We recently bought a modern linear fireplace from Grass Roots Energy, they were recommended by our…read moregeneral contractor. Installed in basement, install was neat and quick. Only glitch was the Grass Roots guy told my contractor to install the gas line on the wrong side. No problem, Grass Roots owned up to the error on their own and made it right, no cost to me and no time lost on our remodel job. We LOVE the new fireplace, it heats our entire basement and looks amazing! I would use Grass Roots again, everyone there was super nice and easy to deal with.

I had Grass Roots come out to clean my gas fireplace and check roof caulking and install remote. I…read morewas very pleased they found time to fit me in as they were very busy. Thank you Mark and Max. It is nice when you call and ask for service and they are booked but find a way to fit you in.

Been using them for 10 yrs / they do my cleaning and inspection . Daniel is the best !! 10 stars :)read more

Daniel came to my condo before Christmas. I was really hoping I could have my fireplace up and…read morerunning for the holiday. He was so kind and so helpful. He explained what he was doing and managed to get it working with a quick cleaning and a small replacement part. I am so glad I called them and I will continue to recommend them to anyone who needs this kind of work. Thank you, so much, Daniel. You are the BEST!

Fast and efficient service! Easy to schedule. Have had our gas fireplace for years and with their…read moremaintenance expect it to last years more!

I have been a client of Hearth & Home for over twenty years. It is a wonderful family-owned…read morebusiness. The quality of the merchandise it offers, and its point-of-sale and follow up service, have always been first rate. Hearth & Home is a pleasure to do business with.

Nick was so helpful! Prompt, kind, Honest and gave me a wealth of knowledge for my options!…read moreDefinitely recommend Nick and his partner. Nick spent a lot of time explaining things to me and giving me different options. I can't rave enough about how satisfied I am with the appointment. I was unfortunately unable to convert to woodburning at this time, if and when I decide to, there would be no one else I would even consider calling! Thank you again and also please thank your partner I did not catch his name, you guys make a great team!

Nick helped us with a very difficult wood burning insert replacement and installation. He was not…read morefinished until he thought it was perfect. He was very responsive and kept us informed regularly as pieces were back ordered. The new insert looks and works great!

Coast-to-Coast did a great job fixing several small brick repairs around my house. Their quote was…read morevery competitive and fit me in their schedule in just a few days. Plus the work quality was excellent, the bricks they replaced matched up perfectly with the others.

Professional, well-mannered young man came to give me an estimate. I had 4 other estimates. One was…read morea little lower than Coast to Coast. The reason I went with them is because of their timely responses and attention to my needs. The other company ( I won't name ) not even a salutation or a thank you, in his correspondences. After Coast to Coast completed the job, I was thoroughly impressed at their work and care of my lawn while doing their repair work on a huge brick planter which needed repair. I would definitely use them again if need be and I higher recommend Coast to Coast for any masonry work!

Unethical business practices - expect retaliatory public defamation from Actual Malice if you…read morecomplain about this business. How many of their reviews are legit? How many bad ones were removed after their bullying - as they are doing to me now? Erik never sent me the requested additional quote as they said he would. Finally replied a week later to say the refuse to do the chimney repair without a valid reason. I then posted a 2-star Google review after my time and effort was wasted working with this company's reps. Within 2 hours, my own small business suffered a fake negative 2-star review on Google from someone who never hired my business, retaliation for my review constituting 2 violations of IL law: Defamation PerSe and Actual Malice. Watch and see as this company anonymously posts a fake negative review of me and my business on Yelp.com out of unethical retaliation...

Highly recommend! Everyone at the Company I've interacted with has been very friendly and explain…read morethings well. We had a complex issue with our chimney and Chimney Crafters presented the most pragmatic solution. The Valor insert they installed is better than I could've imagined.

The cap of our chimney flew off in last weeks wind storm. Peter came out (when others said it would…read morebe weeks before they could help) and put it back on same day. Super fair prices. We are SO grateful for how easy he was to work with and efficient and fair. Thank you Peter! Will be recommending to everyone we can.

If you're considering hiring this company, do it!…read more We had them come out to inspect and put on a chimney cap. He took the time to teach us about our new to us fireplace and make sure it was safe to use. They will only perform services you need and not upsell you. Quality service!!

Art was very professional, knowledgeable and respectful!…read more Great work and customer service. Will be calling Chimney Monkey back every year for a cleaning and inspection!

I found Chimney Monkey on Yelp. I reached out to 5 different companies for an estimate and was and…read morestill am very impressed with the Owner Art and his team. Art answered all my questions while keeping all answers short and simple with no gimmicks. Once I scheduled I received a follow up text to let me know Team Chimney Monkey was on their way. The team arrived 10 minutes early, introduced themselves (Alex and Vitaly), wore bootys to protect our wood floors and explained the process. Approximate time was given for maintenance and Vitaly was right on! Inspected the roof top chimney and offered his expertise. Our Gas fireplace looks brand new. I highly recommend Chimney Monkey. Honest, competitive and their customer service is beyond 5 stars! Thank you Chimney Monkey.

First before I express my satisfaction with my experience with Pratt chimney repair I want to say…read morepratt chimney repair is the most professional firm I have ever done business with in the last 30 years. I called the morning after the recent Windstorm and the receptionist was polite and professional all business she told me someone would be over to my home to check out the damage in a few hours. Two hours later the owner Steve arrived to look over the damage he went on the roof to see firsthand the damage, he took the damage Chimney Cap with him and said he would try to get a new cap made as soon as possible and have it installed as soon as the cap was made he would try for a fast turnaround time. now this chimney is not the normal size cap it's around 40 x 48 located 40 ft off the ground. the company kept me informed on a timely basis on the progress of my repair. In about a day and a half I was notified that the owner Steve and the crew were coming over early afternoon to repair my chimney when they arrived they went right to work. While installing a new cap they discovered damage exhaust pipes inside the chimney they replace the damage pipes with new ones. The owner crawled inside the chimney and made sure the pipes were repaired and secured. They did install the Chimney Cap and Security in place they put the caps on the two exhaust pipes and then they caulked the screws and seems and they were finished the owner and the crew were professional courteous and thorough the owner Steve has a high level of Integrity. The company provides quality and responsive service I highly recommend them. Steve is the real deal, it's refreshing dealing with a business owner who stands behind his work. Thank you very much. Patrick

Pratt's Chimney provided excellent customer service throughout the process and the work they did…read morewas amazing. Dan and his son Jacob converted my fireplace to gas and they made the whole process so easy. Very professional and personable, and I very highly recommend!