I had a ventilation issue with my water heater where there was a significant amount of blowback…read moreinto the house. After getting a plumber and chimney service to look at the situation, I was left with the options of buying a new high-efficiency water heater that was vented directly outside or installing a new chimney liner. I had Chimney Crafters come out to get another quote on the line and their technician was the first person to critically look at the issue and found an expired squirrel had been blocking the airflow. Please use Chimney Crafters if you are looking for knowledgeable, friendly, and honest contractors.

Unethical business practices - expect retaliatory public defamation from Actual Malice if you…read morecomplain about this business. How many of their reviews are legit? How many bad ones were removed after their bullying - as they are doing to me now? Erik never sent me the requested additional quote as they said he would. Finally replied a week later to say the refuse to do the chimney repair without a valid reason. I then posted a 2-star Google review after my time and effort was wasted working with this company's reps. Within 2 hours, my own small business suffered a fake negative 2-star review on Google from someone who never hired my business, retaliation for my review constituting 2 violations of IL law: Defamation PerSe and Actual Malice. Watch and see as this company anonymously posts a fake negative review of me and my business on Yelp.com out of unethical retaliation...

Could not be more impressed. Peter was able to fit us in just a few days and did a thorough job…read moreinspecting and cleaning our chimneys. A thoroughly nice and honest guy who wants the best for his customers. Did not try to upsell anything. I would trust his advice complete.y Absolute must use company.

The cap of our chimney flew off in last weeks wind storm. Peter came out (when others said it would…read morebe weeks before they could help) and put it back on same day. Super fair prices. We are SO grateful for how easy he was to work with and efficient and fair. Thank you Peter! Will be recommending to everyone we can.

We had our fireplace and chimney inspected and cleaned out on December 18th, 2015 and burned fires…read moreall winter long with zero issues or house fire scares. Aelite is THE chimney company to have come out to your home. Nick and crew are insanely professional and clean. They took their shoes off without even asking, threw down tarps around all areas to be worked, and definitely did not take us for our money. As a matter of fact, I remember getting quoted double from another company at the same time for the same work. Nick's wife is the one who usually answers the phone and she's pretty incredible too! Talk about nice people. Why can't all companies be like these guys? Well that, I guess, would take just too much work... lol. I can't possibly recommend Aelite enough!! If you're local to their service area, definitely do not hesitate to give them a call. If you receive the same service I did and you're disappointed in any way... the problem is probably with you!! Lol.

Nick was so helpful! Prompt, kind, Honest and gave me a wealth of knowledge for my options!…read moreDefinitely recommend Nick and his partner. Nick spent a lot of time explaining things to me and giving me different options. I can't rave enough about how satisfied I am with the appointment. I was unfortunately unable to convert to woodburning at this time, if and when I decide to, there would be no one else I would even consider calling! Thank you again and also please thank your partner I did not catch his name, you guys make a great team!

Tuck pointed our chimney quickly. All workers were helpful, professional, and more than capable.read more

Worst company I ever have had to deal with. The guy came late and made a huge mess. He told me over…read morethe phone it would be 199 for the chimneys and then changed his story when he got to my place. what a rip off... 199 for each chimney. I made sure it was a price for 2 but he gave me the wrong info. Guys name is Rob. Stay Away.

Art was very professional, knowledgeable and respectful!…read more Great work and customer service. Will be calling Chimney Monkey back every year for a cleaning and inspection!

I found Chimney Monkey on Yelp. I reached out to 5 different companies for an estimate and was and…read morestill am very impressed with the Owner Art and his team. Art answered all my questions while keeping all answers short and simple with no gimmicks. Once I scheduled I received a follow up text to let me know Team Chimney Monkey was on their way. The team arrived 10 minutes early, introduced themselves (Alex and Vitaly), wore bootys to protect our wood floors and explained the process. Approximate time was given for maintenance and Vitaly was right on! Inspected the roof top chimney and offered his expertise. Our Gas fireplace looks brand new. I highly recommend Chimney Monkey. Honest, competitive and their customer service is beyond 5 stars! Thank you Chimney Monkey.

Romen was great! communicative from the time I made the appointment to calling at our appointment…read moretime to update me on his ETA. He was thorough in his investigation of the problem and did his best to fix our chimney with the most economical and lasting quality solution. I highly recommend!

I'm very disappointed with my experience with this company. I felt like the salesman who came out…read morerecommended a significant amount of work that was unnecessary, and the repair they ultimately offered was extremely overpriced in my opinion. The price they quoted me was around $3,000, and I've included some pictures below. What concerns me most is the lack of trust I now have in their recommendations. I previously hired this company to do tuckpointing work for me. About three years later, I contacted them about touching up a few areas, and I was told the work was already in bad shape. When I reminded them that they were the ones who had performed the original work, the response was essentially, "Oh, we can just repair these couple of bricks. It's not a big deal." After that experience, and now being presented with what I believe is an unnecessarily expensive repair, I simply don't feel comfortable doing business with this company anymore. When you hire a company and spend good money on their work, you expect fair pricing, honest recommendations, and quality workmanship. Unfortunately, that's not the experience I had.

