From what I understand from other reviews, Skip is great. I saw Sophie, because I had a Groupon and those must be used at appointments with either Sophie or Marissa. Having my haircut by Sophie was a terrible experience. Not only is she lacking in interpersonal skills, she is also dangerous with the scissors. At first I thought the haircut was just uncomfortable with the scissors scraping the back of my neck. And then I saw her final product. I went in asking for a trim and walked out with my hair 2 inches shorter and cut in the style of a pageboy. The bottom line is: if you are looking for an inexpensive haircut, go to Supercuts. If you want a salon quality cut and experience, pay for it. read more

I bought a groupon for $50 for a cut & single process color. I've never had my hair dyed professionally so I was very nervous about it. I've been blond for years and decided to go red. For some reason the color didn't take to my blond hair and it had to be redone. I was in the salon for a total of 3 hrs, which was understandable. In the time I was in the salon, Marisa had 5 other clients & seemed completely overwhelmed. It seemed as if all groupon clients went to her while other stylists did not have any clients. By the time the color was finally in my hair, she was highlighting someone else's hair & had 2 clients waiting. I did not like the cut at all & she brushed me off onto another stylist to blow dry my hair as she was swamped. She didn't ask if I liked the cut and never even showed it to me in the mirror. I felt as if I was rushed out of the salon. Now I have to go somewhere else to get my hair re-cut. read more

Got the Groupon deal. Woman who did my hair was not very friendly. Took forever for her to highlight my hair, and there ended up being virtually no difference in color from before and after. Literally no difference and I clearly told her what color I wanted. Next, she barely took off any hair in the haircut and I showed her where I wanted the layers to start which was over two inches shorter than what she did. There is no chance I'd ever go here and spend more money than I did with the Groupon. Seriously looks like I didn't even get my hair cut at all, and after it took over 2 hours for the whole process I wasn't about to tell her I was unsatisfied. If I had paid the 245 dollar normal price it would have costed, then maybe I would have said something. Ended up getting the Groupon for 45. Would not recommend this place, the stylist showed no confidence and I currently have the same hair I walked in there with. read more

I went there for color and cut. The color was monochromatic and looked "dyed" when all was said and done. I would definitley not recommend going here unless you want to eave looking worse than when you went in. read more

Skip spent time talking to me about the best length for my face shape, was responsive to my concerns about my previous cut (from another salon), and did a very nicely layered, collar-bone length cut for me. He was also very fast. Amy blowdried my hair afterwards and she was also very good. Will definitely go back, and also get him to color my hair. read more

I went to A Cut Above because of a Groupon offer. I was nervous because I've never been here before and had my hair chopped at the last place I went to (also, I was planning on coloring my hair red, scary enough with someone you know). However, I had Sophie as my stylist and she did a great job matching the color to the photo I showed her (and talking to me about the color to make sure it was right) and the cut/trim was perfect. I was very pleased and will likely be going back. read more

Tried here yesterday because I couldn't get into the place I went before. Got my hair cut from Skip. He did a good job and was very nice and chatty - which I appreciate! However, my hair is already very short (shaggy pixie) and I just went in for a trim... Which cost me $65!!! I mean, seriously?! I could understand if I got a complicated haircut that took a long time, but I got less than an inch cut off and it took less than half hour. I know haircuts are not cheap from nice places these days... but come on! Also, whoever washed by hair was very rough and rushed through it. I won't be back. read more

I am a Villanova Student and I had my hair cut by Skip today. It took him a total of 15 minutes to wash and cut my hair, which I originally thought was odd and very quick, yet realized that he really knew what he was doing in order to do it so fast (or my hair cut is easy to do). My hair cut looks as if it should have taken him 45 minutes (like my normal stylist takes), but it only too 15. A definite perk! I opted to not have a blow-dry because his assistant was busy with another customer and I prefer to have my hair air-dry anyways. The one downside was that they do not accept debit or credit card. I did not know that going in, and there were no signs indicating the "cash only" aspect so it was quite startling to pay $65 in cash (all the money I had on me) without previous knowledge. Also, it cost $65 for a wash and cut. This seems steep, but the other reviews say that it is typical "Main Line Prices" and I'm from MA, so the pricing for a haircut may be different there. Overall, a great experience and a great hair cut! Also, Skip does free bang-trims for his customers with bangs! A definite perk!! Would recommend A Cut Above for a quick good hair cut.. read more

