This morning Stephen and Helio were here for my annual furnace maintenance inspection. Both…read moretechnicians were polite, knowledgeable and very efficient. They inspected the furnace and went over all their findings thoroughly. Excellent service . Have been a customer of Shiptons for over 40 years. 5 star rating. Always dependable and experts in their line of business. Thank you for your service.

Highly recommend using Shipton's. Everyone we dealt with in service and sales were polite,…read moreprofessional and helpful. When we needed a call-back after the installation, they were there and quickly resolved the issue, which was our need for education and no fault of the equipment or installation.

Our old hot water leaked and needed to be replaced. David responded promptly and answered all our…read morequestions knowledgeably. He picked up the new tank the next morning and did a great job of installing it and removing the old one. Definitely recommend this company.

I contacted Dave thinking I had a minor issue with my furnace. He looked at the issue with…read morefurnace/thermostat, only to discover that there was a much larger issue. He gave me very good options and even worked with the manufacturer for the warranty of my furnace. The manufacturer gave us a significant discount to get a new furnace, I needed to replace my 20 year old furnace anyway. My furnace crashed again the Sunday before the furnace installation, he came to make my furnace temporarily work with no extra charges. I have worked with 2 other companies before and have contacted numerous ones. It's the first time I can say I highly recommend an HVAC company for the price, timeliness, and effort to make things work for a customer.

I had a furnace and Air conditioner installed on Friday. I was so impressed and happy with the…read moreservice. They arrived right on time, wore masks and went over what they would be doing, explained everything to me, very knowledgeable about the products. Mike and the technician were very efficient, organized, professional and were very neat and respectful to my home. They cleaned everything up. Mike went over how everything worked, and gave me knowledge of maintenance I would do to take care of the furnace and AC. I am very happy with the service from start to finish! I also want to say thank you to Cassandra the sales rep prior to me deciding on my AC and furnace. She is very knowledgeable on all the products and suggested what would suit my home. She was very professional , friendly and helpful through this whole process in this investment in my home. I would highly recommend them to all my family and friends! Thank you so much! Karen Backwell

Nahom came today Oct 3 2025 to fix our plumbing issue and did an excellent job. He was Courteous,…read morehelpful and patience and went the extra mile to make sure everything was resolved. Rooter's customer service was also very responsive and dispatched their crew right away. Pricing is also fair and honest.

I had called Mr Rooter in Cambridge to fix a leak under the kitchen sink the gentleman that came…read moreout Jermaine was very polite examined the problem and explained the options. He was very knowledgeable and completed the job perfectly. The estimate was free no pressure to do it no charge if you did not want to proceed and no up selling to get you on a plan like another company with a big name around here. I would use Mr. Rooter again and highly recommend them. Thanks Jermaine for the great job .

I totally feel ripped off simple tub leak quoted a 1000.00 to fix for 60 dollar partread more

Contacted this company because we didn't have hot water and they said two weeks before they could…read morecome take a look. Lol Contacted another company yesterday and they are coming out to take a look today. If you are too busy just say so. Stear clear.

So 5 years ago I had this company install my ductless a/c for a reasonable price. At the point of…read morepurchase I was told 1 year labour warranty and 7 year parts. My fan blower went on the unit and the company charged 135 dollars just to arrive at my door and then billed me 99 an hour to diagnose the issue. Then they had to order the part and came back a week later with the wrong part spent 3 hours figuring that out. Then came back a week after that without notifying me they were swinging by with the right part installed the part and after the part was installed told me it wasn't under warranty and charged me close to $300 for the part and then another 1.5 hours of labour costing me close to $750 in total for a part that should of been under warranty and I should of been charged half of this for the labour. Will not be using them again. Terrible customer experience. Workmanship is fine but lied about warranty, should of been told that on initial visit before part was ordered. Should give customers 24 hrs notice upon arrive. Shouldn't cost $150 or so to just arrive at the door especially when after that you charge $100 an hour.

I Dave from Burlington Heating come out recently to repair my furnace that was acting up. The price…read morewas fair, and he helped me understand exactly what went wrong with the furnace to begin with. I'd be happy to deal with Dave again.

Outstanding service when requested a quote and explaining an HVAC need. Very competitive and…read morequality of installation by his team is top notch. I highly recommend them to anyone needing HVAC work done in Hamilton area

****SNG Electrical Services**** ****DAY LIGHT ROBBERY ****…read more I recently had the misfortune of hiring SNG electrical for some electrical repairs in my home, and I must say that the experience was absolutely appalling. I cannot stress enough how disappointed and frustrated I am with their services. To begin with, the electrician they sent to my house seemed more interested in wasting time than actually resolving the issue at hand. It became evident that he had no intention of efficiently diagnosing the problem, as he aimlessly tinkered with various components, without any clear direction or purpose. It was apparent that he was deliberately prolonging the process to maximize the number of hours billed, which is both unethical and unacceptable. Furthermore, the electrician's work pace was remarkably slow, almost as if he had no regard for the value of my time or the urgency of the situation. Each task that should have taken a reasonable amount of time was needlessly prolonged, adding more hours to the already exorbitant bill. This deliberate sluggishness not only wasted my valuable time but also showed a complete lack of professionalism and respect for the customer. To add insult to injury, when the final bill arrived, I was appalled by the exorbitant amount they charged me for their inadequate services. It was clear that the company prioritized financial gain over providing efficient and honest service. The charges were unjustifiably high, considering the amount of time wasted and the subpar work that was eventually done. I strongly caution anyone considering hiring SNG electrical to think twice. Their lack of integrity, unskilled labor, and unethical billing practices have left a bitter taste in my mouth. As a customer, I expected professionalism, expertise, and fair pricing, but unfortunately, none of these expectations were met. In conclusion, my experience with SNG electrical was nothing short of a nightmare. Their deliberate inefficiency, time-wasting tactics, and unjustifiably high charges make them the epitome of an untrustworthy and unreliable electrical service provider. I urge others to avoid this company at all costs and seek out a more reputable and customer-oriented alternative. I would say it's a day light robbery in the garb of professional service provider. I had to be in a power outage for 8 hours and had to take an off from work because this prolonged and unending issue fixing regime. It was a simple 2 hour job and they took 8 hours. The intention was to waste as much time as possible and charge more amount to the customer. Find an electrician in your neighbourhood as this is not place you want to end up.

Adrian and his crew came in to replace some knob-and-tube wiring that was still in my walls, as…read morewell as fix a shorted circuit. They were punctual, professional, and also just genuinely friendly while they were working. I'm definitely calling them first the next time I need electrical work done!