There beds are terrible. There old and all the bulbs on all beds are always burnt out.read more

I got the pleasure of going in to tan a couple days ago at the new location of Pacific Bronze and…read moreBliss. The thought and detail of the new shop was incredible. It's beautifully put together, decorated, clean, and such a great environment to walk into. The owner, Bre, was there after 5PM ready and willing to deliver customer service to each person that walked in the door. Super helpful, knowledgeable, and so sweet. Her strive to create a business that surpasses the competitors in the area is undeniable...you can see and feel that the minute you walk in. The beds are amazing, the women in the shop are amazing, they offer everything women want in one place, and I won't go anywhere else! Like EVER! Congratulations on such a big accomplishment! You are going to do amazing!

Though pricey compared to other offerings in the area, the hours, beds and cleanliness make this…read morepremium worthwhile. I have mostly positive impressions, I was surprised with a free unexpected upgrade on my birthday, and reception staff has generally been friendly and competent with a couple of exceptions. I don't care for the fact that individual tans you buy expire after one year. Also on my initial visit to this business I was extremely clear about what I was seeking, conveyed this to the rep, but she was relentless in telling me I needed an unlimited monthly membership I didn't want. I left that day repocketing the hundreds of dollars I had every intent of handling over. I returned for the beds and hours. I didn't use 1/3 of the tans I bought the first year, so asked reception if they could work with me on a new package or if I could speak with management. She referred me to email management, but stated it was policy that no name could be given to me for whom I would be working with. I've corresponded with "management" and still have never received a name of the manager I've dealt with though I asked for it, but they asked me for my name and DOB. "Management" did, however, credit me the tans for this year which I appreciate. Today a bed bulb and one of the four facial bulbs was out on the bed I was assigned. The receptionist when I exited expressed they'd had a technician working on it, so a known issue. I asked for an upgrade to be put on my account for the uneven tan, and she was hesitant. I decided instead to email "management" to request personally. "Management" advised me that beds do have issues especially during the busy season, but did provide the credit. I feel it's pretty obvious to state to me that issues can occur, an apology would have been better received. I've never had to wait for a bed no matter when I've come. All things considered, I would definitely recommend this Albany Tan Republic for the generally consistent quality service and product provided.

No one knows what they're doing here. Horrible customer service. Poor communication. No welcome…read more None of them are solution oriented... really poor management.

Best salon and staff in Albany! Very friendly and relaxed atmosphere. Affordable luxurious product…read moreand services! I've only ever met happy and satisfied clients leaving the salon. Make sure to grab lunch from Oregon Homegrown while you're there :)

It takes a lot for me to write a negative review on a local business, but unfortunately I feel that…read morethe service I received was so poor that it is necessary. I first went to the salon with a picture of what I would like - a light balayage on my short hair. The hairdresser told me that it would take a couple sessions to get the color I wanted and I agreed. My first session was around $150. I was concerned with the small amount of hair that was actually lightened, only light on the top layer of my hair - not the full balayage I had asked for, but assumed she knew what she was doing. At my second appointment, I asked for a trim as well. Firstly, she told me she didn't want to do a trim that day, but rather at my next appointment. It felt uncomfortable to argue, so I agreed. When she took the foils out of my hair, I told her that I didn't see any difference, and that this wasn't the same as what I had asked for. She told me it would lighten up within a couple of days. My hair didn't lighten, and I was extremely frustrated that I had just paid another $100 for essentially nothing. All of my coworkers asked me why I hadn't gone to my hair appointment, since they couldn't see any difference whatsoever. I called the salon and explained my dilemma. I told them that I wasn't comfortable having the same person fix my hair, as she hadn't done my hair as I'd asked on two occasions. The receptionist told me she understood and that she would speak with the owner. Soon after, the same hairdresser who had done my hair texted me that she would be happy to do my hair after hours free of charge, and that all I should have done was to have asked her. So uncomfortable, but I agreed. I gave her a list of days I was available, and she responded that none of those dates would work. I said I would be free the week after the following, and she never responded. A month later, I called the salon AGAIN, and explained what had happened. They told me a refund was not an option, as I hadn't told her I was unsatisfied with my hair until after the fact (which was not the case). Though I clarified this, they called me back several days later and told me that they could have someone else fix my hair that Thursday at 12pm. I put it in my calendar. Though I didn't feel comfortable even going to the salon at this point, I agreed. I showed up at 12pm on Thursday, and they told me that my appointment was the following week. This was hands down the worst, most unprofessional salon experience I have ever had. I wasted $250, and now am in search of another salon so I can pay to have my hair done how I had asked 3 months ago.

Very poor customer service. If I could find a lower rating, I would. Slow to acknowledge any wrong…read moredoing. When they did, they claimed it was their busy season. Two people in the reception area isn't busy. I'm sorry but was poor business. And the way they talk to people on the phone.... shame on you

Sense the girls Des and Shannon have taken over the business this place is so amazing the previous…read more owner was so creepy and just plain weird..... but sense the business is under new ownership and will be reopening soon it will be such an amazing place, I have known Des for many many years and she knows how to manage a business I can't wait to see the new place!!!!!!

The owner (who is always there) is very rude and abrasive. Ive been there 3 times now and not once…read morehas he seemed in a good mood. The first time I went there I filled out a new customer card with all of my info. When I went back a week later he said he didnt have my information, but I told him I just filled one out a week ago. He said oh I probably put it in the file of people I dont think will be coming back...WOW! I dont think the word A-hole begins to explain how awful this guy is. The prices might be good, but trust me, go anywhere else.

Owners Beth Lopes-Walker and Dana Macrae have established a wonderful full-service beauty boutique…read morein the heart of Downtown Albany. The French motif is warm and inviting, especially when sipping on a glass of wine. My hair has been the same for about a decade now and I felt it was time for a change. So, not only did I change my hair, but I changed locations and stylist! I am SO happy with the results!!! I must have had at least 6 inches taken off! The color is fantastic and Beth has managed to pull me out of the 80's!!! I even managed to get carded that afternoon!!

I just want everyone to know how bad La belles was here in albany I asked for them to dye half of…read moremy hair gray with lavender blended into it and instead they gave me orange, Gray, bright ass neon purple and bleach blonde hair. I took them a week and a half to get my money back. The worst customer service of my entire life. And the worst first time experience I've ever had in my life. Don't go there unless you want to be rushed out and have fucked up hair. I could have done this shit myself if I wanted it to look this bad. Beware ladies!

I love the staff here and they have the best prices in town for tanning! Beds are always very clean…read moreand nice.

Rude management and not professional at all in any way just a nasty environment to be inread more

I've been going to Teddi for over a year and LOVE her lash extensions and her!! I would recommend…read moreher to anyone

Teddi jean is flexible, professional, and always greets you with a warm bubbly smile. She does…read moregreat work and I highly recommend her facials and eye lash extensions. I get compliments on my lashes wherever I go. Less maintenance and you look amazing!

My friend (luckily) found Michelle to do our make up for a friend's wedding. Michelle is very sweet…read moreand professional. Her make up skills are amazing. I don't wear a lot of makeup so when she asked what I was looking for I told her and that is exactly what she did. I got a lot of compliments at the wedding and the look stayed on through the night! If you're in the Salem area book her!!

Michelle did an amazing job with my makeup for a friend's wedding. From the time I emailed her for…read moreavailability to the time I spent in the chair, she was very responsive and professional. She was easy to talk with, asked what type of glam I wanted (natural, full glam, or in between). She is a master of her craft. She is definitely a gem. Thank you Michelle for making me feel beautiful!