Two years since my last review. A Dog Refined is Absolutely tops. Our sweet Loki Lucy passed a few months ago & we adopted a rescue stray. Odd structured fellow with assorted types of fur.His DNA tested Rottweiler & Miniature poodle mix. Our groomer, Jazzarae is the best & brought out the best in him. He loves the attention & grooming. Highly recommend their services read more

A Dog Refined - Gustipher aka Gussy Gus - Pet Groomers Near Me - Phoenix, Arizona

I brought my cat, Archer in for a bath, nail trim, and sani trim--and I'm genuinely blown away by how wonderful the team was. They were incredibly patient, kind, and clearly experienced with feline personalities. Archer isn't exactly a spa-day enthusiast, but they handled him with such gentle care that he came home looking fresh, relaxed, and so good!!! It's rare to find groomers who treat your pet like their own, and this crew absolutely did. If you've got a cat, this is the place to go. Thank you for making Archer's grooming experience so smooth--we'll definitely be back! Omg can't forget to mention that they have experience grooming dogs and rabbits!! I got the pleasure of watching them groom dogs and they were so gentle and attentive to detail. read more

I have taken my standard poodle to A Dog Refined for a little over a year now and I have only positive things to say about them, specifically our groomer Jazzarae. She always takes amazing care of my poodle and has gone above and beyond on several occasions, specifically when I asked her to do some creative grooming (she did a beautiful pink and purple ombré on my poodle's poms). She is a very skilled professional and truly cares about the dogs she grooms. You will not be disappointed if you choose Jazzarae to be your dog's groomer! read more

A Dog Refined - Pet Groomers Near Me - Phoenix, Arizona

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We take our 12-year-old golden retriever to A Dog Refined and have for the past couple of years. They do a wonderful job. They are attentive to detail and great with dogs - he enjoys going there. Very clean place, a well-run business, and we are very happy we found them! read more

My senior pup is a literal freakazoid these days when it comes to getting his nails trimmed, especially since we moved and can't go to the place we used to take him to all the time where he got comfortable with the nail trim. He was a rescue and was abused when he was a puppy so is not a fan of new people or new environments. He's not aggressive but gets so stressed out and hates to be hooked up to anything on the table. I called around to many places before finding A Dog Refined and felt they were going to be the best fit. They were very nice and accommodating and treated my pup very well through his stress of getting his nails clipped. Highly recommended! read more

Maddy did an amazing job on my Pom Lily, her first grooming! The ladies were so kind and courteous, from the groomer to the receptionist, I would highly recommend this place! For the work they did the price was fair.. Kudos to the whole crew! read more

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AMAZING owners! Not only are they compassionate kind and amazing but my dog turned out so cute!!!! Highly recommend this business if you want someone taking care of your fur babies that are loving compassionate and talented with their grooming. read more

A Dog Refined - Pet Groomers Near Me - Phoenix, Arizona

My 6 year old Shih Tzu has been going to A Dog Refined his entire life. Jazz does a fabulous job, and I frequently get compliments on his cut. I've never had a dog so excited to go to the groomer. He gets excited when we pull into the parking lot, and he can't wait to get inside. He loves Jazz so much! Everyone there is friendly and professional. I highly recommend them. read more

A Dog Refined - Pet Groomers Near Me - Phoenix, Arizona

In the past we have had good experiences with the staff and the grooming but today we were not able to get our dogs groomed. The staff said they were not getting their full pay from the owners and were not grooming until the issue was resolved. I do not know the details of the situation but I have never been in a situation where the staff refused my business because they did not trust the owner to pay appropriately. read more

The groom service done on my pup was terrible. He came back all different lengths and only one ear fully trimmed. And our other dog wasn't even fully scrubbed. They also have a lot of hidden fees. We were hopeful this would be our new groomer as we just moved nearby. We will be traveling back to Temple of Groom in North Scottsdale for our pups grooms. read more

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I grew tired of the corporate greed and decided to give a "Mom and Pop" shop a try. A friend told me to try and old grooming salon (Dirty Paws) with new owners. Now called A Dog Refined. This is their second location (35th Ave and Cactus). I met with the new owners and was impressed with their professionalism and future plans for the business. I took my two labs to their appointment. I can say that my dogs never looked better. The sheen from my black lab was almost blinding. My dogs were very happy, I was very happy. They will have my grooming business and referrals to others for all future needs. read more

