two toilets replaced. Already had one detached because I was having flooring done. Was…read morehoping to get someone out the same day. They were able to get me in same day, polite, professional and got the job done at what I thought was a reasonable price (flat fee for toilet and install). Other plumbers either wanted to charge me an short notice fee or wouldn't quote me a price even though it was a straightforward job.

We had furnace fan start squealing and it was already beyond 18 years, so replacement was the only…read moregood answer. We decided to get BOTH systems replaced and we did get a discount. Daniel Marchand and Gary were not only professional , polite and cleaned up the mess after finishing the installation. They explained all the changes. We wouldn't hesitate to recommend them for HVAC.

They had a lot of good reviews on Google so I didn't really dig. This is my experience with them. I…read moreneeded a kitchen sink faucet replaced. They told me it was $98 for the service call but that would be credited back if they did the job. Quoted me over $1000 to replace a kitchen faucet if I used their faucet. No other plumbing issues, the handle just broke off the old faucet. I asked how much the labor rate was if I just bought one and had them put it in and the guy said they couldn't tell me because it was job specific, and he'd need to see the faucet. Keep in mind this is a basic replacement, so I paid $98 for him to be in my house 10 minutes and he wouldn't even tell me the hourly rate. I went to Lowes, bought my own faucet and found a plumber to install for $135.

We had an emergency situation on Fourth of July weekend and needed immediate help and they did not…read moredisappoint. They were on time, responsive to questions, and very fair and honest. I would gladly use them again and would definitely recommend. Thank you!

Had lightning hit a tree beside my house and was surprised the damage it did to the electrical…read moreequipment throughout my house. Was referred to First Choice Plumbing by a friend, a very picky friend. Within 72 hours of my first call with this company I had a water heater, sump pump, GFI outlet, condensation pump, and a pressure tank replaced. Communication was excellent, coordinating with the insurance company went smoothly, and now I can sleep at night. Pricing was fair, work was impressive, and I got a warranty on that. All in all a positive experience. Finding a company you can trust to do the job right at a fair price is like searching for that proverbial needle in the haystack. I recommend this company, A+, and I'll be calling them again if I need more service. I'm pleased.

On 7/28/2020 a price quote was emailed to us for a shower to be installed and the quote was…read more$3,850.00. Prior to signing off on this quote I question that someone should come back to assess the estimate again and I was told that it would not be necessary. Thereafter, I signed off on the contract for the quoted price of $3,850.00. There was concrete that had to be broken up to have the shower installed which was done. Digging started and my wife was informed that they had to build a wall. I was not home at the time this wall issue was addressed. My wife called me and informed me of the wall that was needed. I gave the ok to let them add a wall. Later that evening I was shocked to hear that a 5' wall was an extra $400 that was not in the original quote. Donnie stated that he didn't realize that there was no wall present when he did the estimate. Had the work not started I would have cancelled the work because the price was not what was agreed on. This was very disappointing to see the price increase this dramatically. I arrived home after work, and I was shocked to see that the wall for the shower was actually in the doorway. Now the bathroom entry door only opens half way so we have to enter sideway. Towards the end of the job Donnie stated that they could install another door to open outward or move the doorway. I did not agree to the additional work because the extra charge for the wall was snuck in. The shower was installed and works fine. The job is now complete and I was informed that I would not be charged for the toilet valve that they broke. In my opinion this obligation was not met, and under duress I paid the extra $400.

I called in the morning. Was told I'd be called back. Waited more than a day. Unfortunately no…read morecallback. I'd have appreciated a straight up "no", or a suggestion that I might prefer to call someone else. But he kept me on the hook until I gave up. Looking for someone else now. I don't consider it professional not to call back when you say you will call back, but unfortunately too many contractors are good, efficient, but not professional business people. Shows a lack of integrity. Maybe he's a great electrician and a great guy, but not a good experience.

Engaged for purchase and installation of new furnace and central air conditioning…read more Quick attention to what we needed responding next day after call. Easy to deal with, courtesy and professional workmanship apparent. Cost comparable with other service providers in the immediate area. Neat and clean. Met all promises, delivery and installation completed when promised. Company also sells fuel oil for the furnace that was installed. Good experience!

Roger Smelser of C & C Smelser Plumbing was referred to me by a trusted friend. As a woman and…read morevery old, I seem to be an easy target for contractors. So referrals from caring and reliable friends are important. Mr. Smelser responded quickly and came quickly because my water heater wasn't working or would stop working when my electricity would crash which was happening at least three times a week. Among other things, I thought I needed a new heater but Mr. Smelzer examined it, analyzed that the heater elements are good, and recommended that I get an electrician to change the relevant breaker in my electric panel box. Mr. Smelser was so kind in his response that I asked him if he could do other plumbing work for me. Almost nothing worked in my house so I asked him to replace my leaking kitchen faucet, repair my leaking bathtub faucet, and install a garbage disposal with a sink top switch. When he came as scheduled, he brought his two sons who are also plumbers in his family-owned business. Even when I wanted a soap dispenser installed as opposed to the sprayer which they recommended, they did consistently as I wished even though the soap dispenser appeared to be more difficult to install. Everything they did for me was excellent and at a reasonable charge. And to boot, Mr. Smelser has a marvelous sense of humor and his sons were so remarkably polite. In every respect from my first call through to completion of my requests, their recommendations, behavior throughout, and charges, Smelser Plumbing was superb. I am genuinely grateful. Elizabeth Molchany Front Royal, VA

Started my my general contracting career in 1992 in MD and worked with dozens of plumbers over the…read moreyears yet without exception Roger Smelser ranks among the best in integrity, skill and affordability. He works with his two sons Cody and Corry who too are genuinely really special young men who take after there Dad. Now living in Front Royal I wouldn't venture to call anyone else. Know he pretty much doesn't advertise because his referral business keep him so busy and unless an emergency he has a two week lead time but we'll worth the wait to work with such a professional caring man. One added note is he somehow makes time with his busy schedule to be Predident of the Front Royal little league. Give him a call today, he answered his phone virtually everytime I called him.

Have had 4 plumbing visits 2 were di ok. My major complaint is that they sent me an email to join…read moretheir Priority Service I thought might be a good idea but don't be fooled after they get their hooks into you they make you jump through hoops to leave the program. It didn't take much to join but now trying to leave they want written notice and a 30 day termination. In this day and time we shouldn't be subject to this deceptive practice.

Casco was the third plumber I called to fix my leaking shower drain. Other had cancelled my…read moreappointment that morning after I waited an hour for the technician. Second one told me I needed to replace my fiberglass shower and provided a written estimate of $6,885.50! Shawn Carter from Casco came out the next day! Wearing shoe coverings, which I REALLY appreciate, he took the drain apart through the access panel in the ceiling below, cleaned all the existing components, added plumber's putty, and screwed it all back together. NO leaks since. Just plumber's putty! Because of my age and disability, I could not have done this myself. From now on I'm calling Casco! JF Krizan

During a heat wave MY AC died, Another contractor came out, said the 16 year old system had a…read moreFreon leak, wasn't worth fixing only replacing and the cost would be "about $14,000". They packed up and left me to roast, while promising to send a specific quote. With temps in my house reaching 85, Maricles came out and was able to find a way to add Freon and restore my AC for would should be weeks if not months, and did so for a price that was quite reasonable. They let me know up front the temporary nature of the fix, were straight forward and helpful in answering all my questions. I will definitely consider Maricles before anyone else for the system replacement and maintenance.

Very professional and did a great job! Highly recommended. We will will use them again, if needed,…read morein the future.