Warning: Do not hire this firm. Four years ago, the owner of this firm installed a gas stove in my…read morehome. He charged me over $1,100. This week, another technician who repaired the stove pointed out that a plate was not covering the electrical wiring behind the stove's kick plate. So, for four years, my family and I were using a GAS stove with exposed wiring just behind the kick plate. The owner came by today with a "colleague" to "investigate." His colleague admitted that a plate should cover the exposed wiring. Rather than admit this grievous oversight, the owner offered up this absurd explanation: Someone else removed the plate in the four years since the original installation. No one removed the plate. No one. Why would anyone do that? He also claims that he installed a shut off valve. I have asked the TSSA to launch an investigation. Save yourself the risk and trouble my family has unknowingly endured for four years. I urge you to choose another contractor. The owner will no doubt respond to this warning with denials and accusations. You can believe him if you want to but, if you do, you will regret it.

Nick did an amazing job running a gas line for my bbq. He provided a quote quickly, did a phone…read moreconsultation and answered a bunch of my questions over email. He did a very clean install, ensured it was hooked up safely and did a check of my water heater as well. He checked the meter and painted the rusted piping from the gas company. He was in and out with his assistant and was extremely friendly. I highly recommend him for all your gas needs!

Bullshit. Took my central vac hose and I've never heard from again. Does anyone know this character?read more

From the owner: We specialize in Central Vac systems, charcoal grill and smokers, pellet grill and smoker, and…read morefireplaces and stoves, gas wood pellet and electric. We service all makes of fireplaces and central vacuums. We also custom design fireplaces. Call, text or email.

Excellent service from this company, their techs are knowledgeable and friendly. They explain…read moreeverything to you in detail. I highly recommend Hearth & Home for all your HVAC needs!

I had a Daiken ductless air conditioner installed today by Pat and Mike. Excellent job…read more Andy Molenaar was my contact with Hearth and Homes Brantford. From start to finish Andy was informative, took time to listen to all my questions and even sweep my front porch, to make sure there was no debris left from the work done! I have felt well taken care of, this was an excellent business transaction. JoAnn B

On January 12/21 at 6 am our furnace stopped working, at 6.30 am I call Lance and he arranged for…read moretechnician Aman to come to our place to check out our furnace. Aman shows up within a few hours and diagnoses the problems with our furnace within minutes and explains them to me. We then call Lance back and the 3 of us discuss our options. We were given repair options along with rough estimate and we also discussed full replacement rough estimates. Given our furnace system is 23 years old my wife and I decide to go with replacement option. Lance calls Steve and Steve arrives at our place within 45 minutes. Steve measures up and provides product information along with rough estimate. We decided to go with new system installation and Steve immediately arranges for next day installation due to our situation. On January 13/21 Matt and Tyler show up to perform the tear out and installation. I was extremely impressed with their professionalism right from the onset. They laid carpet down to protect our floors and they removed their shoes every time they came into our house. Their attention to detail for this installation was extremely professional and no corners were cut. The quality of Priority Mechanicals staff and product is second to none. I was a Facilities Manager for the City Of Kitchener for 32 years and was responsible for many tradespersons and the hiring of all trade contractors. I've always said any company is only as good as it's employee's and Priority Mechanical can be proud of their employee's who represent them well. I would highly recommend Priority Mechanical as they provide quality staff and a quality product in a timely manner at a competitive price. Well done Priority keep up the Excellent Customer Service. P.S - All Priority Mechanical employees followed all Covid rules while working at our house. Very Impressed!

Nick came right on time and went above and beyond the service I needed which was to fix the shower…read morecontrols. He checked the salt level for my water softener and also replaced the water spout in the other bathroom. I highly recommend their services!

Finished product was good quality. The job was a washer and dryer hook-up. I know plumbers who…read morewould complete this job in one day for 1/3 or half the cost. I paid $1180. My walls are foam-core and easily accessible. No breaking up cement/no drywall refinishing. Routing the dryer vent under a crawl-space a short distance was tight but do-able. The job took 3 days, my wife and I burned a day of vacation each. $1180? Too much time wasted, price was too much. Get a timeline, have them stick to it. When I called and pressed the timeline, I received a text telling me to schedule with the office to to say when I'm available to let them in to finish the job. Finished product was good, but I was dissatisfied with wasted time and paying the same amount for a plan that was leas complicated than the original plan.