I totally feel ripped off simple tub leak quoted a 1000.00 to fix for 60 dollar partread more

Contacted this company because we didn't have hot water and they said two weeks before they could…read morecome take a look. Lol Contacted another company yesterday and they are coming out to take a look today. If you are too busy just say so. Stear clear.

Our old hot water leaked and needed to be replaced. David responded promptly and answered all our…read morequestions knowledgeably. He picked up the new tank the next morning and did a great job of installing it and removing the old one. Definitely recommend this company.

I contacted Dave thinking I had a minor issue with my furnace. He looked at the issue with…read morefurnace/thermostat, only to discover that there was a much larger issue. He gave me very good options and even worked with the manufacturer for the warranty of my furnace. The manufacturer gave us a significant discount to get a new furnace, I needed to replace my 20 year old furnace anyway. My furnace crashed again the Sunday before the furnace installation, he came to make my furnace temporarily work with no extra charges. I have worked with 2 other companies before and have contacted numerous ones. It's the first time I can say I highly recommend an HVAC company for the price, timeliness, and effort to make things work for a customer.

My furnace stopped working while I was away for New Years. B&G was recommended to me by a coworker…read more I called and Neal came out first thing the next day and diagnosed/fixed my issue! Thank you so much for your great service!

I really appreciate the service and effort these guy show. They are top notch and deserve your…read morebusiness! Pro freedoms and working heat/ac! What could be better?

We also financed our tank-less water heater from Boonstra in 2021. We wanted to buy it out. The fee…read moreand the amount to be paid (if bought out) was on the contract. Yet when we called we were told that we would be charged a much higher price to buy it out. The salesmen was a con man, he provided misleading information. If you choose to deal with Boonstra carefully examine the contract for all clauses related to the buyout. And if the salesmen tells you differently have him write it down with his signature.

This review also posted on Google…read more Buyer beware! This experience is with who I presumed was a technician but turned out to be a salesman. I called to have my ducts cleaned and then to have a free inspection of my home for air quality. The "technician" did not do an inspection but asked about my furnace, age etc. He came to the conclusion that it would be best to replace my furnace as soon as possible because of age, 16 years, to avoid a breakdown (which admittedly is possible). Then we could start talking about air quality. He started quoting me these exorbitant prices for furnaces (no A/C included), anywhere from $12,000 to $15,000 stating furnace prices have gone way up. He kept calling back for a few weeks before the scheduled duct cleaning even when I told him I am going to hold off purchasing one for now since we have an Enercare maintenance/repair plan and don't want to go into debt. His offer was a "deal" of around $11,800 for a $15,000 furnace. I investigated furnace prices and found out that the price of a furnace for my home came to about $5000 to $6000! I finally cancelled the duct cleaning out of frustration and feeling deceived. I thought calling a local company that has been established here for a long time with many positive reviews would be a good idea. Rather, it seemed that the salesman was likely deceitful and out to make $$$, trying to take advantage of a couple of older folks who he thought probably would not investigate what he was up to. Deplorable conduct and I will never use Boonstra to install a furnace in this house. I really wonder if Boonstra has inflated their Google review numbers using hired reviewers. I am very disappointed by this experience and I am going to update this review for a period of time so that it comes up first in the sort as the latest review allowing others to see it right away and they are not taken advantage of. Update April 2nd - I called Boonstra to inform them of my name, address, and the date, March 30th, that the duct cleaning was scheduled for and cancelled plus gave them the name of the salesman who came over. If I remember correctly it was Sean. The response by management of "they couldn't find me in their system" is obviously a fabrication to deflect the seriousness of this negative review. It is identical to how they responded to some other reviewers who have had negative experiences. A standard answer and shameful.

Had 2 gas fireplaces that didn't work. Jeff came by and did an amazing job fixing them up quickly…read moreto make sure they were working properly and safely while also showing me the little things I'd need to know for upkeep. Clearly answered every question my wife and I had to ask. Couldn't be happier with the results.

Jeff came to install a gas bbq line at my house. I called several gas fitters for an estimate and…read moreJeff was the only one that came in person to take a look at the job, evaluate the options and then provide an estimate. His price was competitive although he seemed to provide a superior service. He was professional, friendly, and took the time to discuss with me where to put the gas line and educated me on the pros and cons of all locations. I appreciated his consideration for the safety of my children as well as functionality for me and my husband. I would not hesitate to recommend Jeff, we were able to use our bbq as soon as he left and everything works great!

We came home from vacation to house that had no heat. There on call service was so fantastic! A…read moretechnician got back to me in a timely manner and was able to walk me through resetting our system! Saved him a trip and us some money!

From the owner: What started out as a husband and wife team in 1994, has grown to become one of Hamilton and…read moreNiagara region's largest independent award winning, heating and air conditioning, fireplace and IAQ centres. With 1 centrally located head office, over 30 specialists, 24 service trucks and 1 huge focused attitude on selling comfort - A-Plus Air is a family business. Not because every employee who works for us is a relative but because they are part of the A-Plus family - each dedicated to their career in the same way. We're inspired by great people who build great homes. We're inspired by people who are as passionate about their HVAC systems as they are of their kitchen cabinets.

I had a furnace and Air conditioner installed on Friday. I was so impressed and happy with the…read moreservice. They arrived right on time, wore masks and went over what they would be doing, explained everything to me, very knowledgeable about the products. Mike and the technician were very efficient, organized, professional and were very neat and respectful to my home. They cleaned everything up. Mike went over how everything worked, and gave me knowledge of maintenance I would do to take care of the furnace and AC. I am very happy with the service from start to finish! I also want to say thank you to Cassandra the sales rep prior to me deciding on my AC and furnace. She is very knowledgeable on all the products and suggested what would suit my home. She was very professional , friendly and helpful through this whole process in this investment in my home. I would highly recommend them to all my family and friends! Thank you so much! Karen Backwell

We are having our basement finished in our 16 year old home and wanted to add a gas fireplace…read more Called Maple Mechanical and Ryan came out to survey the basement. Ryan helped us select and install a new linear fireplace, cleaned up our main family room fireplace, upgraded some venting for our furnace and moved some gas lines . Upon furnace inspection it was noticed we had a water leak. We were able to get that fixed at a reasonable cost and we established a road map on when we should replace the furnace and air conditioner to allow us to budget for it. A very trustworthy company to deal with. I would recommend them to anyone looking to do any gas line, heating or air conditioning work at their residence. They were a one stop shop for us.

From the owner: Maple Mechanical, a general HVAC contractor, offers fast and reliable emergency services,…read moremaintenance and repair in the Greater Toronto Area (GTA). We service and install furnaces, air conditioners, water tanks, gas lines, and ventilation for both residential and commercial clients.