As always the service here is always exceptional. The staff have great customer service, the…read moreestablishment is very clean, and the technicians are highly skilled in their craft. I got my favorite Russian manicure and my nail tech Claudia did an awesome job.

I have returned to update my review to FIVE STARS. The owner, Veronica, is absolutely amazing - her…read moreemployees are so lucky to have a leader like her. Upon reading my original review, she reached out immediately (I didn't even make it to the soak off appointment I had made for the same day) offering a partial refund and to redo my mani/pedi. I went in the next day to get my nails redone and I cannot emphasize how great my experience was. Masiel is an absolutely incredible nail tech, taking her time and paying extreme attention to detail. My baby toenail is almost nonexistent and she not only painted it, but French tipped it!!!! My original pedicure wasn't even French tipped, she just offered to do it since I mentioned I'd never had them before! I was astounded. On top of being skilled and knowledgeable, she is funny and friendly. The tech who did my services originally, apologized, and mentioned that she's working with Veronica to make sure whatever happened before, doesn't happen again. I was so touched by how everyone cares so much about their customers and the work they do. My previous review stated I wouldn't give this business any more money, a statement which I now HEAVILY retract. I would 100% return here because if something were to go wrong, I know they would bend over backwards to fix the problem and make sure I'm satisfied as a customer. In the few times I've been in, there have been multiple regulars around me who all seem right at home in the salon, on first name basis with the other techs and employees. If I lived in Dallas, I would definitely make this my regular salon too.

Communication with clients are horrible. Nail tech chipped my big toenail and tried gluing in…read moreback down with crazy glue & then polishing over it. I complained to her & another tech and nothing was resolved. Manager did nothing! Never going back! She got NO TIP!

The worse nail shop in Dallas. What I wanted vs what I got is ridiculous comparison. Then she only…read moregave me $5 back. I asked for coffin nails one ombré nail with marble and some stones. The color is wrong she just throw on the dip on the Brush. I told her the ombré was wrong and she painted over it. She charged me $70 and my niece $65. If you go it's on you. I was not satisfied at all and only got $5 off these ugly nails. Now I have to take these off and get a whole new set from a verified shop that can do what I wanted.

I really enjoyed getting my pedi done here. This place is all about customer care not just customer…read moreservice. I got the Mint&More package and I felt so relaxed while sipping on some complimentary bubbly :) I had a nice street view which made for an interesting experience considering it's on Oak Lawn.

I am updating my review: My best friend and I visited this salon while in downtown Dallas, and…read moreoverall, it was a decent experience--but there were a few things that left us disappointed. The staff was very welcoming, and we appreciated that they told us the pricing upfront--no surprises there. The drinks were a nice touch, and the salon had a friendly and clean atmosphere. My nail tech was very kind and clearly a perfectionist. She did get a little frustrated when I moved my hand, but I could tell it came from wanting everything to be just right, which I appreciated. At one point, I told her I felt a burning sensation on one of my nails, and she immediately applied a calming spray, which helped. Unfortunately, my best friend didn't receive the same level of care. During her appointment, she mentioned that her nails felt hot while the acrylic was being applied. Her tech said that happens sometimes, which we understand, as it's not unusual. But several hours later, my friend's nails are still hurting her, and she was not offered anything to soothe the discomfort, unlike I was. It feels like her concerns weren't really addressed in the moment. Additionally, she asked for a tapered square shape, but the tech told her she should ask for coffin nails next time. We know what a tapered square looks like, so that exchange felt unnecessarily dismissive. Another reason for the rating drop is that we were charged for "length"--but we both got fairly short nails. We even posted photos because it's unclear where that extra charge came from. I'm not expecting a refund, and I understand that a salon in downtown Dallas will likely cost more, but with higher pricing should come a more consistent quality of service. While parts of the experience were positive, the discomfort my friend is still dealing with, along with the shape miscommunication and unclear pricing, made this visit fall short of expectations.

I have been coming here for years, even though I moved out of the Uptown area. It went to Plano. I…read morestill only trust this family owned business that actually cares about their customer service. I have my hands feet eyebrows and massages here and we go nowhere else. please ask for Kim or David if you go in.

Kim, and her team treat me like a member of the family. So kind, welcoming, & true artisans…read more The mani-pedi is the best. The eyebrows too! No liquor, no up-selling, no menu's, no disco music. No games, thrills, or ploys to entice. No quota's. They deliver top notch service. This is the best in Dallas.

I am so disappointed in my experience here. I came in and asked for a gel manicure and gel…read morepedicure. The nail tech gave three different prices for gel addition, said 20, then 15 then kept switching it up. I got regular polish on my toes and just stayed with gel manicure because she couldn't get the price right on the feet and I felt so uncomfortable. I have to cut my nails short and asked specifically for her not to let the edges get squared and she left one of my nails intentionally square. I clipped it myself after she kept saying "yeah yeah I know I know" it was such a surprise to hear the rudeness and blatant rude remarks. I asked to speak with a manager at the end of the job and she spent a little time working on my hands then went to sit down and said she'd do my nails at the end. She got another client so I asked someone if they could do my gel manicure because I'd been there a long time and didn't want to do the whole thing after my pedicure. One woman said she had an appointment, they asked a younger woman to do it and she shook her head. I finally said I'd leave without my manicure getting done just the pedicure and they said okay they'll do it. It seemed like everything was fine but my gel manicure came out terrible. It looked relatively fine when I left but now there are ripples. This has never happened with a gel manicure. I did notice they were frequently using a polish shaking machine, so I'm sure their gel polish may be heavily diluted. The toes of course chipped same day but that's because they're regular polish. I'm just so surprised at the poor customer service and poor job.

I've been getting my nails done by Lien in Dallas for almost 2 years and she never disappoints!…read moreLien is super fast, skilled, and always delivers. Whether I want something simple or detailed nail art, she gets it perfect every time!