I cannot believe the unprofessionalism at this place.. I walked in, expecting a nice, peaceful visit, and instead, I was subjected to the so-called 'owners' having a full-blown argument right in front of me and other paying customers. Unacceptable. I don't know how they think this is okay, but I will NOT be coming back. read more

These guys are excellent for our Goldendoodle - he's always groomed perfectly and it lasts! A little pricier than others around the area but I have comfort of knowing he's groomed well and to our specifications. read more

Patricia, Teri, & Joe: I have been bringing my dog to A Dog Refined since 2017 when you first opened. Your groomers have always done a good job with my dog -- I miss Connie though, she was the best. In 2019 I moved away from the area but kept using A Dog Refined because you do a good job and I prefer to do business with smaller businesses than big box stores if possible. I now live 25 minutes from Cave Creek & 101. Earlier today I dropped my dog off a touch before 8am. The groomer quoted me 2-3 hours. At 946a she called and said my dog was ready and told me I had an hour to pick him up. I quickly finished breakfast with my family and drove the 25 minutes back only to arrive 5 minutes late at 1051a. Subsequently I was charged an additional $20 for being late. When I asked about the late fee the groomer was very obtuse in her response and seemed rather irked by me. Her response and comments back basically told me she would prefer that I not do business with you. read more

I am extremely pleased with not only the amazing job they have been doing on my morkie as far as grooming, I am also happy with the employees and have met the kind owner! Great place to take your pet! read more

I walked in there the other day and one of their groomers was spouting off on some ultra-religious tyrade that made me extremely uncomfortable and when I asked if any of their groomers were certified, they could only tell me that one was. WOULD NOT TRUST THIS PLACE. read more

Julia is an amazing groomer ! She's always does a fantastic job on my 3 dogs that I bring in and is always super friendly and helpful. So happy I found her read more

Went once, won't be back! Two Standard Poodles, two groomers, twice the price of other groomers. One decent grooming with haircut. One substandard grooming with amateur haircut. One dog traumatized by experience - Was very clingy when we got home. He urinated in house twice after getting home. This is not his normal behavior. There are 79 yelp reviews with an average 4.3 however there are 13 reviews with 1 star. That's a significant bad experience ratio. One groomer deserved a 4 or 5. One groomer deserved a 1. We gave 3 stars since one groomer did a decent job and it wasn't fair to penalize her for the other's failure. read more

Please read all of the reviews! I've seen a few dogs come in so matted they needed to be shaved in order to walk and be able to defecate, due to people going too long without grooming their dogs. Until Covid, I always sat and waited while my dogs are being done, watching all of the dogs being groomed. These ladies are perfectionists and the dogs are always smiling while they are being groomed. This is one of the things that impressed me most when I first started coming. All the dogs there were very happy. Not stressed out, shaking or panting with stress. I pay attention to details and Julia's Salon is impeccable! This group of ladies are the finest I've ever seen! I've been through three groomers in the last few years trying to find salon like this! As a professional hairstylist myself, I have referred a half dozen of my clients to them. I've had nothing but amazing feedback from others as well! Julia and the girls are so professional, kind, and accommodating. I have two dogs that absolutely hate getting their nails trimmed. They have always fought and struggled through their pedicures, but not here! Their patience, expertise, and professionalism go above and beyond! Oh, I completely forgot! My seven-year-old dog had never had his teeth cleaned. I just couldn't afford the $700 the vet charged. At A Dog Refined, they do cleanings without anesthesia for $75. I could not believe the difference in my dogs teeth. We are now on a six month cleaning regiment to keep both dogs teeth healthy and looking great! read more

A Dog Refined - Pet Groomers Near Me - Phoenix, Arizona

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My dog always leaves fresh and clean. She is constantly shedding so we occasionally get her trimmed. They always leave her coat looking beautiful and we have not had any issues with it being too short. read more

A Dog Refined - Dog - Pet Groomers Near Me - Phoenix, Arizona

I took my cat here for a nail trim! The staff was great, very gentle and clearly care for the animals they have there. Thank you!

