We've been taking our mini schnauzer to Shirley for 13 years. I trust her to always take care of…read moremy sweet girl. She does not like a lot of people but she loves Shirley and Jeff. They are good people and we highly recommend them!

Shirley is the absolute best. I brought my Cavalier to her for years, until he passed and now she…read moretakes care of my German Shepherd. They always come home happy, healthy and smelling great! I couldn't recommend Strasse Dog highly enough

Just want to give a big shout out to Applehead City Pet specifically Essence for doing a fantastic…read moregrooming on my pups

Honestly I really like this place but recently they have changed their services , they removed…read moretheir medium sized dogs as a service which means I need to pay more for my short haired dog that's not considered a large dog (over 90lbs on their website) I called them about scheduling but never received a call back even though I was a previous customer

DO NOT USE THIS SPA!!! NO CUSTOMER SERVICE. THIS SPA ONLY WANTS YOUR MONEY. FIND SOMEONE THAT…read moreACTUALLY CARES ABOUT YOU AND YOUR PET. I asked to speak to a manager, none on duty. 1 Wüf Pet Spa OTR (Owner) 2 days ago Hi June, you are not a client in our database. I understand your son is upset about missing his appointment but it isn't appropriate to spam our business page with reviews. Apparently , you are not aware that it was my dog he was bringing in , not his. It was a new , first time appointment . That he had already sent the veterinary information in. He let you know that he had a work emergency and I would be coming from an hour and a half away to make this appointment. I encountered road construction that caused a delay . I had my grandchildren on a spring break outing that we left to make this appointment . The appointment was at 12 noon. I called at 11:55am to let you all know I was getting close. I was informed by your staff that the groomer was gone. My son was told that I had until 12:15pm. to make this appointment. He didn't think I would get there until 12:30. You. made no adjustments, after him being a loyal customer . Our appointment window was 12-3pm. A place with good customer service would have done some type of service in that window, even if you charged for the full service. A wash , nail trim maybe. Instead you chose to put him down as a no show , charging the full price. Does that seem right ? I normally don't do reviews. That's why it took me so long to respond. You have lost two good customers, with two sweet dogs just because you don't know what CUSTOMER SERVICE, means.

How can one dog shed 1 dog every month?? That's where WuF spa steps in!!…read moreMajor is a 120 lb German Shepard. A gentle giant that roams 3 acres of property. So once he is good and dirty and shedding another dog, I bring him in and we end up with a new dog!! Kidding aside we have tried other places and we can not beat how he is treated. He knows where he is going when he gets out of the car. His coat stays shiny for about 3 weeks after he is groomed and when it gets wet it doesn't have that musty smell. And the price is right. Thank you Maddie!!!

Three months ago I was in the market for a new groomer for my 14 year old Mini Schnauzer. Being a…read moreprotective dog mother, I asked my veterinarian for recommendations. Furry and Fabulous, now known as Dawn's Blissful Paws Canine Spa, was one of the groomers on the list. Having looked at their reviews, I was happy with what I saw. I even called and asked if they would be equipped to handle an old, grumpy, little old man. They assured me that they have someone who is great with seniors. The first couple of grooms weren't spectacular, but the appointment that we had on July 9th was the absolute worst. I usually get my dog cut with a two guard and keep his face fluffy like a puppy. The attached photo is what I was greeted with on the 9th when I picked him up. He was shaved to the skin (which I did not ask for), had blood on his beard, looked greasy, had irritated spots all over his body and was still stinky. They did make me aware that they hit his quick while clipping his nails, but why didn't they clean him up after? Why was blood all over his beard? He looked and felt so gross that I had to immediately give him a bath when we got home. Not only that, I had to take him to the vet because he's been limping and not putting weight on his front left leg since his appointment. The vet and I both agree that someone was too rough with him during the groom. Stay away from this business if you care about your animals! *first photo is furry and fabulous's work, second is done by his old groomer.

