I purchased my Bug from someone who took the bug to Adria Imports for a decade. The receipts from…read morethe shop for services over the years clearly show deceptive diagnoses, overcharges, incomplete repairs, and less-than-professional service and parts replacement. The most recent repair a transmission rebuild have the same problems that the bug exhibited before it was taken in. On the service receipt, the transmission was rebuilt. It still pops out of gear and leaks. The axle boots were installed in the incorrect position and basic replacement and checks were not conducted such as shifter bushing and coupler replacement to ensure these simple parts were not causing any issues. I have all the receipts and I have over 25 years of specific vintage VW mechanic experience, unfortunately, the previous VW owner placed their trust in the mechanics at Adria Imp which has clearly ripped off many people according to this and other reviews of this shop.

I have found Mark to be an excellent communicator and exceed my fair to deal with. He goes out if…read morehis way to explain what needs doing and always delivers under the estimated amount. He even helped me out when I had a breakdown away from home by confirming the work that needed doing and where to access the parts when the local mechanic couldn't source the part. The best compliment I can pay Mark is he has gained my 100% trust.

On May 15, 2015, I brought my vehicle to Performance One for an oil change. The oil change was done…read moreincorrectly, which required the car to be towed to the dealership to correct. The dealership diagnosed the vehicle and determined that the issue was caused by over filling engine oil. They also found engine oil on the engine air filter housing, MAF sensor, throttle body, cylinder heads and exhaust. The dealership did not find any pre-existing damage to the vehicle, I paid for the dealership diagnostic examination, repair service and clean up out of my pocket. Performance One denied any wrongdoing, and refused to reimburse me for the monies paid to correct their damage. I had to file a complaint to BC Small Claims Court, wherein the court ruled against Performance One, awarding me with the repair invoice amount, search fees and court fees. The judge also noted that AWG Performance One has wasted my time, their time, and the court time. Making a mistake is one thing, but when a mistake is made by a business, one would expect they would own up to it and not need customers to take them to Court. Wanting to bring your beloved vehicle to Performance One? Think again!

So, here's the story. I know a little but not a lot about cars. I do know when you hear a bad…read morenoise, something is wrong. Not withstanding the "comments" from various male friends, I knew the clutch on my 10 year old Nissan Sentra needed to be done. I've had my fair share of distrust over the years of mechanics and repair shops. Most of them seemed like rip off artists to me...speaking down to me as if they were trying to impart knowledge that was way over my head. It always felt like they really just wanted my money. Enter Performance One: I've been coming to Performance One for the last year and a bit for oil changes and such minor things. In that time, I've had some good conversations with the manager, service advisor and both mechanics. Even for a simple oil change, if I had questions, they gave me answers. That makes me feel good. So earlier this week when I went in for my regular oil change and the mechanic said "Your clutch has to be done right away. I'm not kidding. Don't put this off any longer or the transmission could be damaged and then you're really in trouble." It was a no-brainer to get them to do it. I'm not going to kid you, a clutch job is expensive. And I admit, out of curiosity, I called around anyway to get some other quotes...and friends shared their stories of how much they paid over the years for the same kind of work. I found the quote from Performance One to be very reasonable (the quote from my Nissan dealership was outrageous!) The service manager gave me some options to choose from and explained the pro and cons of those options. The mechanic popped his head in and gave his two cents as well. Again, giving me the information helped me feel that I am part of the process and I know what's going on. I took my car in first thing Friday morning and it was done late that afternoon...spending the day in their upstairs lounge as the work went on. AND HOLY CRAP. The clutch they put in is FRICKEN AWESOME. I am so happy! I'm not fighting to get it into 2nd or reverse anymore. I was actually good with paying this bill because I think driving will be a pleasure again. Thanks guys, you've got my business and I'll wholeheartedly recommend you guys any time.

My 2016 Acura MDX was involved in a car accident (Not total Loss)…read more The other party was at fault 100%. ICBC had emailed us a list of "ICBC CAR SHOP VALET" service which to be honest was overwhelming considering this was our first time having to deal with a car accident and our vehicle needing repair. I had googled each recommended auto repair shop to do some research on previous customer experience and this shop was about 15th on the list with great reviews that were recent. I called in to get some information and i spoke with owner Chasel Wu and from just the initial phone conversation already i had a good vibe and his patience answering all my questions and concerns. I decided to have my car repaired by them and from beginning to end the customer service was a great experience. Chasel did a walk through of my vehicle where i could explain what happened at the accident and he assured me he would make sure everything would be looked at thoroughly and would update me on any findings and what needed to be repaired. Not only was a walk through performed but Chasel ensured that when we received a car rental it would be what was requested which was an SUV because we have 2 smaller children with car seats and stroller etc. Chasel was always prompt with our phone calls; we never had to wait long for a response and he was very up front on any concerning matters to the extent of the damage and taking the time to explain which was awesome. The end result, the car repair looks amazing! He even stated if there was any concerns to call him back and he would take care of it right away. That alone for him to offer that shows how great their customer service is! Thank you to the team and Chasel! I will definitely recommend this place to my friends and family.

