Roberto responded quickly to my request for service and gave a reasonable estimate. He arrived on…read moretime, diagnosed the problem and did a great job for us. We found him to be very professional and congenial, and will call him again next time.

I requested a sump pump and two rain water drains be buried, all in the same area (poor design to…read morestart, but anyway...). Roberto was flexible to come out to quote the project. The price was very competitive for the work it required. And the pump doesn't run nearly as much since the water now runs far from the basement. Many thanks!

Had a fantastic experience with the company they are competitively priced, on time and courteous…read more They were patient with my questions and informative with what was being done. Highly recommend them. Special thanks to Daniel for Coming out looking at my home and recommending the appropriate things I needed. Jessica for answering the many questions I called in. And Dave for a fast and well done install!

Holy !! I had Complete Basement Systems come in and put a French drain and sump pump system in my…read morebasement after I experienced a flood after moving in to my house only 9 days prior. Work was performed clean. The workers were very nice and the system is still going strong and haven't had any issues 8 YEARS LATER. Pump probably runs every time it rains heavy now which only makes me smile. One time investment and a lifetime of peace of mind. Trust me don't deal with the water and leaks and mold just get it done. The price was reasonable for the amount of work that was performed. So glad I put that system in.

I met with three others besides Felipe, and he stood out by far. He's a great guy--honest and…read moretransparent--never trying to sell me more than I needed. In fact, he even recommended cost-effective options. I ended up waterproofing the entire perimeter of the basement, with Alex managing the project. The team was friendly, hardworking, and respectful of the property. They not only cleaned up after themselves but actually left the basement cleaner than they found it, going above and beyond. Throughout the process, they were communicative and easy to work with. As I told Felipe before he left today, "I hope I never need to see you again, but if I ever have a basement issue, you'll be the only one I call or recommend."

After receiving two quotes on dry-proofing our crawl space (one pricey, the other a fortune), Joe…read morefrom All Dry came out and evaluated our crawl space, with a very honest opinion that was significantly less costly. We really appreciate that he did not try to upsell us and gave us the facts. Thank you!

Ed and the crew were wonderful. Great job, great attention to detail, kind and courteous. They have…read morepainted both the inside and outside of my house. The price was good. I will use them again and do recommend them.

Our 11 room colonial was overdue for exterior painting. Ed's team did an Excellent Job power…read morewashing and preparing the exterior. Ed was on the scene and made recommendations along the way. He was also available by text. His team arrived on time each morning on time and were professional & friendly. They were neat and quiet, respecting the fact that many in the household were working remotely on the phones. Our bluestone surfaces were protected. His Team leader Rock did a wonderful job doing carpentry. I highly recommend EAG Painting and will use them again.

We live in Mill rock Road in Hamden CT. We saw them building There. Beautiful stone work &…read moreconcrete. We hired them and they did great work for us.

Luis and crew built a concrete retaining wall to replace a wooden wall that was in danger of…read morecollapsing and bringing my pool deck with it. Ahead of time, he explained in detail how they'd need to dig a deep trench and start the base of the wall several feet underground. The concrete would have a lattice of rebar in it and... it was more than I could understand but it sounded extremely thorough and strong. The crew did an excellent job on the wall and taking care of the surrounding property. There is a small brick wall near the big wall that was also in disrepair -- as part of their clean up, they actually ended up putting the brick wall back together better than it was before. They got to work within a couple of weeks of signing the paperwork (given how most contractors these days are slow, this was very impressive) and the work was done on schedule. I highly recommended Connecticut Masonry.

Unfortunately, I really wish I listened to the reviews here. I was aware this company had poor…read morereviews but booked them based on our initial consultation with Sal and the hope for a good experience. We went with BioClean despite having a cheaper quote elsewhere. Unfortunately, the day of our job was a nightmare. The workers arrived 1 hr 10 minutes late without any phone call. This was after we made multiple calls to inquire why they were late. I received about four different excuses as to why they were late. Truthfully, the excuses did not help and it was the lack of professionalism and respect for our time that really upset us. Additionally, I felt the office staff spoke to me very unprofessionally with one person telling me he was "sick as shit" which is just an unprofessional way to speak to a customer. Additionally, there was a lack of communication between the inspector, the office, and the work team about the expectations for our project. In the end, they did rectify the situation by adjusting our final price. however, the day was still a major headache and we do not plan to work with this company again nor would i recommend them to anyone. we have had plenty of work done in our home and have never had such an unprofessional experience. I feel duped by our inspector about the quality of service we would receive.

one of their dehumidifiers broke down and flooded our kitchen hardwood floors. The floors now have…read moreto be torn up and replaced and Bioclean will not take responsibility beyond not charging us for the use of the machines! Buyer beware!

Cisco and his team were fantastic. Arrived on time. Kept us informed throughout the process. We…read morehighly recommend them

I had an appointment scheduled for today, May 9th and no one showed up. Since my appointment was on…read morea Saturday, the main phone line was closed and no one picked up. In the two emails and two texts I received from them with appointment details there was no after hours line or way to contact them at all. I'm very disappointed in their service, and it is disrespectful that I book my entire afternoon to be home only to be blown off. Beware before using Connecticut Basement Systems.

Mark stopped by to give an estimate for waterproofing…read more He walked around outside and said "I'm not doing this job." I called to follow up and get some more information and he ghosted me like I was a Tinder date. Bizarre behavior from a grown man.

Mark and his team at ACM are wonderful. We had french drains put it 14 years ago. We are lucky…read moreenough that we don't need water pumped out of our basement often but did need it twice this year. They worked perfectly and even after 14 years the pumps are great. Just had a service call to make sure everything is running smoothly incase we need the pumps again and the service man (John) found everything to be in great. Highly recommend ACM. Very honest, fairly priced and excellent work! French drain's really work, even with the ground water rising from the bottom up (which is what happens in our case).