Duane completely ghosted us. Starting back in May 2025, we waited until October 2025 to receive a…read morequote, much less authorize work. Duane is overcommitted and lacks any ability to coherently coordinate cost estimates and project scheduling.

I had a job that required both outside masonry as well as inside repair to the walls . Calvin Lane…read moreof PDQ, was very prompt with the estimates and patient while waiting for the insurance to approve. Once we had approval, he was on top of everything, including the permits with the city. My concern was getting the work done before it got too cold and the cruise did a great job with the quality of the work as well as getting it done before Thanksgiving. I was very pleased with the work and the timeframe and the value. I would definitely use them again for other projects.

Stanley came out and gave me an estimate within 48 hours. After going through numerous other…read moreestimates for our insurance companies, we chose to go with Global Home Improvement. Stanley gave me the timeframe and was honest about the timeframe for our bathroom job, but he also guaranteed that the job would be done in the timeframe we needed. We had to go with a new tile because the tile in the bathroom before was outdated and unavailable. He kept the price in the range that we needed it to be. Looking at the finished product I can't put into words how good of a job they had done. Redoing the wall, the bathroom tiles, and the tiling by the shower was all done correctly and they made sure to clean up everything when they were done. I will be calling Stanley for all of our home needs moving forward.

Though I did not choose this contractor for my project. I commend them for staying in communication…read morewith me, arriving to the appointment and providing a timely quote. Not too many contractors do that.

Hired JL to replace a window and siding on the back of my home and they were great…read more Our project ended up having some hidden variables, and they ended up having to do a couple additional services that they kept very affordable for the extra work. The back of my house looks good as new, and they cleaned up very well when they were done I've used them 3 times now through the years and will keep doing so!

I hired JL Contractor Services to rip out some old concrete from my walkway, and I couldn't be…read morehappier with the results. Even though it was his offseason for outdoor concrete projects, Jack came out right away and did a fantastic job. He was professional, communicated clearly throughout the process, and finished the project faster than I expected. On top of the great work, his pricing was very fair and he is a genuinely nice guy to work with. I'll definitely be calling him again for future projects!

we used Chicago Constructions to complete bathroom remodel and kitchen backsplash. we were very…read morepleased with the quality of their work. Staff easy to work with and listened to our feedback. They stand by the quality of their work !

Warning: Do not hire this contractor! From day one, the…read moreowner (Ilan Shahar) spoke to me in a disrespectful and unprofessional manner. He repeatedly threatened to walk off the job when things didn't go his way, and eventually did--leaving the project unfinished halfway through construction. He even tried to discredit me by claiming I was yelling at his crew, despite the fact that I have video and audio recordings of him yelling and using profanity at me while I maintained politeness. I was left scrambling with tenants displaced in a hotel while he abandoned the work. Save yourself the stress and money--look elsewhere.

JEP construction did a fantastic job on our front porch. Fast and very thorough. We would highly…read morerecommend them. Quality construction work.

John built a large backyard deck for us. He was efficient, communicative, and easy to work with. He…read morewas super knowledgeable about the project and the end result is exactly what we were hoping for. We would definitely hire him again for future projects!

We're genuinely surprised to see any mixed reviews for Revive. We can't recommend them enough! It's…read morerare to find a contractor you trust completely, along with all their subcontracting teams, but Ohad and his crew have earned that trust across multiple projects in our home. Ohad is an honest thought partner when it comes to design and overall project management. He'll tell you straight where it's worth spending and where you can save. And his team is hardworking, honest, and reliably on schedule (and mostly on budget!). We have also had the opposite experience of some of the warranty comments below. The team has ALWAYS come back promptly to finish final details/punch list items until we're happy with the project. And, they stand by the quality of their work. For example, after refinishing our floors, we noticed some marks that weren't quite right. Ohad agreed immediately that it wasn't up to his standard of work and sent a team to fix it, no pushback at all. The team tried a "quick" fix at first which was better, but not perfect. Without us even asking to fix it again, Ohad said it still wasn't to his standard and the solution was to rework the entire area. Due to some personal scheduling conflicts that made it hard to have workers in the house, we asked to delay for a few months past project completion and he was completely understanding... told us it would happen on our timeline and just asked for some notice before we'll be ready so he can schedule the team. That kind of accountability, owning a mistake and working around our needs to fix it, is exactly why we trust him so much. Plus the incredibly high standard of work on everything that went perfectly smoothly! We won't risk anyone else working on our home at this point.

