I picked up my car yesterday after a door replacement and hood painting. They did a great job. It's…read morebeautiful once again!!! In addition to fabulous workmanship, Brianna and Hannah were kind spirited and friendly. I received texts almost every day to Inform me of each step of the process and that delivery date was on track. I highly recommend Carstar John's body shop.( I've already passed on a recommendation to a family member) give 5 stars that button isn't working.

Big thank you shout out to Melissa at Carstar John's…read more A deer destroyed my front end almost two years ago, and then my husband backed into a concrete traffic pole (which we decided to pay for privately). We finally made a claim with Farmers and chose Carstar John's because it is one of their preferred shops. From the start, they were extremely professional. Melissa greeted us, did a quick estimate, and explained clearly the difference in pricing between the insurance portion and the private pay portion. The pricing seemed reasonable, and we were given a 2 week time frame for completion. I was surprised and happy to receive regular text updates on the status of my repair. And when one part was particularly difficult to find, Melissa constantly updated me on the progress of her search. (She said she had to place 4 different orders around the country to get the right part.) I found out today that the text updating is something unique to this Carstar shop. And when I called because I was concerned about the security of my handicapped placard that I had forgotten to take with me, Melissa assured me that they keep the car locked up tight, but nevertheless didn't hesitate to tell me that she would take it out of the car and keep it safe in our file. It was there when we picked up the car. Even with the difficulty finding the part, the repair was still completed in two weeks. The car looks beautiful, both the front end deer damage and the rear husband damage. The bill came to almost the exact quoted amount, and they took my credit card without charging the processing fee percentage to me. My final surprise was the car washing. Melissa had told me that they would wash my car, but when I got into it, I saw immediately that the entire interior had been thoroughly cleaned and vacuumed as well. I have a 3-year old grandson and a lab, and I remember how gross the back seat was. The car looks like it got a $200 detailing! All in all, I have to say that Carstar John's was an amazing experience. I highly recommend their body shop.

Luckily we haven't had a lot of need for Jim's services. But, he and his associates have always…read morebeen there for us when we have needed them. Whether you are restoring your vintage Chevy or working your way through an accident repair, Long's should be your first stop. Jim's easy going manner make him particularly useful when your recovering from an accident. Face it, these are particularly difficult experiences. First, dealing with the stress of the accident, possible injuries and insurance claim(s) are difficult enough. By the time you get to repairs, you just want it to go away. This is not the best time to rush! Take your time to understand your choices and, by all means, give Long's a chance to help!

After accidentally cross threading a bolt on my trunk, and the breaking the head of the nut off…read morewith no way to remove it, Jim and the team got it out within an hour for a reasonable price. I worked on it for 3 days beforehand. 10/10, these guys are awesome. Thanks for helping me, and I'm happy to finally have my car back!

Towed my daughter's car to the shop. We thought the core…read moreheater was bad. We estimated the cost at $2,000. They estimated $1,500 to $1.800. But needed to check it out first. Then called and said, "Oh it was only clogged hoses, we cleaned it up and fixed it". $675 which included a new battery, and they fixed the rear wiper fluid hose for free!!!! Fixing your vehicle for less than you expected is awesome. Finding an auto repair shop that's honest and helps their customers is priceless!

Best service shop ever! Our family has been taking our cars there for a long time, and they are the…read morebest. Bill, the manager, is fabulous. Super warm and fuzzy and easy to talk to. 10/10

I have been here many times for a couple of my vehicles. Today was the second time they did a quick…read morerepair for me at no cost. I've always had the quickest service and the most polite people working from the front desk to person working on my car. Thank you Ethan and Travis!!

Amazing service, would like to give steve a big shout out. took my car in to get the rear bumper…read morelooked at and after looking at it, it took Steve 15 min to fix it. quick and amazing service thank you Steve.

I was in an accident with multiple doors smushed in, Del's took my car in and got it back to me in…read moreless than a week! My car was returned sparkling CLEAN!! and freshly vacuumed! OUTSTANDING service!! Definitely will be coming here from now on for oil changes, etc. The prices are also very good, luckily he worked with the lady who hit me to repair my car ASAP!! I would definitely recommend this place if you're local.

Worked with me through vehicle issues until the repair was completed properly. Worked wellread more

I had a really poor experience at Hansville Auto Repair. I brought my vehicle in with two separate…read moreissues. A sticky parking brake pedal. He said their distributor did not have one of the three cables. I went to Rockauto.com and they had all three. They will not buy from them. All my brake lights are on and they diagnosed eight codes. They replaced a $550 ABS pump and said it corrected 7 of the 8 codes. They said it will cost $4,000 to replace the ABS module to get the ABS light to go off. After a week I picked up vehicle, payed $1,300, and upon driving away all of the lights came on. After bringing it back I feel they changed the story to, they have to replace the ABS module to keep all the lights off. So after spending $1,300, my vehicle still has the same two issues wrong that I brought it in for.

On a road trip in my travel van and oil change due came on. Got a last minute appointment and got…read moreeverything done. Very nice staff. I will definitely go back when in the area.

Excellent service. A business with integrity. Best experience I've had in a long time. They're…read morehonest and get things done in a timely manner. I went there to have my headlight replaced; it had quit working. No collision. But I figured a body shop probably repairs a lot of headlights. I had first taken it to a local Poulsbo garage. But lost confidence in their ability. So I decided to take it to the dealership. Terrible experience. So, after weeks of headaches, I tried this place. What a refreshing experience. When you need something like a headlight or taillight repaired, think of these people. You won't be disappointed.

I'd give Kingston Collision 10 stars out of 5 if I had the option. I have a 2004 Cadillac with very…read morelow miles. I was pretty upset when I got into a rumble with a tractor and lost big time. I didn't think it would be even fixable but these guys made the car look like it just came off the assembly line. They had to replace a lot but they also did their best to keep the costs down because of the age of the car. They said they'd do their best but I got the feeling the car would never be the same, especially at the price quoted. I hope they don't have a camera outside because when I came to pick up the car, I stood there stunned, mouth agape. It was perfect. You can trust your vehicles to this business. I am so glad someone recommended them, I couldn't be happier. Oh and they cleaned the car so beautifully , I don't want to let the dogs in it anymore, it's just too nice. The before picture doesn't show the damage very well. There was a big hole in the drivers side door and the two doors, the mirror and the bumper needed to be replaced.

Excellent price, excellent repairs! Paid out of pocket to…read morehave my front end damage repaired on my 2010 F150..$2200.00. I tried the other local body shops but non seem interested unless it was paid by my insurance Co. What kind of scam is that? The paint matched perfect! I hope I don't need them again. But if I'm ever in need of collision repair this is the place!

I took my brand new car here after having someone back into the front bumper while I was at work…read more They told me that it would only take two days to complete the work to the vehicle. Three days went by and I gave them a call to see if my car was ready, they said it was not. Finally after 7 days of having my car they said that it was ready to be picked up. When we went to get it, the paint was completely orange peeled and the hood was not aligned correctly whatsoever. My husband told them that they needed to fix it and they were apprehensive at first claiming that it was good work, but once he showed them what was wrong they agreed to fix the poor work. When we returned two days later to pick it up, it looked even worse. So for a third time we left the car there to be fixed. This time they forced us to pay an extra $200 in addition to the $1,425 I already paid or I could not pick up my car. I wasn't going to write a review about them because the man in the office was very apologetic, but now that only three months have passed and my bumper has popped out I feel like others should be aware of the terrible work that these guys have done to my vehicle.