Have done 5 counters with these guys. They always got the job done and do good work, at a good…read moreprice. However, they are extremely unreliable- if you have a hard deadline like I did- I would not count on them.

Have been waiting for this company to finish my kitchen counter for five weeks now. Came and put in…read morehalf the kitchen counter. Now what!

Our Realtor recommended this place to us for granite countertops. Once we were ready, we stopped in…read moreand met with Debbie. We had a very nice experience, all the way from choosing the granite through installation. We took our time choosing what slab of granite we wanted and went back a couple of times. We never felt rushed to make a decision, and in fact were told to take all the time we needed to make the right choice for us. Once we chose the perfect piece, Ed the owner came over to do the templating. Once that was done, our new countertops were quickly installed by a friendly and courteous crew. Including a special order sink that Debbie found for us which was exactly what we were looking for. Our new countertops look beautiful. I would hire them again for any of my granite needs.

So helpful. Very interested in making sure I got the perfect stone. Amy went above and beyond to…read morefind and special order exactly what I was looking for. Ed gave me all the time I needed to put together plans, budget and backsplash ideas. Highly recommend.

We found Douglas to be a great communicator and easily available; flexible and patient; punctual;…read moreand an extraordinary craftsman. He helped us find the stone; he prepared us for what the steps were; and he left the home clean. The kitchen is beautiful!!

They did a great job with our kitchen counters. They were flexible, communicative and delivered as…read moreexpected. Would highly recommend.

EF Granite did a terrific job. We worked with Wandra Nunes. Wandra was very knowledgeable and a…read morepleasure to work with. When we decided that the quartz that we wanted was beyond our budget, Wandra recommended some other quartz manufacturers that could be negotiated with if we found something that we liked. We found exactly what we wanted at the second manufacturer and, good to her word, Wandra worked some magic and brought the price down into our budget. She was extremely responsive and kept us in the loop for fabrication and scheduling. Wandra then worked with us on layout, showing us mutiple layout options that would maximize the beauty of quartz' pattern. The installers were, prompt, courteous, and very neat. They did a great job with the installation, can barely see the seams. They cleaned up extremely well once they were done. I would definitely recommend EF Granite and Wandra Nunes, for a great experience with new counter tops.

We were incredibly lucky to find EF granite and specifically Wandra Nunes, the sales manager, to…read morehelp us with a very big project. The result exceeded all our expectations. The communication was impeccabl. We were receiving emails and calls almost immediately. Wandra was guiding us through every step of complicated process. And when the installation team arrived we were once again very impressed with professionalism and beautiful work they did. The slubs were beautifully aligned to the smallest detail. We can't recommend EF Granite more and going to use them for every project in the future

They quickly scheduled an appointment to remove a piece of granite from the back of the stove…read more Professional and fast service.

Love them all, great people and great work ! Stop looking just go with them , thank me…read moreLater

I highly recommend Kitchen Tune up! Matt and his team were great! They are professional, kind and…read moreknowledgeable! We met with Matt initially, he helped us plan everything for our kitchen without ever pressuring us. The team came, arrived on time and did an amazing job, they were so kind, again very knowledgeable and kept a clean work space. I can't say enough! A+

EXTREMELY DISAPPOINTED! First, they made one of the doors the wrong size, didn't match the others,…read moreand when I pointed out how awful it looked, Matt said it's because the custom-made frames were off. But it didn't match and looked horrible and the "fix" was easy! Match it to the others and no one would notice. I got the Thermo doors. They look like solid doors that would hold up for a long time but then, ALL of the doors starting buckling and bubbling up after only about 5 years!! I emailed Matt and no answer!! I had to keep emailing him asking to call me before he finally did and just said, Oh yeah, that happens. It's called, delamination and there's only a 5 year warranty so your'e SOOL! Unbelievable to me that they would sell such an inferior product and try to pass it off as OK with no warning or care!! You're on your own after that!! Buyer Beware!!

Ultimately, I didn't end up using their services but they were super helpful and weren't dismissive…read morelike other folks out there. Got them bookmarked for future work.

Just finished replacing two 30 year old fiberglass shower/bath units and could not be more happy…read morewith the results. The crew of Matt, lead carpenter and his assistant Lewis were outstanding. Friendly , professional and very knowledgeable with coming up with solutions for any problems encountered as is likely with 30 year old construction. If considering remodeling and in this area, I highly recommend you make an appointment to meet with Mike (the owner) in Saugus center. The showroom is beautiful and and will help in deciding options. Finally I found the price very fair for the quality of work. Rick M.