We needed a water heater replaced in our rental home but were not in town to find someone. We…read morefound Michael on Yelp and he was available and willing to go to the site on a Saturday. After purchasing the water heater and having it delivered, we arranged for him to install the next day. According to the tenant, he arrived, got right to work and they had great hot water by the evening. Would definitely call him again.

From the owner: Reliable honest opinions broken down in simple terms so anyone can understand their equipment.read more

This morning Stephen and Helio were here for my annual furnace maintenance inspection. Both…read moretechnicians were polite, knowledgeable and very efficient. They inspected the furnace and went over all their findings thoroughly. Excellent service . Have been a customer of Shiptons for over 40 years. 5 star rating. Always dependable and experts in their line of business. Thank you for your service.

Shiptons did my new furnace,gas water heater, central air and checked my gas line 3 years ago…read more They did an incredible job with everything and continue to do so when they return every 6 months for maintenance check. Every one of the technicians are personable and knowledgeable..I wish I could give higher than 5 stars! Sandra Mckenzie

One of my tenants had no hot water. Called for service and was told it was the gas valve. They…read moreswapped out the gas valve and that wasn't the issue. My tenant paid the bill without confirming it was working. The company left with the gas valve and instead of returning it they said too bad non refundable. I hired someone else and i didn't need to replace any parts. the tenant forgot to pay the gas bill. How can you be a technician if you can't resolve such a simple problem.

From the owner: With 15+ years of experience, offering service, maintenance, installation and repairs on all your…read moreresidential HVAC needs in the Hamilton and golden horse shoe area, we at Bemister’s take pride in our work, and it shows in every piece of equipment our technicians touch. Let you and your family rest easy in your home, worry free, because we make it easy

I called Birnie Plumbing in Nov.2025 they offered no charge to come out. I had a problem with my…read moretoilet running . I had turned off the water to the toilet at the emergency shut off. Charlie came and gave a quote as to how much it would cost minor tank repair $513 saved $91 emergency shut of valve $478 saved $84 total $906 that would be over a $1,000 for minor repairs. You could buy two toilets and have them installed for that. I will never call them again. Got a new toilet handle and a bidet removed for the price of a visit $85.00 from another plumbing company. Marilyn Hatton

Do not trust this company. You book an appointment a week in advance, for the "afternoon", so you…read moreleave work to get home at 1 and wait, They call at 3:35 to say they can't come. I told I had to leave work for this. Time off is not easy to get. This is completely unprofessional and unacceptable. Then they call back and say they'll be here by 5. He comes and says they can't do this kind of job. I asked-why was I told you could? "I have no idea". Then, he says if they come, it'll cost $6k, but can't justify the number whatsoever. I will not be using their services nor recommending them to anyone. Horrible experience. Don't waste your time. I've had much better experience with other companies like Archie Horn & Sons. I'll be calling them!

If I could give less than 1 I would. I have never had good service but have had snotty clerks and…read morewould never recommend this place to anyone for anything. all they want to do is to sell, get it out the door and hope to never see you again.

would not recommend this store to anyone, we bought a vacuum and tried to return it the very next…read moreday and was told no they wouldn't even consider an upgrade to another vacuum. Was told it was now used and they don't take back used products, even though they sell "refurbished " Dysons, he didn't know what refurbished meant! We also didn't get a chance to tell them we were originally in the store for a gas fireplace, good thing this happened before we spent more money there. Don't shop at this store!