This place is awesome ! I was so worried about one of my Chihuahua's who has that typical Chihuahua attitude , 1st time ever she didn't try to bite ! The place is clean and smells good upon entering , the staff is friendly and greeted with smiles . My dogs look great and happy upon returning to pick them up ! Highly recommend ! read more

A Dog Refined - Happy , fluffy and ready to go home ! :) - Pet Groomers Near Me - Phoenix, Arizona

Please be aware the reviews are being bought. The owner is offer a grooming discount if you show the good Yelp review. Our experience wasn't very good. The groomers take thorough notes but don't use them. Make for show? Our 2nd visit, the same groomers asked me what I wanted and I said same as last time you have the notes. As a golden doodle owner, long eyelashes are a big deal. Our female had quite long lashes until A Dog Refined chopped them off. I also had to reschedule once because I couldn't pick up in the allotted time and didn't want to pay $5 every 15mi after the haircut is done. read more

I was referred to this place by fellow neighbors who spoke very highly of the groomers here. I especially was drawn tot his place because I had doodles that were matted and my understanding was that there were experiences groomers here that would be able to help with the dematting without shaving them. Our first experience was 6 weeks ago. We were not allowed to walk in due to COVID so the groomers came out to us. I would of liked to see the conditions in which my dogs were going to be in. We had 2 adult golden doodles and 1 bernadoodle puppy. When I made the dogs appointments, they knew over the phone I was going to be bringing in a puppy. To begin, 3 groomers came out and took extensive notes as to what we wanted. I simply said, "I brought my dogs here because I heard you are reputable with doodles. They said, "there's no special doodle cut. We just do what the customers ask." So we kept it simple, told them to try and keep them long not shave them and keep their really long eyelashes. Next came my bernadoodle puppy in which they told me, if in any way he shows sign of distress, they will not groom him. When I called over the phone, this was not mentioned to me so I expected my puppy to get his first hair cut because he was leaving our home the next day to go live with my son out of state. Thankfully no problems and he was groomed. 6 weeks later, I made an appt for my dogs again. I was going to be a bit late picking them up and they told my husband every 15 minutes past their schedules pick up time is an additional 15.00. I've never heard of anything before. Are you just supposed to sit around and wait for your dogs all day long? So my husband brings them in, again outside because still no customers allowed in and the groomers come out and ask what we want. From the extensive notes taken last time, they should have seen what we wanted. Every single time my dogs come in, I have to go over what kind of haircuts to do? My husband picked them up and when he got home with them, he noticed both my dogs eyelashes were cut off. If you know anything about this breed, you know one of their characteristics is long eyelashes. They obviously didn't review the previous notes and now I'm extremely upset. We also brought in a 14 week old puppy of my daughters and we asked if they could just cut his nails, trim the hair around his eyes and privates and they charged $25 for a 5 minute job. I called and left a message and am curious as to how they will handle the situation. I'm not taking them here anymore. Worst referral ever. read more

Excellent service, kind, and efficient. I highly recommend them for any grooming. They are wonderful.

Great service, reasonable price, they did great job with my Rottie's first time getting groomed.

I brought my husky in with knots in her coat due to her under coat and swimming. I was sure we were going to have to get her shaved (a last resort for huskies), but she came back beautiful and no shaving and not at all traumatized. Great experience!! read more

This groomer is awful! I am so done. They rudely turned my dog down after going for over a year saying he was too wild and they couldn't groom him. So I got Tranquilizers from the vet to calm him down. I dropped my dog off at 10:30 after giving him his medicine at 9 AM. I spoke to the girl and said if half wasn't enough I could come back and give him more, we could reschedule, anything to try and work around his nervousness. I hear nothing until I get a call at 1 PM, saying that they could not do my dog and I need to come get him. Why they would try to bathe the dog hours after tranquilization medication, then telling me the reason was because they were very busy! Look how they gave me my dog read more

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My last invoice with the them was $90 while the previous 2 invoices were $50 for the same services. I honestly think they accidentally charged me for a large dog instead of a medium dog but I gave them several chances to make the correction and they stood on their $90 decision claiming that their "prices went up." We won't be back. read more