Its rare when write reviews, but after seeing some of the comments here, I felt compelled to share…read moremy experience. Honestly, my experience was completely different from some of the negative reviews I've read. From the very beginning, everything was smooth, organized, and professional. Ohad, Lloyd, and the entire team were fantastic to work with. They were responsive, professional, and genuinely cared about making sure everything was done right. Any questions I had were answered quickly, and they kept me informed throughout the process. The project stayed on schedule, the work was completed as promised, and the quality exceeded my expectations. My bathroom was finished about a month ago, so I've had time to live with it and evaluate the work, and I couldn't be happier with the result. I honestly don't understand some of the criticism I've seen because it simply doesn't reflect my experience. The entire process was smooth, stress-free, and the finished bathroom looks amazing. The photos speak for themselves. I would not hesitate to recommend Ohad, Lloyd, and their team to anyone considering a renovation project.

One Star - Would Give Zero If Possible…read more Review for: The Basement Men (The Creative Approach Builders & Remodelers, Inc.) We were referred to this company and initially spoke with Steve. During early phone conversations, we were told the job was usually around $1,000. We scheduled an appointment for 10:00am. Steve called after 10:00am to confirm the appointment, but did not actually arrive until close to noon. When he later came to see the space in person, the price discussed was $1,500, which we agreed to. We paid a $750 deposit via Zelle to schedule the work and signed the contract. We had agreed that we would purchase the exhaust fan ourselves. After we purchased it, we were then told there would be an additional $200 charge to install the fan we had already bought. We were also separately asked to send an additional $75 via Zelle to complete HOA paperwork and provide insurance information. No work was performed other than the site visit. Before anything even started, and after multiple additional costs were introduced beyond what was originally discussed, we decided to cancel. At that point, we were told the deposit would not be refunded. The end result was paying $750, having no work completed, and being asked for more money than what we initially agreed to. Only after this situation did we take a closer look at the full contract, including the fine print on the reverse side. Based on our reading, there are several provisions that future customers may want to review very carefully before signing. These include language related to: - Broad limitations on responsibility - Little or no warranty protection - Attorney fees and collection costs being shifted to the customer - High late-payment penalties - Significant cancellation penalties - Permit-related responsibility being placed on the homeowner - The ability to remove materials if payment disputes arise In our opinion, when no work has been performed, it's reasonable to expect at least a partial refund of a deposit, possibly minus a small scheduling or consultation fee. That was not our experience. This review is not written lightly. We understand that home improvement projects can be complex and that misunderstandings can happen. However, from our perspective, the combination of shifting prices, additional fees introduced after the deposit, strict contract terms, and refusal to refund any portion of the deposit resulted in a very negative experience. We would not use this company again. Anyone considering them should read every page of the contract carefully, confirm all potential costs upfront, and make sure the terms align with their comfort level before proceeding.

Extremely greedy and wants money prior to completion. Steve puts the pressure on to keep writing…read morechecks despite shoddy work and non completion. Be forewarned

Robert Reese and his company have been working on our condo building in Oak Park for a number of…read moreyears now, their work is almost finished. Our building is the largest condo building in Oak Park, and it was built not quite 100 years ago. All brick and terra cotta, so one can imagine the restoration that needed to be done. Robert Reese may just be the most knowledgeable brick guy in the U.S., and no one takes brick and stone restoration more serious than he does. Add to this his experienced crew of workers, who are also experts in the field of brick and stone restoration, not to mention extremely courteous and down right friendly, and you have the best masonry company in all of Chicagoland. Thanks to Robert Reese and his crew, our building will stand the test of time for another hundred years to come and it looks beautiful! AAA 1 Masonry and Tuckpointing is the "BEST"!

Contacted them for Tuckpointing. They came out and were professional, but after they left we never…read moreheard from them again. Called the guy that came to our property a few days later, said he'll finish up our quote in a few days. Another week passed and we called again, he was ghosting us. Called the office, told them we haven't heard from your rep. They informed me they would contact him right away so he could get in touch with us. Never heard anything back. I tried repeatedly to get in touch with someone for a quote! Imagine if I hired them and had to contact them about a problem. No thanks. Thanks for wasting three weeks of my time.