Let me say that I have never left a review, but my experience here was bad enough to do so. I had the Groupon. Sophie was the stylist. I showed her a picture of the color I wanted. She did not talk to me at all. She put the dye on and walked away. I heard her tell another client that she would have to pay an extra $25 because of her long hair. I was not told this. Sophie's phone kept going off and she was yelling at the person on the phone. Then she walked around saying "I shouldn't have taken any appointments tonight". Geez, way to make me feel welcome, by walking around saying you wished I wasn't there! Long story short... i showed her a pic of a brown hair color, I ended up with reddish/purple hair. The "cut" you wouldn't ha e had to sweep up after, and the blow dry, half my hair was still curly. She took the cape off and walked away. I stood there for a while before tracking her down with another customer to ask if I was done. At which point she looked at me like I was crazy before telling me to go up front. There they proceeded to charge me the extra $25. The guy asked if she had told me, she said no, but neither of them seemed to care. Nor did the guy care that I was standing there with purple half curly/half straight hair. All of the stylist saw her yelling but by their reaction, it wasn't the first time. They just rolled their eyes and looked away. I use groupon all the time and this was my first bed experience. Also my first time ever not tipping 20% plus on the pre groupon amount. I couldn't believe that this woman was so rude and still had a job. There's plenty of other places in the area on Groupon, don't go here! read more

I bought a groupon for A Cut Above and was excited to find a new salon. First impressions: it was a little difficult to find the front door as it didn't have anything to distinguish it. the waiting area was disheveled (couch cover looked like it hadn't been washed and was not neatly tucked in). Then once getting into the place, it was DIRTY! There is hair everywhere, in the corners, around the stations. Gross! Then, the whole staff left, 3 people, all at once and left one stylist there to answer the phone, be the receptionist, cut and color hair, and deal with the walk in for the waxing lady. I felt bad for her as she was utterly spread to thin and it was extremely obvious. She was doing 50 things at once, it took over 3 hours for a color strip, color application and cut. Not only that, I HATE my color. She left the color on for OVER 45 minutes and it's almost black because she was juggling clients... It's a total shame because the whole idea of a Groupon is to generate new business and create client relationships. This place was dirty, has a lack of service and was Completely unprofessional. To leave one person to 'hold down the fort' is killing the business... I WILL NEVER EVER GO BACK, not even to have the color expert to fix my color. I think I saw a tag line 'Best salon on the Mainline' Ha! This couldn't be further from the truth. My advice, find another salon that will treat you better. read more

I went to Sophie for a haircut with a Groupon. She did a good job so I decided to return. The next cut didn't lay right so I returned for an adjustment. I am now living with one of the worst chop jobs ever. read more

First of all, you hear all these great things about Skip- it's not all true. The first time I went to try this salon with a groupon. My haircut/highlights came out pretty good; it didn't Wow me but there were no problems. My second appointment with Skip was a totally different matter. I waited about half an hour after my appointment time to be seen. Then, while he was talking to me about what hair cut to get and actually giving me the hair cut, he was also taking care of 3 other people. His focus was split between 3 or 4 different clients at once. It was pretty rude, I have never experienced anything like that at any other salon. Then when I went to pay I was a little surprised by the price ($65) but I knew it would be high so it wasn't that big of a deal. I handed him my credit card then he tells me they only accept cash or check(there was no sign up to indicate it)! How can you charge so much for a hair cut then have the gulls to only accept cash or check. Obviously I had neither so Skip directed me to an ATM a block away; it was very awkward and embarrassing so I went to the ATM (where I was charged $9 in fees!!) How hard would it be for them to tell you when making an appointment that they only accept cash or check (it is 2013, right?) Anyway that was a few days ago and now my hair is flat and it keeps falling all over my face no matter how much I try to style it. This place is overrated and over priced. I don't recommend it read more

The star is only because stylists here can give a good haircut. Besides that, this is the most horrendous service I have experienced at a salon. I am writing this about an experience I had about two years ago. I was about 15 and my mother made me an appointment for a haircut. The appointment was for 12:30, so my mother dropped me off. Time continued to pass and one of the stylists was working on highlights, while the owner was sipping coffee. My appointment was with the owner. I called me mother at 1:20 to inform her that though I had signed in and continued to ask, the owner, and stylist for my appointment would not start my haircut. She kept chatting with clients getting color and began working on her 1:30 appointment even though I informed her mine had been for an hour before. She thought that because I was a child there alone, with no mother to hassle her, that she did not have to listen to me or treat me like a customer. Horrible service here. Eventually my mother called and started yelling so loud I could hear, and my haircut was started shortly after. The owner and stylist never apologized once. read more

Skip shuffled me into the chair and I told him a tiny trim since my wedding is coming up. He gives me a tiny trim, takes 5 min. Got my hair highlighted from the girl who said she "specializes" in highlighting. She put half of my head in foils, went and helped someone else for a half an hour, then returned to put the rest in. It came out a dull blonde with roots still showing in some areas. I got a blow dry from the older woman who seemed like she was yelling at me for blowing my hair wrong... didn't know that was possible. Oh and none of these people smiled, not even once. I had to laugh a little because everyone seemed miserable, eager to get you out, and didn't care what I wanted because they already knew what they were going to do. The cherry on top was Skip charging me $65 for that 5 minute trim. I have never in my life been charged $65 for a tiny trim that took less than a man's haircut. He even said "I'm not going to do much since your growing it out". I told him he must be joking. Needless to say, I will not be returning. When you go to a salon you want to feel relaxed and taken care of. This place is the opposite of that. They need to take a class from a real salon and quite acting like they aren't a step above Hair Cuttery. read more