Three issues: 1) The shop was dark and fairly dirty compared to other groomers. They were very busy and no other reviews I saw had had an issue with this, so I gave them the benefit of the doubt that it is just a day. 2) The actual cut was terrible. They shaved my poodle's neck down to the skin and cut her eye lashes totally off. They didn't shave the sanitary area. The overall length is uneven. The shop is dark and hard to see well, so maybe that was why? And also explains how I didn't notice the issues until we got to our car. 3) The price. I was quoted a range of $55-85 on the phone depending on the length of the growth and size of my standard poodle puppy. It had been 7 weeks since the last groom, so nothing crazy in terms of length growth. Our dog is approx 25 lbs. When I picked up, the cost was $75 and the front desk person said it would likely go up next time. Other quotes we had gotten from other groomers were $65. While the owner was very professional and polite when taking my call to discuss my concerns, she claimed that it was the exact cut I requested and that shaving the neck to the skin was standard, yet NONE of the pictures you see of cuts on this page have a bare neck and no eye lashes. None of her previous cuts have been like this... She suggested I try a different groomer next time. I said I would be happy to if I could trust they would make it right if this happened again. To illustrate that, I requested a discount on the cut, which she declined. They might have some good groomers on staff, but too risky for me, especially if they won't make it right when something goes wrong! read more

A Dog Refined - Pet Groomers Near Me - Phoenix, Arizona

Just wanted to post an update that this is still the best dog groomers! They keep a file and know exactly what length I got Clifford shaved last time and Cliffy has now had 3 different groomers from here do his shave and they are all so sweet with him and (I know it's weird) they all were able to shave his butt which I have had other groomers at other places return him to me with a fully unshaved butt because Cliff just isn't having it. So it means a lot to me that they all take the time to make him feel comfortable and get the full job done. So happy with everyone here! Also side note - I have never been offered a discount for a review nor have I been compensated in any way from my positive reviews so the people saying the owner is buying the good reviews are full of it. ‍ read more

A Dog Refined - Clifford's shave job from 2022 - Pet Groomers Near Me - Phoenix, Arizona

I WOULD NOT RECOMMEND this grooming business for anyone with medium sized dogs!!! I decided to give these guys a shot since moving from Glendale as they had decent reviews. But when it came time to pick my baby up without telling me they cut her nails too short as I noticed yellow powder on a few with dry blood The groomer also cracked one her nails leaving it to hang!!! The least they could have done was tell me they made a mistake not just hand her over after paying $75...I don't trust them or their rude customer service. read more

A Dog Refined - Split nail on my poor girl - Pet Groomers Near Me - Phoenix, Arizona

The owner of the company called me immediately after I posted my previous review. She seemed generally interested in making things right. We scheduled an appt to address the issues, and they got Emerson in and out very promptly. read more

Best grooming spot in the area! The staff is very friendly and polite. Super great service at great prices! They take there time with my pets needs and do a great job. I really do recommend A Dog Refined! read more

This has to be the worst dog grooming place I've ever been to. Not only did they NOT wash my German Shepherd because "he struggled too much," but they also SHAVED his tail, rear end, and inexplicably, his entire left shoulder. And they asked if they should or COULD do this. I took him in for a bath and brush, not for some lazy bitch to destroy his coat! F#$k this place and the "groomers" who mess up your dogs there. read more

A Dog Refined - Shaved to the skin, how damn lazy can you be? - Pet Groomers Near Me - Phoenix, Arizona

The girls at ADR always take such great care of my pup! She comes home so happy and looking amazing. Prices are very reasonable as well. Definitely recommend! read more

Amazing!!! Best groomer ever...she is so great with my sweet pup Winston and he is always very nervous but he comes out happy and looking great every time! read more

A Dog Refined - Pet Groomers Near Me - Phoenix, Arizona

Had my 2 Shih Tzus groomed here for the first time and they look amazing!! The staff and groomers were super friendly, made my dogs feel at ease, and gave them a lot of attention and care. Very happy with the whole experience! read more

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Excellent grooming, trim & pampering for our furry babies: Gracie & Luna looked cute & smelled great! Thanks Jules for taking great care of them! read more

Great little place! Very happy I came here, Lola looks fabulous, Cindy did exactly what I wanted, Lola was nervous to go in, she hates the groomers, but Cindy was great with her. Lola smells so good and is so soft. They also have teeth cleanings here for a fair price, we're definitely going to try that next time. Thankyou! read more