"What's that burning smell?" Running to the (new to me) Majestic gas fireplace I saw a large scorch…read moremark on the fire panels and quickly turned it off. I took some photos and sent them to the fireplace company that last serviced the unit. They had no answer as to what caused this and left me wondering what to do next. There are only a handful of companies who will even touch a Majestic fireplace I sadly discovered while trying to find someone else to come to see this mystery. Undaunted, I insisted the original company return to the scene and help me out. Weeks later, their technician arrived: turned it on, turned it off and as he departed with a quizzical look on his face, he handed me a business card for Valor Chimney. I sent the same photos to Dave from Valor at the email address on the card, and his team called and arranged an onsite visit to check things out. Valor sent text verification of the appointment and reminders too. Dave and his assistant were on time and very courteous. During my initial inspection, Dave seemed to think the problem might be up on the roof, and they took a peek providing a report along with a set of photos to show me what was going on at the completion of their visit. Back in the house Dave explained how the venting was installed, the problem that I was having with the vent on the roof which contributed to the issue inside, and what was needed to thoroughly clean and service this fireplace. ("Didn't the other company just do that?" I now wondered) He was also kind enough to remove a dead bird who found its way into the enclosed fireplace after the vent cap was inspected. A thorough estimate was provided and the appointment was set on the spot along with my deposit to install a new 'efficient' vent cap, an appropriate cleaning of the entire system and a repainting too. Then the Covid-19 Stay At Home Order was issued and only 'essential businesses' were exempted. Lucky for me, that meant that Valor was coming to my home to help me out - a day earlier than we had originally scheduled! I watched as my fireplace components were thoroughly disassembled and cleaned, the entire time the process was explained to me. The interior chamber cleaning located some unexpected house guests including a mummified grasshopper, (a first in his book Dave commented), some spider's nests (so that's where they were coming from last spring), and what looked like Mothra's baby cousin. After everything was cleaned inside, new (stinky!) fire-resistant paint was carefully applied to the chamber and components (yay, no overspray!). As the paint was drying, the service continued outside,the system was also cleaned from the top down and the new cap was installed. A final assembly of the components inside along with clean-up, a detailed bill, warranty explanation and payment followed. The service report with photos arrived almost immediately. Despite its age, the fireplace is safe, looks brand new with a spiffy paint job inside and on the roof a shiny new cover with no chance of unexpected bird visitors and better ventilation gleams in the sun. I am very impressed with Valor Chimney Services and highly recommend them. The best service I got from 'the other guys' was the referral for Valor, my new go-to fireplace and chimney vendor. Thanks guys.. I really am 'cozy' now. :)

As a new homeowner, I felt that Valor Chimney did a fantastic job both in their initial evaluation…read moreas well as their organization in addressing the issues on a priority basis. With respect to general cleaning, their work is A+, and resolving problems to promote the health of the fireplace/chimney system were completed on time and for reasonable pricing. Dave and Victor were both personable and straight-shooting as far as how they communicate to me as their customer. They respected my interests, and listened to my concerns. Definitely will be looking forward to having them service my chimney again in the years to come!!

Outstanding workmanship done quickly, but still very efficiently, and at a fair price as well vs…read more the rest. Maks and his crew went above & beyond to fix my outdoor 4th-story (of a 4-story building) brick cracks which were causing water damage through my living room a/c unit in my home. They came prepared and resolved issue I had without issues. Highly recommended!!!

I would not hire them again. My patio is fairly new. Before they came it was sealed properly…read more After they came it fell apart after 6 mo. They'll tell you every excuse in the book, saying the patio has too much shade, poor drainage, etc. But the fact is, it was sealed and fine until they came, resealed/sanded it and then it was a disaster. Now I have to get it redone properly again. What a waste of money that was. Do not listen to the excuses they provide. They will reply here and it's 100% a lie. They would not come and redo it for me. So I will never recommend this place to anyone. Poor craftsmanship on their part. And they would not resolve it, so not a trustworthy business. Come with the excuses. Adios. https://youtu.be/e7CbCTkfPxE - view of the shoddy craftsmanship applied to my entire patio. The whole thing looks like this now and did after 6 mo of them redoing the patio. Before this, I never had problems to this degree, period. Nothing even close to this state. My entire patio has sun hitting it, there's no excuses here. There's guards along the edge to keep plants from penetrating it, always has been. They'll throw every excuse at the book while other contractors will just make it right, even if they have to redo such a poor job that did not hold up even for a year.