They ruined dog permanently. His an appointment was on a Saturday. I told them in advance that there are people that need Saturday appointments. I was not one to those people. They told me six hours & I could pick him up. 8 hours later they closed the door that they were still working on him behind. No one could see what they were doing to him. The razor burned both butt cheeks & cut his ear so bad it was bleeding. I couldn't get him into the vet until Monday. He had to go back again on Wednesday. Everyone at the vet said I should ask for a refund & make them pay his $500 vet services. I did none of those things. I paid my bill & I'm spreading what a horrible place they are & how they tried to cover up their mistakes with powder. My dog couldn't sit on his behind for 2 weeks after being put on steroids & antibiotics. Please spare your loved little or large dog from the creatures behind the door. I should have taken my vet's advice & made them pay my expenses. I can now tell you that he loves the groomer he has been going to for the last 2years. Strasse Dog. He loves it there. Plus he has never been injured by 2 young girls that don't have a clue how to groom a dog. Shame on Diamond in the Ruff. The employees are the Ruff part. PLEASE NEVER EVER TAKE YOUR DOG THERE. read more