We have been bringing our 4.5 pound maltipoo, Gizmo, here ever since Pam began working here. Pam…read moredid an amazing job with Gizmo, and we followed her each time she moved businesses. Unfortunately, Pam moved to another state, but we continued bringing Gizmo here because we never had a bad experience. This changed drastically in January of this year. We made a same day grooming appointment because the groomer said they could get him in no problem. It always took Pam around 45 minutes to do him, so we assumed this would be the case. When I dropped him off, there were 4/5 younger groomers who were standoffish and unprofessional. There were a couple dogs shivering in a big sink which was in a room with no groomers present, and I could hear numerous dogs yelping and whimpering in the back. Additionally, the space seemed dirty, unorganized, and had a strong unpleasant odor. I made sure they had my number and waited in the car, definitely thrown off, as this was never the vibe with Pam. After an hour and a half, I went in to see if he was ready yet, as it had never taken that long before, and I was met with an attitude from a younger woman who said "We told you already we'll call you." Again, I noticed there a couple dogs alone in a sink, wet and shivering, in a room without a groomer present. After another 45 minutes, I recieved a text saying he was ready. When I went in, a younger teenager, maybe 15/16 years old brought him out and told me he moved because he was scared by another bigger dog, and she accidentally "clipped" his ear. This accidental clip was about a half inch long, and 3/4mm wide. His ear was covered in blood, and the powder they put over it to make it stop bleeding. This "groomer" was extremely unprofessional, seemed very disorganized and unexperienced, and played it off as it was no big deal. Remind you, Pam never had more than 2-3 dogs in the space at any given time, and at this moment there were at least 10. I would have preferred them to tell us they could not get him in rather than overbooking. Of course a small, 4 pound dog would become scared of another, anxious dog, but you would think proper training and experience would prevent a cut this bad from happening. Gizmo's personality remained timid, anxious, and scared for about a week after this appointment. Fast forward to June, Gizmo's ear never healed properly, as the trauma was deep and severe, and after going to vet to see if there was anything we could do, we learned a hematoma grew over the wound. This painful growth happens to dogs who experience a traumatic wound, especially on the flaps of their ear. This would not have happened under Pam's supervision, and sadly, we will no longer support nor recommend this groomer. I feel sorry for those who trust that these groomers will take care of their babies, only to find out they are being treated with negligence by untrained and unprofessional "groomers." Update - I am leaving this on Yelp since the business decided to report my truthful review and it can no longer be viewed on Google Reviews. How ethical.

Update; This business owner is over -the-top, and not in a…read moregood way. His response perfectly demonstrates exactly what I described. *The lies *The excuses *The accusations Just as expected. I (unlike the shop owner and the 'groomer') have no reason to lie. The pictures show only the visible part of the damage. The permanent damage to his trachea, his knee and front leg/shoulder cannot be seen except on X-rays. The emotional damage and PTSD is an everyday thing and I'm still working at a snails pace, gentling him back into grooming. He doesn't shake as much as he did at first but it's still awful for him. These people are monsters, and the 'groomer', Cassidy...I don't know this person, never met her before, but I do know that she has absolutely no business dealing with animals. Shame on you people! Dropped off my Pom for basic grooming with Cassidy. Instead of a well groomed fluffy happy Pomeranian, I picked up a very quiet little Pom with The entire bottom half of guard hairs cut off, you can see his skin through the undercoat that is left. He was abused in a manner that caused his trachea to partially collapse with improper use of the grooming loop. Cassidy caused his front right leg to no longer have full range of motion, and a luxating patella (his right rear leg), repaired with no issues for ten years, is knocked out of place as a result of the 'grooming' he received from Cassidy. The owner was rude, accused me of lying. Cassidy lied. Another employee there lied. Owner was physically very threatening, approaching me quickly several times stopping inches from my face, so close his spit got on my face as he yelled at me. Of that's the sort of thing you are looking for, you're going to absolutely LOVE this place!