I've been taking my cars to these guys since a colleague recommended them about 8 years ago and…read moreI've ALWAYS been happy with the work. Andy the mechanic is very knowledgeable and the best part is the fair prices on parts and labour. I don't have to sweat until I get that phone call with the total cost- I trust em and they do great work- saved my roomate about $700 on a clutch replacement alone! Volkswagen wants 2,200..?? I don't think so..

I got my 2002 Toyota Rav 4 from Kabani. It works great and have not had any mechanical problems…read morewith it since I purchased in on Oct 2021. Had a problem with the digital Bluetooth screen installed by a third party through them but Kabani was quick to get it repaired. I would recommend dealing with Eduardo.

I recently accepted a position working in Canada. My first week was busy with acquiring my work…read morepermit, finding a place to live, buying household merchandise, acquiring a SIN (SSN) number, and of course buying a used car. I found a few good deals on craigslist and decided to head over to New Westminster to see several dealerships located on 12th street. I walked thru several dealerships in search for a low priced car, with low milage, at a reasonable price. I didnt have any luck until I walked into Kabani Auto. I had a wonderful experience at Kabani Auto with a gentleman named Raj Sidhu. He was very prompt in greeting me and immediately provided me with his full attention, he was polite and very informative. He assisted me every step of the way from showing me vehicles in my price range, test driving, giving me advice on insurance and I ended up purchasing my used car from their dealership. I am very happy with everything! The car is perfect for me: nice body, nice color, low miles and inexpensive. The dealership is family owned and operated. They treat all their customers with respect and rank customer service above all. You cannot go wrong with Kabani Auto. If you need to purchase a car, then contact Raj. His cell number is 604-809-4985. Let him know you saw my review on yelp and I am sure he will take extra good care of you. Summary: Knowledgeable, Friendly, Honest, and Inexpensive. The perfect dealership if your shopping for a reliable used car. I plan to recommend everyone I know to this establishment, and highly recommend Raj Sidhu for his outstanding communication skills and excellent customer service.

I have a 2011 Honda Crosstour with approx 222k km. I device this vehicle regularly…read more brought it in for an oil change. They recommended I go for a full vehicle inspection since the vehicle has a higher milage. I agree to the "service B" for $95 After the full inspection and oil change, there were a few surprises. The following needed immediate attention - flush transmission fluid - change timing belt - rear diff fluid However, all of these were changed at 197k. I showed them the invoices fro the other auto shop. They say maybe the other guys used inferior products. That's why it needs replacement... Incidentally, mr. lube charges same for synthetic oil change and does the inspection for free

I've had the pleasure of having a few of my vehicles serviced by the staff here. From the front of…read morehouse staff to the mechanics, the service and work has always been top notch. The staff is very knowledgeable and they stand behind the quality of their work. Highly recommended!

I bought the used 2012 Volvo s60 there at 2022. I don't want to mention how many times I need to…read morefix the car regarding engine failure, cooling system, transmission issue. The horn, tires, battery, windshield refill, car key...... all shows problems right after I bought the car. ( within a month). The most ironic thing was they haven't remove the illegal window films(too dark compared the standard) when they sell the car. I didn't know it was prohibited until I got pulled over once. The policeman told me they need to remove it for me without charging me wherever I bought the car, when I call to book appointment to remove this screen protector by their mistake, Azro told me they need to charge 80 bucks. After I told them it's an order by the policeman and policeman says they should remove that for me for free since they sold the car with the illegal condition, they finally admitted to deal that for me without charging extra. Of course I need to drive over 18Kilo from my home towards there to get rid of this films. Recently my car is finally broken by transmission and I truly want to warn the customers to think before you buy cars from here. I shared these on google views and get super ridiculous replies by the owner too, but I can't reply again after owner's comments. I spend over 10k on this car because I like to drive the same car. But the owner was teasing me why don't I buy another new car and it's not realistic if I could drive for 3 years by the bad condition like I described. But I only fixing my car on another places since I don't trust them. That's why it could drive for 3 years. Not Azro's contribution and you really need to be warned about their irresponsible attitude before you spend any money there.

Zohar is the kindest most honest business man I have ever met. My entire family has bought used…read morecars from him for years! No one knows cars better than he does. I recently had to trash my Subaru that I bought from him 5 yrs ago ,not one repair in 5 years. I paid $1000 plus 500 for my Volvo trade in , also paid $1000 for it ,lasted 5 years. And great customer service . Your the best

I've had my vehicles serviced here several times. Honest service and predictable pricing. Decent…read morecourtesy cars available and they have always completed as promised. The shop is big enough for our class C Motorhome and they are a wealth of knowledge for these larger vehicles too.

I made an appointment for a specific problem with my car,I left a detailed email on the…read moreproblem.Dropped the car off and again told them specifically what the problem was.Picked the car up 2 days later after paying $1000.00 got in the car and put it in gear to leave and heard the noise right away.THEY DID NOT FIX THE PROBLEM BUT SAID THEY DID.DO NOT WASTE YOUR TIME AND MONEY ON THIS SHOP

I have always had great experiences at Jordani Motors. From sales to service the personnel at…read moreJordani Motors have shown their honesty and sincere. I'm not saying that Jordani Motors is perfect all the time for everyone, but in my experience they are as good as it gets in the similar business.

I purchased my car at this place. Joes is a solid and honest guy! Pleasure to do business with…read more Karim A.Hamir