Liked being able to select my own slab. I thought I bought quartz, but now I'm not sure because the…read morereceipt doesn't specify, and I had to request it as there was no paperwork when they installed the top. I'm writing this so others will be aware. Communication is not great. Workers that come out to the house speak very little english. I did not know they cut the faucet holes in MY bathroom, as I was asked what size faucets were going in before I purchased. If I knew, I would have emptied the vanity drawers. Everything was covered with cement dust from them drilling! Charge for everything. Extra $200 for them to remove the vanity top even though the top I bought was $700. 3+% for using a credit card...They wouldn't even put the top in my garage without charging me the $200. The top is beautiful, but make sure you get specific info first!

When they installed the countertop they took out the top drawers, they installed the counter with…read morethe drawers not in so the counter was misaligned. The drawers no longer fit/open. The lady didn't seem to really care when I called. Pretty useless to have a new countertop when your cabinet drawers no longer work

KOY Hardwood Floor service is exceptional! We called with a request to finish two rooms prior to…read moremove in date and KOY Hardwood FLOORS came through in the best possible way! Professional and experienced with our 100 year old wood floors. They came out spectacularly. We could not be happier and are grateful for their services and professionalism. We look forward to working with them again for our porches and upstairs rooms.

A family owned business that treats YOU like family. He has always gone above and beyond the scope…read moreof the job for me. He has great insight for what any customer would need.

We had tile put in our kitchen floor and after and a few tiles started to Crack after 1 year. We…read morehad them come out and look at the tiles and they fixed the few but it continued to happen. We just replaced with a hard wood.floor by SOMEONE ELSE. They said that the tile was installed incorrectly for multiple reasons. I.will never use them or recommend. They insinuated that we had dropped multiple things to cause the cracking. We pretty much wasted $2k for broken flooring.

OK so to keep this short I have used them before. Those times were ok. But like most of the…read morereviews, that was years ago. Clearly their abilities have gone downhill since then. The bright spot? The woman who answers the phone is a saint. Loved her. And the templating guy was good. If everyone else was as good as them I would love the place. Sadly the people who actually do the work are incompetent The biggest problems? The salesperson, and the team installing the granite. The sales woman Deanne doesn't get back in a timely manner. I scheduled an appointment with her but she wasn't available when I got there. As for the actual installation, it did not go great. The crew was unprofessional and left my house a mess. They needed to borrow my tools and weren't very friendly. I wish I took my photos but here is one. It was a mix of sawdust, whatever this is in the picture, and broken glass. They needed to borrow my tools and weren't very friendly. The price? Not bad. They are reasonably priced. Maybe you will get a better install team. It's a roll of the dice. However overall I'd say go with another company.

When i purchased my home, the kitchen was a total gut. I set up an appointment to go see stone…read moreoptions at Superior and fell in love with a granite with grays and cranberry colors in it, which worked so well with the cabinets I had already selected. Everyone I worked with to make this happen from the owners to the office staff to the installers were absolutely fantastic!! They made this part of the stressful renovation so easy and painless. I am so in love with my kitchen and couldn't recommend them more!

Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

Buyer beware! Why can't we give zero stars? I had never been to an AJ Rose before and was…read morerecommended by a neighbor. Upon entering the store they seemed pretty helpful although the man Who 'helped' me was pretty ripe. I could smell him through my mask which wasn't a good sign. That aside we discussed what I was looking for, he walked around with a calculator and gave me an estimate but made no effort to write down what I had wanted. Apparently that's the customers job and then when I called to get a final price I was scolded and told that they wouldn't help me because I questioned the actual quote that was sent to me. Don't call the owner A.J. or the manager they clearly don't care nor do they want to discuss what my questions were. The store didn't have AC. It was hot. The management was lackadaisical and they clearly don't need your business!

Edson Celestino and his team have completely renovated all the rotted clapboards on our large…read more3-condo Victorian house in Watertown. The house looks new -- with a new paint job from Tip Top Painting. Edson's team worked very hard, were totally dependable, and it seemed they were capable of doing anything: hanging doors, replacing rotted beams, even roofing. We learned to depend on them completely: their prices were very fair, they managed buying all the building materials we needed, and they made us feel cared for. In short, our best renovation experience ever! They have our highest recommendation.

We needed a new porch for our 1920's colonial. Mike from LJR met with us, analyzed the situation in…read moredetail, and gave us well-explained options regarding materials, timelines and aesthetics. Friendly, professional, and efficient, Mike and his crew gave us a result that was even better than we expected. As a favor to us, he also recommended an electrician for a separate issue and we were completely pleased with his work, too. Most importantly, we are very happy with our new porch, recommend LJR highly, and would happily work with them again on any project!

I have used LJR for many projects over the years and they have always done exceptional work. From…read morejobs as small as installing a new bedroom door to as large as overhauling an entire commercial building they can do it all. My favorite thing about working with them is they ask me about every detail down to the exact placement of mirror or the color/type of a light switch. I hate when contractors make decisions without asking the property owner's opinion and with LJR you will always have the final say. They are also very neat and clean and always put down tarps and keep the dust down to a minimum. Most importantly they are meticulous with finishes and will not cut corners. I highly recommend them for any job and I will use them again and again for future work.

We recently worked with Wander and his team to delead our home, replace 23 windows,…read morereplace/weatherize an exterior door and reglaze our bathtub. Our experience with Wander was fantastic from start to finish. Wander promptly responded to all our questions during the quoting process and came by multiple times at our request to ensure we were fully informed about the process, timelines, and expectations. He worked with our schedules to ensure minimal disruption, which we were very thankful for, having an infant son. The project was executed seamlessly and Wander kept communication open with us the entire time. He was proactive in telling us that a few extra days were needed to complete the project. We couldn't be more happy with the results! His team went above and beyond, even touching up and painting different spots inside and outside the house that weren't originally in scope, at no extra cost. The team kept a clean work environment and left no trace that they were even in our home. When a few minor issues were identified post-project, Wander was quick to address them. We will most certainly be reaching out to Wander and Crane Carpentry for our next renovation project.

We hired Wander and his team initially for a deleading project and from the start, it was a…read morewonderful experience. Wander is professional, quick to respond, fair in price, and always willing to stop by to discuss plans and progress. We were so pleased with his work on the deleading, that we expanded our work with him to include a near-gut renovation of our kitchen, whole house painting, tile work, and some custom carpentry. All were done quickly and at a high quality. I can't complain at all. I highly recommend Wander for really any project that you have, but especially custom carpentry work.