Saved they day! I had a breaker that kept flipping every time I used my microwave while also using…read moremy oven. I had family coming over in a few days and needed to prepare for them. Barrett's Electrical Services understood my urgent situation and sent someone out the next morning. I will be using this company from now on and refer them to anyone who needs a great electrical service.

Responded very quickly which I was so thankful for. I had bare wires that could cause a fire and…read morein my first phone call with them told me what to do to be safe until they could get out to fix the issue. Then followed up with me an hour later to make sure that I was able to get it it done! Came out fixed the switch in minimum time plus checked another outlet and found an issue that could have burnt my house down and fixed it on the spot. I highly recommend this company. They are caring and honest and want to do the right thing for their customer.

Never had a problem before with this company, until recently. I called and left a message on their…read morevoicemail no less than five times and I didn't even call me back - ever! So, thinking they went out of business, I tried calling them back to see if there is anyone alive there. Someone did answer the phone I explain my situation and then they hung up on me. Turns out I find a better Plumber and a lot cheaper anyway. I might suggest you start responding to people's voicemail, or hire someone to do so. You're either in business to be in business, or you're not. Epic fail!

We called with a plumbing emergency and Bayliss was completely booked for the next week and a half…read more They were honest with me about it and referred me to another plumber to make sure I was taken care of. I really appreciate them being upfront and helping me out by suggesting someone else rather than just telling me they couldn't do anything for me.

I had a plumbing leak on the second floor and arranged to have F&C plumbers check it out. The…read moretechnician arrived on time and proceeded to locate and fix the leak in no time flat and for a reasonable service charge. I'm a DIY plumber and thought the leak was in an entirely different area but he was able to locate the true problem very quickly. I will definitely use F&C again.

I wish I could comment on the skill of the plumber, but their customer service never let me get…read morethat far. I spoke with Donna through this entire process. She came and gave us a fair estimate for the non-emergent work that we needed done. We scheduled for the work to be completed on 9/21. No one showed up and I never received a phone call. I followed up the week following and finally got Donna on the line on 9/27. She claimed that the work was scheduled for 9/14 but when they came to do the work, no one was home and so they left a note. My husband worked from home that day and no note was left. I never received a phone call to follow up on our apparent absence, but as I was anticipating them on 9/21, I had no reason to think that there was an issue on 9/14. After going back and forth on the phone with Donna over the point of what day the work was scheduled for, I pointed out that this is one of those situations where she needs to recognize the customer is always right, so let's move forward and reschedule. I didn't get the entire sentence out before she abruptly said "goodbye" and hung up on me. It really is a shame to be unable to support a local business because of poor customer service.

Came by promptly, was able to fix the issue and then some. Price estimate was accurate to boot…read more Would call again.

On August 23,2019 at approximatley 3:05p.m. I called S&S Electric on a recommendation from a…read moreFrederick County employee, and when I called a women answered, I asked to whom I was speaking with and she replied "why" and asked what I needed. I started to explain to her that we had a fire at our residence and she cut the conversation off and stated we primary do commercial work and hung up on me. The initial customer service was very disapointing and if she continues to treat potential customers this way you will lose business. Thank you, William

I can't say enough good things about S&S Electric. We were planning on purchasing a generator and…read morewere looking to buy through one of the "big box" retailers. After doing some research, I decided to call S&S Electric to get a quote. I spoke with Larry. While the price for the generator that he quoted me was higher than the retailers, he included delivery and setting the generator on our existing pad. While I might have been able to do that myself, if I had an issue with it or dropped it, I could be out a lot of money and effort, so we went with S&S. When the generator arrived, Larry delivered it promptly, set it up and began installation on it. Once he did most of his work, I had to wait for the gas company to hook it to my propane tank. Once that was done, we set up a time to complete the installation. Before the date for the installation, Larry came out on one of the coldest days of the year on a weekend to complete the installation because of an impending snow storm. He wanted to make sure that, if we lost power, our new generator would take over and we'd still have lights and heat. All of the work was done to a high standard, along with being done promptly and neatly. If you need a generator installed, go with S&S. They have a lot of experience in generator installation, so you know it will be done right. It's a great company with even nicer people.

Bait and switch? I hope not, I hope it was an honest mistake, but I was speaking to the owner…read moreconcerning what I was supposed to get in the way of power surge protector for the estimate I got. A MUCH lower rated one was installed. When I realized it and questioned them, they sent over a tech to install the correct one, but wanted to charge me more. They said the owner I was speaking to didn't look at what my estimate was for when he was giving me information. Had I known what I was getting I would NOT have had it done. What they installed is 1/4 of the power of the one I was told I was getting. I was polite, but refused to pay more. I emailed the owner and heard nothing back, and to me that speaks volumes about how they do business

Excellent service! We recently purchased property in the area and have used Green to Ground several…read moretimes within the last couple of months. They are responsive and quick to respond to inquiries and get work scheduled. The staff from the front office to the electricians all exude professionalism. I highly recommend them for all electrical needs

Jose and his team do a great job. Have had them do repairs and painting on my commercial building…read moretwice. Both jobs were completed on a timely basis, well done and reasonably priced. I highly recommend Jose & FTRS!!!! Drew - Winchester