I literally never leave reviews.
I'd leave NO stars if I could.
Ever!
Soooo for me to leave a review, this is a big deal.
I walked in and the female owner I'm assuming immediately had an attitude when I told her I was doing regular polish.
I own 3 businesses and I have never seen or been treated in this fashion.
The female was aggressive with me and was quick to yell at me when I was asking questions, and explaining this is my first time here.
I originally was going to do a pedicure but when I set down I realized there's no menu, and she was behaving antagonizing. I should have recorded it.
The woman Exclaimed, you don't need to wear shoes you need to wear sandals all the time! Or you get Gel it's better for you.
She even rolled her eyes, when I again said,
No I'll get regular.
This was a terrible experience.
I told the man I wanted just a polish change so I can leave quickly.
He was doing a poor job at removing the polish and got it on my skin, I then asked him if he was going to clean it up at the end, because of the language barrier he said no, lol... no big deal to me, then the Husband of the woman stepped in and came over and said NO.
I repeated my self again and the Husband understood me, and he said Yes we will get the polish off your skin.
I said Thank you.
This was all going on while the wife was literally yelling at me about doing a polish change instead of a pedicure, she also proceeded to tell me, If I don't like it, I can leave...
I told her she was extremely rude, and to stop yelling at me. I also told her, and I quote " please Stop taking to me", you are being extremely rude and aggressive and it's about to upset me".
Once the man was done painting my toes, I got up to pay.
0 communication, the owner/ wife wants to yell and argue.
I even explained to her, I'm a customer, I've been getting my nails done for the last 20 years and I have never seen a business as such, whom treat there customers like this. I'm from Cali, and I know VA is a little different but it's still a place of business.
You don't yell at customers, and tell them what there going to pick.
It was too much, and they do a poor job on color changing. I changed my color to the same color and it looks botched.
I almost forgot to mention, there was a 5 year old child and her mother there whom witnessed it all.
I believe my temper stayed in check because I would never want my child to see me stoop as low as the owner Woman/ Wife of the store.
I hope this review finds you well, and you don't support an establishment like this.
I'm from Cali traveling on business and never again.
It was embarrassing to be yelled at and most of all threatening. read more