Absolutely the most amazing service!! They were so gentle with my pup and were so understanding of…read morehis needs! My pup is pretty dog reactive and they were so accommodating and kind. They are the first groomer that hasn't hurt my pup while grooming him, he came back to me so happy and crazy just like when I dropped him off. The prices were incredible for the service. Normally it costs well over $100 for a doodle grooming, but I paid around $65 for the grooming (bath, trim, nails), it was more with a tip of course but they were wonderful so absolutely deserved! So thank you a ton for being good to him, he'll be back soon!!

My son took my Standard Poodle Payton to get groomed today. He told Kevin that he needed his nails…read moredone, ears plucked and grooming. I had previously spoken with Kevin and told him that I wanted Payton's hair on his head and ears left long. I wanted to make sure that he understood so I had my son take a picture of what we were trying to achieve-an eventual top knot. As you can see from his before and after, his hair on his ears and head are cut way to short. I'm really disappointed in the cut. It doesn't look well groomed except for his tail. I won't go back.

Kevin has groomed my Shitzu/Maltese for a couple years now. Pearl never shivers upon arrival and…read moretruly looks forward to her spa time! Wonderful grooming each time we visit.

**updated review** The owner reached out to me explaining…read morethat COVID19 has caused a back log. I still recommend that the business returns emails indicating that they are back up instead of no response at all. I have contacted Active Paws twice through their website and have called. Nobody will ever return a message or even provide a quote. I cannot recommend Active Paws.

If I could give them zero stars, I would. Active Paws Mobile Grooming is one of the worst companies…read morethat I have ever done business with. My first appointment, they were 2 hours late. My second appointment, they didn't show. The 3rd one, they were 2 hours late and when I made a standing appointment with them for the 4th, they didn't show for that one either. At this point I should have just walked away, but I contacted them and they were nice enough to give me a priority appointment two days later to make up for missing it. THEY DIDN'T SHOW UP FOR THAT ONE EITHER! You can't call them because this MOBILE groomer doesn't answer their phone and their mailbox is always full. Everything needs to be done through email, but they don't check their email. If you're thinking about using a mobile groomer or any groomer in the Cincinnati area, this is NOT the one to call. Worst service I've ever used. One star is too much for this company.

Teleesha did an excellent job bathing and grooming my daughter's Siberian cat, Alexei. He was badly…read morematted due to some recent health issue and Teleesha was able to bath and groom him beautifully! She had a grooming table and all supplies needed to do a thorough job. I will be using her services for my cat in the future and will recommend her to anyone looking for in-home pet services!

Our long haired Siberian cat had a ton of mats that we tried to get of ourselves but struggled too…read moremuch. Teleesha was amazing. She started with trimming his claws and was really calm and patient even though our cat was not having the time of his life. It has made so much of a difference - without the mats he is a calmer, happier cat. I would definitely recommend Teleesha to anyone in a similar situation with their long haired cat. I will certainly be contacting her the next time our cat gets mats that are beyond our amateur capabilities in our house.

Well for one, I came in with my step daughter a couple weeks ago to find gravel for an aqaurium and…read moreto buy white clouds for my tank. They have a very limited supply of aqaurium gravel and the man in the fish department totally ignored us. And when another customer appeared, he helped them instead. Their supplies are over priced and the store is very small. Will not be back. Will do all my business from now on at Discover Aqautics. Yes you pay a little more on what you buy there, but their stock is in greater abundance and their fish are much more better take care of. Bought 17 white cloud minnows (and a Pleco) from them and each one are thriving. Zero stars for this petsmart and 5 for Discover Aqautics.

We signed up for dog training at PetSmart with Jonathan, also known as JO. We have one on one…read moretraining for about an hour weekly for six weeks before starting a second series of lessons. More than halfway through this first series, we are so pleased with the results, which are helping keep us and our dog safe. JO is a very skilled dog trainer. More than once I've thought of him as a dog whisperer as our one year old rescue dog responds almost instantly to the new commands he teaches her. My husband and I then immediately practice them with our girl to ensure the lessons are sticking. We practice in the training area and around the store, which is always full of distractions to test our dog. The lessons have stuck and we use them regularly at home and when we are out and about. Recommended.